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Microstock Photography Forum - General => Microstock Services => MicrostockSubmitter => Topic started by: leaf on April 13, 2016, 07:42

Title: Releases no longer attached to files
Post by: leaf on April 13, 2016, 07:42

I have a strange error today.  When I look at old files, some of the files have releases attached like they should but other files have no releases attached :(

Is there a bug with the latest release?  Are others having this issue?
Files edited yesterday look good, but files edited last month have no releases.  I can't find a pattern in the old files and which ones have releases and which ones have the releases deleted :(

Title: Re: Releases no longer attached to files
Post by: Niakris on April 13, 2016, 10:17

There are two possible reasons :

1. Some files from the program data folder got removed by something or corrupted by something. If you have a configuration backup try restoring it.
2. Release jpeg files in release store folder for removed or corrupted. Check if they are still there.

Also check if release folder is specified correctly in program settings.