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Microstock Photography Forum - General => Microstock Services => MicrostockSubmitter => Topic started by: alno on November 13, 2016, 06:16

Title: StockSubmitter and Pond5 problem
Post by: alno on November 13, 2016, 06:16

Do you have problems uploading to Pond5 too?

I got a message from StockSubmitter today telling that Pond5 is making its anti-bot system more complicated and Pond5 technicians are not answering to StockSubmitter reps.

Let's make inquires here together: https://help.pond5.com

Title: Re: StockSubmitter and Pond5 problem
Post by: Desintegrator on November 13, 2016, 10:36

Quote from: Irina Anosova on November 13, 2016, 06:16

Do you have problems uploading to Pond5 too?

I got a message from StockSubmitter today telling that Pond5 is making its anti-bot system more complicated and Pond5 technicians are not answering to StockSubmitter reps.

Let's make inquires here together: https://help.pond5.com

Letter sent to them

Title: Re: StockSubmitter and Pond5 problem
Post by: Daniel Dash on November 18, 2016, 10:05

Yeah. It sucks. Sent them message also.

Title: Re: StockSubmitter and Pond5 problem
Post by: amabu on December 10, 2016, 04:31

Anybody got any news on that issue?

Title: Re: StockSubmitter and Pond5 problem
Post by: Niakris on December 10, 2016, 07:33

So far most of the users report that it works fine for them.
Except for temporary problems when the Pond5 itself doesn't work correctly (for example, there is a release problem sometimes).

Title: Re: StockSubmitter and Pond5 problem
Post by: amabu on December 10, 2016, 10:24

Upload is working for me too. But submit has not been working for a week or so. I always get this error message: "unknown nightmare authentication error #2"

Title: Re: StockSubmitter and Pond5 problem
Post by: Niakris on December 10, 2016, 10:46

Quote from: amabu on December 10, 2016, 10:24

Upload is working for me too. But submit has not been working for a week or so. I always get this error message: "unknown nightmare authentication error #2"

Please next time you encounter this error send a report using Service -> Report an issue menu command immediately.

Title: Re: StockSubmitter and Pond5 problem
Post by: amabu on December 10, 2016, 11:29

Stocksubmitter doesn´t let me send a report because "there is no error with useful information"...

But here is a screenshot:

Title: Re: StockSubmitter and Pond5 problem
Post by: amabu on December 10, 2016, 11:36

OK, sent the report via the service menu now.

Title: Re: StockSubmitter and Pond5 problem
Post by: Niakris on December 10, 2016, 11:53

Try removing the directory C:\Users\%username%\AppData\Local\Temp\ssnm and restarting the program.

Title: Re: StockSubmitter and Pond5 problem
Post by: amabu on December 10, 2016, 12:25

It worked. Thanks!  :)