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Author Topic: submitting in SS  (Read 2900 times)

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AYA

« on: January 14, 2014, 16:27 »
0
Hi there, I've been trying to submit my images to Shutterstock after uploading and I get an mesage saying that I haven't chosen categories and to retry. I had categories  selected in the general categories and the custom categories so I don't know how to fix it, Any suggestions?

tx!


« Reply #1 on: January 14, 2014, 18:29 »
0
Did you upload images with StockSubmitter too?
If so, try again (remove them from the site and re-upload)
If the problem will persist after re-uploading, please message me via Skype (landofrain)

If you uploaded the images using other FTP uploader, try uploading them using StockSubmitter, because otherwise StockSubmitter won't be able to submit them.

AYA

« Reply #2 on: January 14, 2014, 19:19 »
0
yes, I had uploaded them in Stock submitter. They uploaded just fine to SS but then they got stuck in the "submit images" page because the categories and MR didn't follow.

I'll try with my next batch and I'll let you know Niakris.

AYA

« Reply #3 on: January 15, 2014, 11:54 »
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I got it to work, sorry about that! I think after going into the custom categories section, the general category resets to empty.
Now I know  :)

« Reply #4 on: January 15, 2014, 13:02 »
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it shouldn't reset actually.
may be some bug. can you find out exact actions order to reproduce this issue?

AYA

« Reply #5 on: January 15, 2014, 19:40 »
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If I remember well, I set the categories, went on to adjust met, assigned MRs. At the end I' go into custom categories to set them and when I submitted, it musthave reset because when I tried to submit to SS, it failed.
I'll be uploading again in the next few days so I'll try the same thing and tell you if it was what happenned  :)


 

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