MicrostockGroup Sponsors


Author Topic: Hey - Introduction from David from Payoneer  (Read 17614 times)

0 Members and 1 Guest are viewing this topic.

« Reply #75 on: April 04, 2012, 07:55 »
0


Please tell that we are getting all this wrong...


Payoneer does not have any hidden fees. Our entire list of pricing and fees is fully explained and available at any time. If you have any specific questions I am happy to answer them.

Let me be clear, you are not being charged 6% for currency conversion. The issue here seems to be with MasterCard's official rates which are used by millions of people in over 210 countries worldwide.

MasterCard's rates are used for all debit/credit MasterCard cards worldwide. When compared to other leading international on-line payment solutions, you will see that these rates are highly competitive and are considered to be among the best rates available on the market.

   

Its not at all clear that the 3% you charge is on top of Mastercards currency exchange rate. Its pretty darn well hidden...As pointed out all the consumer care about is the actual cut there is taken, not who it goes to. Where is this information listed? You are ofcause on the right side of the law, but its very unethical.



« Reply #77 on: April 04, 2012, 08:08 »
0

Hey,

Allow me to reiterate, there are no hidden fees. On the pricing and fee page it is listed during the card application process and afterwards can be viewed anytime by logging into "My Account" and viewing it there.

Allow me to reiterate: There are no hidden fees by your definition. There are however hidden fees by my definition.


« Reply #79 on: April 04, 2012, 11:10 »
0

Hey,

Allow me to reiterate, there are no hidden fees. On the pricing and fee page it is listed during the card application process and afterwards can be viewed anytime by logging into "My Account" and viewing it there.

Come on David. Don't make a fool of yourself and payoneer. You guys know exactly what we are talking about.

If you want to improve your FAQ page then simply state that the Mastercard rate is also 3% above market rate and you guys charge another 3% on top of that.

and if you really want to be fair you could also add: "we are the most expensive credit card with the worst rates on the market"

No further questions...I am done with you guys!

velocicarpo

« Reply #80 on: April 04, 2012, 11:23 »
0
So far, I haven`t had any hidden fees. Maybe it applies only to certain countries? I have no Idea....however, I cannot confirm any hidden fee stuff.

« Reply #81 on: April 04, 2012, 13:24 »
0
I love the idea of Payoneer but did not sign up because it is so VAGUE i.e.  "Costs are listed and explained when you sign into My Account."

Well, I don't have an account, and I won't sign up for one until I know the costs. 

It almost leads me to believe that the vendors first issuing the Payoneer card is getting a kick back, and the kickback is negotiated on vendor by vendor basis - or why would the rates not be clearly outlined on the Payoneer site itself.  I'm not entering my personal info into site like Payoneer just to see rates.

« Reply #82 on: April 04, 2012, 18:11 »
0
I must join the cummon crowds opinion here.
I still don't understand what are the fees involved.
What can't I get a strait answer listed in 1 table ?
if I have 100$ and wish to withdraw them from a local ATM in my local currency, how much local currency cash would I be able to withdraw ?

this might be a good solution for US people, and NOT the rest of the world.  I don't mind paying (reasonable) fees but I sure like to know HOW MUCH fees I am paying in advance!
The bank rips me off, but at least I know how much (down to the last cent) + the fees are negotiable.

velocicarpo

« Reply #83 on: April 04, 2012, 18:29 »
0
I must join the cummon crowds opinion here.
I still don't understand what are the fees involved.
What can't I get a strait answer listed in 1 table ?
if I have 100$ and wish to withdraw them from a local ATM in my local currency, how much local currency cash would I be able to withdraw ?

this might be a good solution for US people, and NOT the rest of the world.  I don't mind paying (reasonable) fees but I sure like to know HOW MUCH fees I am paying in advance!
The bank rips me off, but at least I know how much (down to the last cent) + the fees are negotiable.

I just checked my transaction list. I sucked last month 1000 Reais from an ATM in Brazil and when calculating the conversion payoneer charged me almost exactly what currency converter shows me NOW. The rate a month ago off course was a little different, but I doubt it was much more the 3%. Beyond that, I see 2 $ maintenance fee per month in my account.

Although I agree that they should give a straight answer to the question and should be more transparent, I still cannot see where or why the named people had been charged or claim to have been charged this high fee. Payonner says no, they say yes. Since they had been writing under new accounts on this board I am not sure if their statement is believable, especially since I never had such a case.

« Reply #84 on: April 04, 2012, 19:14 »
0
I must join the cummon crowds opinion here.
I still don't understand what are the fees involved.
What can't I get a strait answer listed in 1 table ?
if I have 100$ and wish to withdraw them from a local ATM in my local currency, how much local currency cash would I be able to withdraw ?

this might be a good solution for US people, and NOT the rest of the world.  I don't mind paying (reasonable) fees but I sure like to know HOW MUCH fees I am paying in advance!
The bank rips me off, but at least I know how much (down to the last cent) + the fees are negotiable.


I just checked my transaction list. I sucked last month 1000 Reais from an ATM in Brazil and when calculating the conversion payoneer charged me almost exactly what currency converter shows me NOW. The rate a month ago off course was a little different, but I doubt it was much more the 3%. Beyond that, I see 2 $ maintenance fee per month in my account.

