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Author Topic: StockSubmitter v1.4 is Released!  (Read 18201 times)

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« Reply #50 on: January 17, 2015, 08:50 »
0
I've updated the installer once again.
Please re-download and re-install the program.
It should display more information in the updater window.
If it stucks again, please post a screenshot of it after 5 minutes.


« Reply #51 on: January 18, 2015, 08:17 »
+1

« Reply #52 on: January 18, 2015, 10:35 »
0
Well that looks like a network problem.
Can you try with a different internet provider and see if that helps?
Also, make sure you have disabled firewall at router/modem.

« Reply #53 on: January 18, 2015, 13:24 »
0
I wish I could !  I'm piggy backing off a neighbour, so no control over router settings ;)

and only the one reasonably strong Wi-Fi signal anywhere near me ! 

so looks like it may have to wait ;)


The old version was working fine though, so just the Updater of this new version !?
and of course my XP laptop is now working too, on the same Router !?  ???
« Last Edit: January 18, 2015, 13:29 by Stu49 »

« Reply #54 on: January 28, 2015, 10:57 »
0
found a different Router/Server and now get this series of errors :












Hope this tells you something that may be of help ;)  Stu

at least it closes after all this !!  No need for Task Man ;)

« Reply #55 on: January 28, 2015, 12:32 »
0
Such problems (Internal server error) should leave error messages in the server log.
However, I can't find any error messages in our server log.
Thus, it means the updater is connecting to another server.
This can be caused by a proxy or virus.
Please check for the both (the proxy can be checked in Control Panel - Internet options - Connection - LAN settings)

« Reply #56 on: January 29, 2015, 06:47 »
0
I did say Early on that I was using a VPN and therefore a Proxy server ;)  HotSpot Shield !!

any way round this ?  I did try disabling/signing out from it, but it seemed to make no difference !?

« Reply #57 on: January 29, 2015, 07:44 »
0
Can you contact me via Skype (landofrain) so we can debug this realtime ?

« Reply #58 on: February 18, 2015, 11:54 »
0
is it possible upload release model and categories via SS to stock?
I have tried uploaded photo with release  and categories to fotolia but seems uploaded only original image (title, keywords, desc is ok).
But nothing about release model and categories.

Thanks,
Alex

« Reply #59 on: February 18, 2015, 12:07 »
0
All additional fields (releases, categories, etc.) are filled during submission.
This is separate process from the uploading.
The program checks the agency website every 15 minutes (if you didn't disable it or close the program). As soon as the images appear there in the unfinished section, the program will submit them and fill those fields.

« Reply #60 on: February 18, 2015, 14:35 »
0
ok, thanks for info.

Can I upload realese by ftp manually? and why release can not be uploaded with image, not only during submit?
E.g. I want check all settings (including category and realese) on web site before submit it

« Reply #61 on: February 18, 2015, 15:00 »
0
Unfortunately, there is no option to fill all the fields without submitting for the number of reasons:
- for most users it is useless feature (because it ruins significant part of the time savings);
- for some agencies it is not possible to implement as filling the fields is combined with the submission;
- it's hard to distinguish images that are not yet filled from ones that are already filled for some agencies, thus it's hard to count submissions for the paid subscription purposes.


« Reply #62 on: February 18, 2015, 15:30 »
0
ok, it's clear.

can we get status of submited image (approved, reject, etc) and reject description?
it will be useful to analyze result and re-upload rejected images after correction

« Reply #63 on: February 18, 2015, 17:28 »
0
This feature is planned for the very distant future, because it will take very much time to implement and is not easy.


 

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