MicrostockGroup
Agency Based Discussion => Mostphotos.com => Topic started by: Elenathewise on August 01, 2013, 16:20
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Anyone had success contacting Mostphoto's support recently? I've been trying to contact them since May about a financial issue, and didn't get any reply whatsoever. I used [email protected] and [email protected] email addressed, their web form, tried to reach Arian through LinkedIn - nothing. Any help would be appreciated.
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I've also try to reach them for the past few days with no success...
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They are probably on vacation.
I phoned them once, in an urgent matter. It worked.
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I had emails from them over the last few days... they always return my emails :)
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I had emails from them over the last few days... they always return my emails :)
I used to have pretty good communication with them too - which email address do you use to contact them? Maybe I am using the wrong one...
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I also tried to call but I think I am getting an answering machine in the language I don't understand :(
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Hi m@m, how did you try to contact us? And have you gotten help? We always try to answer asap. During week 31 we had several people on vacation though so we were not as fast as usual.
E-mail us at [email protected] or call +46 (0) 8 - 122 080 80 (leave a message if we are closed/in a meeting and we will call back).
Best Regards,
Lina
I've also try to reach them for the past few days with no success...
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Hello Lina,
Mostphos support already contacted me a couple of days ago, there was suppose to be some tech problem with the sites email...thanks