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Author Topic: Issue on DreamsTime submmit  (Read 2243 times)

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« on: December 17, 2014, 18:26 »
0
HI,

From some days ago I'm receiving this error (see screenshot attached) everytime I try to submmit files on DreamsTime.

Is there any way to fix this error?

Thanks

       Jorge


« Reply #1 on: December 17, 2014, 18:34 »
0
This error looks like a connection problem.
If all your other connections work fine then it points at the firewall/antivirus problem.
Try disabling all the antivirus & firewall software, including firewall on router/modem and see if that helps.

« Reply #2 on: December 22, 2014, 07:42 »
0
I haven't been able to fix this.

Among that now I'g getting the same error on Fotolia ;-(

The OS is an virtualised XP with no antivirus and no firewall (nor the windows one)

Everything is working ok from this OS (the uploads and the rest of submittions) except for Fotolia and DreamsTime submmitions and and everything is working ok from another PC on the same network (so there doesn't seem to be an error on router side)

« Reply #3 on: December 22, 2014, 08:47 »
0
Try disabling firewall on the router/modem.

« Reply #4 on: December 23, 2014, 05:59 »
0
I have replaced the virtualized XP by a virtualized W7 and everything is working fine now.

Thanks

     Jorge


 

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