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Microstock Photography Forum - General => Microstock Services => MicrostockSubmitter => Topic started by: Noedelhap on August 04, 2011, 18:55

Title: Weird monitor issues when using Stocksubmitter
Post by: Noedelhap on August 04, 2011, 18:55

When using StockSubmitter, I'm occasionally experiencing a strange issue: the mouse cursor hangs, disappears and then the screen goes black for 2 seconds. Then it turns back on again, showing the DVI connection icon in the top-left corner of the screen. It happens specifically when I use dropdown menus in Custom Categories, Istock Keywords and the Settings menu...

I have a Dell U2410 monitor, which is brand new and works perfectly. It doesn't do this anywhere else, except when using Stocksubmitter.

I'll try using an HDMI-cable to see if the problem persists, but perhaps someone else has the same issue and he or she could shed some light on this peculiar matter?

Title: Re: Weird monitor issues when using Stocksubmitter
Post by: Niakris on August 05, 2011, 02:08

Did you install any monitor-specific drivers?
Are you experiencing any problems with 3D-accelerated software?
StockSubmitter uses WPF  (Windows Presentation Foundation), it is DirectX-based hardware accelerated interface framework, so basicly if there are any problem with drivers/acceleration/DirectX, it can cause such issues.

Title: Re: Weird monitor issues when using Stocksubmitter
Post by: Noedelhap on August 05, 2011, 07:31

Quote from: Niakris on August 05, 2011, 02:08

Did you install any monitor-specific drivers?
Are you experiencing any problems with 3D-accelerated software?
StockSubmitter uses WPF  (Windows Presentation Foundation), it is DirectX-based hardware accelerated interface framework, so basicly if there are any problem with drivers/acceleration/DirectX, it can cause such issues.

Ok, thanks, WPF has to be the cause of the interface issues. So it's video-card related. I have an ATI Radeon 6870, by the way. I also have the latest Dell drivers for my monitor and am not experiencing problems with DirectX (11) or 3d-accelerated software...
 
Edit: Tweaking the settings in the CCC (ATI's Catalyst Control Center) seems to have fixed it. No more black-outs. Probably had something to do with AA-settings not being set to "Use application settings", but I can't really figure out which setting caused it.

Title: Re: Weird monitor issues when using Stocksubmitter
Post by: Niakris on August 05, 2011, 09:20

WPF is kinda buggy sometimes, its complex framework and only MS can know all hidden issues and bugs.