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Microstock Photography Forum - General => Microstock Services => MicrostockSubmitter => Topic started by: Desintegrator on February 12, 2021, 20:08

Title: Pixta video submission doesn't work, filenames messed up
Post by: Desintegrator on February 12, 2021, 20:08

For quite a while i cannot submit videos uploaded to Pixta.

Attached a screenshot of how it looks like.

 

Title: Re: Pixta video submission doesn't work, filenames messed up
Post by: Desintegrator on February 12, 2021, 20:11

Logging in on the website, the unfinished files look like this:

Title: Re: Pixta video submission doesn't work, filenames messed up
Post by: Niakris on February 13, 2021, 03:31

The issue is that they change the casing of the filenames to lowercase which corrupts the encoded filenames and prevents StockSubmitter from decoding them.

The only way to resolve this is to contact their support and ask them to make their system displaying filenames as is, without changing the casing.
It's only about the filenames, not extensions - if they need extensions to be lowercase (as their support says) - that's not a problem, they just need to keep the filenames in the original case.