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Microstock Photography Forum - General => Microstock Services => MicrostockSubmitter => Topic started by: Ink on October 31, 2018, 03:32

Title: Stocksubmitter MAC issues
Post by: Ink on October 31, 2018, 03:32

Hi is anyone using the MAC version of stocksubmitter? I have been using it with no issues for a while now but have recently hit some problems.
- Fotolia is not showing the balance. I have signed out,  logged back in, reinstalled.
- Shutterstock FTP fails to log in. Again I have tried everything I can think of.

Dimitry has been helpful but the MAC version is not supported so I haven't been able to get to the bottom of the problem.
Has anyone else been having problems and have you been able resolve them?
Thanks

Title: Re: Stocksubmitter MAC issues
Post by: Niakris on October 31, 2018, 21:08

Hello,

Please try changing your password at those websites and in the program settings.

Title: Re: Stocksubmitter MAC issues
Post by: silveandalu on January 31, 2019, 05:37

Hi, I have  a similar problem, I am also using the Mac version, in my case the ftp options it doesnt appear for shutter stock, and for 123rf... just the HTTPS and sign option

Title: Re: Stocksubmitter MAC issues
Post by: Niakris on January 31, 2019, 09:42

Quote from: silveandalu on January 31, 2019, 05:37

Hi, I have  a similar problem, I am also using the Mac version, in my case the ftp options it doesnt appear for shutter stock, and for 123rf... just the HTTPS and sign option

For those agencies FTP credentials are matching the website ones, hence the lack of the separate fields.

By the way, we've stopped supporting the Mac version (due to the lack of the interest) and I would recommend you to try out our new cloud service that does the same but better and supports more agencies than the Mac version: Microstock.Plus (https://medium.com/microstock-plus/weve-launched-the-open-beta-52deb30f8b2)

Title: Re: Stocksubmitter MAC issues
Post by: mindstorm on January 31, 2019, 10:52

Quote from: Niakris on January 31, 2019, 09:42

[By the way, we've stopped supporting the Mac version (due to the lack of the interest) and I would recommend you to try out our new cloud service that does the same but better and supports more agencies than the Mac version: Microstock.Plus (https://medium.com/microstock-plus/weve-launched-the-open-beta-52deb30f8b2)

FWIW, I was also not happy with the Mac version, and switched a few weeks ago to the cloud version.  It is still in beta, so a few rough edges. Overall, I like it a LOT better than SS on the Mac though...