Microstock Photography Forum - General > MicrostockSubmitter

Painful configuration wipe outs 2-3 times a year

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Elijah:
Guys at SS, do something about it - EVERY year at least 3 TIMES all configurations disappear from the stock submitter after program updates. All agencies, all custom configurations, all pricing - all get wiped out. I spend at least 5 hours a year just fighting with your program. This is unbearable and unacceptable for the amount of money that is being paid. Quality control is below any acceptable level. Support is good, but what's the point of great support if the coding is so crappy that it makes my life so difficult.
I'm very tired of the responses that I usually receive that in short can be summarized as "we are not sure what it is it is probably you"
I waited 2 years and didn't post anything hoping that 'this is the last time when it happens", but it keeps happening, and honestly patience is running very thin at the moment.

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