Although I agree that they should give a straight answer to the question and should be more transparent, I still cannot see where or why the named people had been charged or claim to have been charged this high fee. Payonner says no, they say yes. Since they had been writing under new accounts on this board I am not sure if their statement is believable, especially since I never had such a case.


I posted a Screenshot of my transaction and you can calculate every cent yourself by going to www.oanda.com and use the currency conversion tool (you can set the date right below the currency converter) - So go ahead and check my screenshot and calculate your ATM withdrawl on the date you withdrew money. Not sure were you are based but maybe you get a better mastercard rate when based in the US.

The reason why I signed up here is because of payoneer. I have written their support many times without any answers. They only seem to react when you go public on their issues.

velocicarpo

« Reply #85 on: April 04, 2012, 19:52 »
0
Hey David :-) Any explanation?

« Reply #86 on: April 04, 2012, 19:57 »
0
Hey David :-) Any explanation?

Did you read the thread at all?

Everything has been explained. Payoneer claims the Mastercard rate of almost 3% above market rate is "fair" since millions of people worldwide use it !!!

And Payoneer stats clearly in their FAQ adding up to 3% to that Mastercard rate which leads to a 6% final rate, which they think is competitive.

If you ever wonder why Payoneer does NOT show a conversion rate on the foreign currency bookings, there is your answer.

« Reply #87 on: April 05, 2012, 03:01 »
0
I love the idea of Payoneer but did not sign up because it is so VAGUE i.e.  "Costs are listed and explained when you sign into My Account."

At the start of the card application there is a full list of pricing and fees that you can view prior to submitting the application. As I mentioned above, there are no hidden fees.

Once again, in regards to conversions Payoneer uses MasterCard's official rates with a conversion charge of up to 3%. We don't list exchange rates on our website because they are not determined by Payoneer, and constantly change throughout the day. They can be estimated by visiting MasterCard's official site https://www.mastercard.com/global/currencyconversion/index.html.

@aeonf

There is no one rate that covers all countries, as rates constantly change. You can view the ATM withdrawal fee on the pricing and fees page via "My Account" at any time.


JFP

« Reply #89 on: April 05, 2012, 07:48 »
0

David,

You and your customer support team keep saying that all is normal and that you charge only 3%, the remaining is either charged by the local bank or visa, or whoever else.

Fair enough, but why in this case payoneer refuses to provide any specific transaction details when requested ?   Maybe a payoneer screenshot from your system may help !




Hello Everyone,

Thanks for all your great feedback and warm welcome.

If anyone has any questions regarding Payoneer, also be sure to checkout our sub-forum: http://www.microstockgroup.com/payoneer/   and official thread: http://www.microstockgroup.com/payoneer/official-payoneer-support-thread/


12_Tribes

« Reply #91 on: May 09, 2012, 06:36 »
0
My first post on this forum so hi everyone!  :)
I'm interested in iStockPhoto Payoneer card, and I got one question...Can I use that same card for other freelance jobs? I need universal card to receive payments from various places, moneybookers (Skrill) and  iStock also...is that possible? Thanks and regards!


« Reply #92 on: May 09, 2012, 06:39 »
0
My first post on this forum so hi everyone!  :)
I'm interested in iStockPhoto Payoneer card, and I got one question...Can I use that same card for other freelance jobs? I need universal card to receive payments from various places, moneybookers (Skrill) and  iStock also...is that possible? Thanks and regards!

Hey,

Welcome to the forum it is a great place. The answer to your question is yes, you can order a card from istock and receive payments from other Payoneer patners. Please note that Moneybookers is not a Payoneer parner,  however you can receive payments from them to your Payoneer Card via our US Payment Service.

You can apply for the US Payment Service once your Payoneer card application has been approved.

Please feel free to ask any further questions.

12_Tribes

« Reply #93 on: May 09, 2012, 07:48 »
0
Thanks David :)
Seems that i can't sign up through IS right now... only when it's time to payout. I can sign through Envato... Is there any difference between this two cards? Maybe in fees, benefits...or only in card design?  And one more thing...On US Payment Service corporation list I didn't saw moneybookers...they are crucial for me

« Reply #94 on: May 09, 2012, 07:53 »
0
Thanks David :)
Seems that i can't sign up through IS right now... only when it's time to payout. I can sign through Envato... Is there any difference between this two cards? Maybe in fees, benefits...or only in card design?  And one more thing...On US Payment Service corporation list I didn't saw moneybookers...they are crucial for me

Hey,

The difference would be fees that each company dictates (also card design). You can look on both of their sites when you choose Payoneer and see a list of fees.

The list may not have been updated yet but yes you can receive payments from Moneybookers via our US Payment Service.

12_Tribes

« Reply #95 on: May 09, 2012, 08:01 »
0
Thanks :)


 

Related Topics

  Subject / Started by Replies Last post
18 Replies
5809 Views
Last post October 08, 2010, 06:27
by MicrostockExp
3 Replies
1624 Views
Last post February 12, 2012, 03:55
by sharpshot
10 Replies
1884 Views
Last post January 26, 2015, 21:30
by phoebeB
64 Replies
12645 Views
Last post May 06, 2015, 19:01
by cascoly
4 Replies
1873 Views
Last post May 04, 2015, 20:55
by CysarPhoto

Sponsors

Microstock Poll Results