Author Topic: My Facebook account was stolen and fb won’t give it back to me (Read 1881 times)

lostintimeline · « **on:** August 26, 2023, 05:14 »

A stupid hacker (from Vietnam) hacked my facebook account ,and deleted my email address .when I immediately contacted fb to let them know what happened ,Facebook asked me for an ID to certify that I am the creator of the channel. Unfo my Id it was not identified, because apparently their stupid algorithm ,read the photo on the profile wrong from the ID due to age .my profile photo I post it when I was 31 and my photo Id is my photo from when I was 37
the thing is i have my name and my real photo of course ,on my Facebook account and i'm afraid the hacker how he will use my account . is there anything else i can do ?i wish i had never signed up for this stupid social media platform but it was years ago 2007 and I kept it to promote my work

Phototom · « **Reply #1 on:** August 26, 2023, 06:57 »

Hello Lostintimeline

I would contact a lawyer. In many cases it can be achieved that the clients have regained functional access
data and can take control of their profile after just a few days or weeks.

To do this, you must first contact Meta Platforms Ireland Limited (formerly Facebook Ireland Ltd.) out of court.
he circumstances must be described and you must be asked to send new access data within a period of one week.

From a legal point of view, there is a user contract between Facebook users and Meta Platforms Ireland Limited
(formerly Facebook Ireland Ltd.) for participation in the social network. This contract also entails the right to transmit
the necessary and functional access data which are required by Facebook as part of the legal work. Wish you good luck!

Regards from Germany
Thomas

Mantis · « **Reply #2 on:** August 26, 2023, 08:00 »

All I can tell you is that I had my account hacked, uploaded my I.D. and it was fixed. I then set up two-factor authentication to prevent this from happening again. I get emails all the time with "request to modify account" and it's just hackers trying to steal my account. Two-factor is so essential these days. I have an app on my phone tied to my FB account and it generated a new code every 20 seconds. You have to enter that code within that 20 second period to log in (when you've cleared your cookies). It is very frustrating indeed when you lose control of your account.

lostintimeline · « **Reply #3 on:** August 27, 2023, 06:14 »

Thanks for the replies
Thing is first I don’t live in the USA I m in Greece right now so Contacting a lawyer I don’t wanna get into expenses .if it’s my very last option I look in to it I never had an experience with lawyers before and not sure how this works with cases like a hacking from a fb account
Also as far for the I’d,,, my id is Greek .which means the photo of me is in the front side and my details back of I’d .my full name etc..... so maybe fb algorithm won’t read that
My details both photo and full name are in my passport but fb couldn’t identify me (and hated I gave my passport in the first place , but my full name and photo are on my fb page )
Is there anything else I can do ?can I request fb to delete the account for theft ?..
Like said I don’t know how this jerk will use my page

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Author Topic: My Facebook account was stolen and fb won’t give it back to me (Read 1881 times)

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