Author Topic: model releases disappeared (Read 4160 times)

Pablox · « **on:** February 06, 2014, 22:55 »

HI Niakris, I moved some of my uploaded pictures to another folder and all my model releases disappeared from the release manager.... Any idea what could of happened? thanks

Niakris · « **Reply #1 on:** February 07, 2014, 02:51 »

Moving images should not affect model release library.
Did you do anything with your model release store folder (the one you chosen when program asked where to store MRs) ?

Pablox · « **Reply #2 on:** February 07, 2014, 17:36 »

No its the same as always... i have about 140 model releases on it and a whole bunch of txt files that the program created

Niakris · « **Reply #3 on:** February 08, 2014, 01:46 »

The program never creates txt files in releases folder.
What folder do you use as MR folder?

Pablox · « **Reply #4 on:** February 10, 2014, 15:01 »

A folder inside my picture folder, called "model release 2012" it has around 10.000 of files like these :

depositphotos3.txt
depositphotos2.txt
depositphotos1.txt
dreamstime_page14.txt
dreamstime_page13.txt
dreamstime_page12.txt
r281474976721143.txt
r281474976721149.txt
r281474976721154.txt
r281474976721156.txt
r281474976721159.txt
r281474976721162.txt
r281474976721165.txt
releases.dat

Niakris · « **Reply #5 on:** February 10, 2014, 15:22 »

Do you use program directory for model releases?
Or is it separate directory?

Pablox · « **Reply #6 on:** February 10, 2014, 19:48 »

Separate... i have parallels desktop on mac osx

Niakris · « **Reply #7 on:** February 11, 2014, 01:44 »

It is weird then to see these txt files in releases directory.
Program should write them only to its .exe directory.
May be this is somehow connected with your release disappear issue. I'll investigate this further and write back once I have more information.

Pablox · « **Reply #8 on:** February 11, 2014, 09:25 »

Thanks, i recently purchased credits and now i cant submit to any sites because the program doesnt recognize the releases attached to the pictures. I have around 5000 pictures with different releases when i click on the releases they appear blank. Also the number of releases attached dissapeared I will attach an example

Niakris · « **Reply #9 on:** February 11, 2014, 10:26 »

Please don't worry about the subscription.
If you purchased paid program subscription and can't use it because of some issue, PM your registration e-mail to me and I'll add free month to your subscription after we'll fix that.

I've uploaded the update.
Try to do the following:
1. Remove all these .txt files (don't remove releases.dat though)
2. Attach releases to few images (create them again since they disappeared from the MR base).
3. Restart program, upload images, etc. Try different things that can happen during normal program usage.
Check if the problem is solved.
After that please tell me how did it go.

Pablox · « **Reply #10 on:** February 13, 2014, 00:51 »

I can create new model releases and seem to work on the new pictures... all the old ones still have a blank model release when i click it . only the new relaeases appear but the old ones are not there, i created a few again but they were not attached to their pictures.

I am worried i lost a lot of work... any idea of anything i can do to recover the old model releases? tryed restoring the computer to a previous setting, it didint work.

Niakris · « **Reply #11 on:** February 13, 2014, 01:16 »

I am sorry but it seems it is not possible to restore old model releases unless you have a working backup copy of releases.dat file

If you wish I can add free paid subscription month to your account for the extra troubles. Just PM me your e-mail in StockSubmitter and desired subscription plan.

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Author Topic: model releases disappeared (Read 4160 times)

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