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Author Topic: PC problems once again  (Read 3895 times)

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« on: October 25, 2010, 15:55 »
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So, another turn of PC problems.  Since yesterday, it's been powering off suddenly.  Not exactly powering off, as lights remain, but screen goes black, HD stops running and no keyboard response.

It happened agan today as soon as it loaded Windows.  I opened the case panel and the fans are running.  Leaving the case open however seems to have stabilized the problem.

So, it looks like it's an overheating.  But since the fans are running, could it be some problem in the power pack?  Would it shut down the components like I describe, or would this happen only if the problem was in the processor refrigeration?


vonkara

« Reply #1 on: October 25, 2010, 17:20 »
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So, another turn of PC problems.  Since yesterday, it's been powering off suddenly.  Not exactly powering off, as lights remain, but screen goes black, HD stops running and no keyboard response.


Wow there must be radiation in the air or magnetic poles are reversing. My laptop actually did this 2 or 3 times in the last year, and one of them happened 2 days ago. The lights remain on and no keyboard response. My personal opinion is it was overheating. The wood table under was hot and the laptop itself was as well.

Edit: It do this when I watch a video also while listening to online radio. It already happened while doing nothing as well for me
« Last Edit: October 25, 2010, 17:22 by Vonkara »

« Reply #2 on: October 25, 2010, 17:31 »
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I could be some sudden, very short voltage drop. It was happening pretty often to me before my power supply died. At least, the replacement is not so expensive...

« Reply #3 on: October 25, 2010, 17:31 »
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Vonkara,

I'm starting to think the video card is (again) the culprit.  A little after I posted here, the PC died again and when I restarted it after a wait, there was no image, although HD was running as usual.  So I unplugged the video card and connected the monitor directly in the mobo.  So far, so good.

Now, if the video card is the culprit (does it make sene with the mentioned symptoms?), what videocard should I buy?  I have a Xfx GEForce 8500GT 512MB.  I don't need anything too sophisticated, I don't use the HDMI and TV features either.  I was browsing Xfx website and most current models use fansink instead of heatsink.  Does it mean I have to connect it to the power supply?  I have been using Xfx for some years, any other brand you suggest?  I saw many Zogis cards.  I don't follow hardware releases, so I am clueless. If any store had the same card I have now, I would buy it, but they don't...

« Reply #4 on: October 25, 2010, 17:34 »
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Ivan,
I was suspicious of the power supply, although I've never had a problem with this particular component in any of my PCs. On the other hand, video card is always an issue for me (I think I've posted to other "help" questions in the past year, all related to it). Let's see if I am right, having removed it.

Now, how do I make WinXP understand I don't have a generic monitor? I have already downloaded the monitor's drivers, but WinXP says I don't have that hardware.

« Reply #5 on: October 25, 2010, 18:24 »
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The only one time I got overheating problems with PC eventually ended with cooling fan replacement. Also if video card requires a lot of power to run your power supply might not sufficient. Anyway when card is removed less heat should be generated and system might be stable again.

« Reply #6 on: October 25, 2010, 18:37 »
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melastmohican,

Just for clarification, my current video card is not connected to the power supply. I understand that modern models have a "fansink" which requires this connection, but mine has a heatsink. Is that what you meant?

Anyway, I remember I made sure I had enough power capacity plus a safety allowance.  But marine environment destroys electronics so easily....

« Reply #7 on: October 25, 2010, 20:56 »
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That happened with my laptop (win 7) a bunch of times recently as it was waking up. I think the culprit was a mistaken high temp reading (it was sitting sleeping all night so quite cool) causing it to try to hibernate continuously. Also it was resetting the clock and then getting confused. Maybe some other problems too. It is sort of sporadic, so I am not sure I have eliminated the problems. In searching online a lot of people reported something similar being fixed be reinstalling the video drivers, so that is something maybe worth looking into.
It sure is frustrating when it happens. good luck with a fix.

RacePhoto

« Reply #8 on: October 25, 2010, 23:37 »
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melastmohican,

Just for clarification, my current video card is not connected to the power supply. I understand that modern models have a "fansink" which requires this connection, but mine has a heatsink. Is that what you meant?

Anyway, I remember I made sure I had enough power capacity plus a safety allowance.  But marine environment destroys electronics so easily....

If your video card doesn't get power from the power supply, how does it get it's power? :D Everything plugged into your mother board gets it's power from the power supply, unless you have some external box and some really unusual system?

Sounds like an overheating problem by the way, but I've also seen computers with memory problems, suddenly shut down like that. Re-boot and they run fine again. Wait a couple of hours and they run fine. Overheating or memory issues.

Some people are answering with laptop problems, which are commonly caused by overheating. Blocked vents, fans that don't cool enough, processors that are being asked to do too much. Same for a desktop without proper cooling. A heat sink just tells us that the Mfg. knows there's a Temperature problem and tried to make it better.

Get an additional cooling fan! They are cheap insurance. It will help reduce the processors overheating. It could help reduce the hot video card. It can keep your power supply from overheating. Some computers have three fans in order to keep the system cool enough to operate without shutting down. Even if you spend a small amount and it doesn't solve the problem, the additional fan is not expensive and good protection in a hot climate, where overheating can be a constant problem.

Make sure the inlets and vents are not blocked by cables and wires, or things on your desk. Air flow is important.

If you know someone or can find a free memory check test, where it checks your chips, please do that. Mixed memory a bad chip, or conflicts can cause a computer to suddenly shut down.

Power Supply getting weak. If it suddenly smells very bad and smoke comes out, there you are. (funny but true...)

« Reply #9 on: October 26, 2010, 03:37 »
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Is there a computershop in your neighbourhood where they can test the powersupply or powerpack (or how it is called in English) that's in your computer?
It seems to me that it has become unstable. I had that type of problems a few weeks ago too. A new powersupply is not very expensive, but an unstable one can ruin your whole computer.
If it comes out that you need a new one: don't buy the cheapest. They are mostly already bad when they are new. It is often overseen, but a good powersupply is very important.

« Reply #10 on: October 26, 2010, 04:39 »
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Sounds like overheating to me as well. If it's an oldish machine get the case, fans, heatsinks and PS carefully blown out with clean dry compressed air ( not tyre inflation air at the local garage) at the lowest pressure possible or failing that careful brushing and vacuum will do. Re-seat the heat sink on the processor using a tiny smear of thermal compound.

One thing that can give all sorts of weird faults is the memory. On some boards the memory modules seem to "creep" out over a period of time. Make sure they're pushed hard in. You need to put the machine on it's side if it's a tower case. Power off (obviously) and give the memory quite a hard push straight down into it's slot to make sure it's seated. Make sure the video card is seated properly too. If you suspect the processor is running too hot than you can download something like Motherboard monitor, or Speedfan (Google them) to give the board temperatures. One other thing it could be is a cracked motherboard which has a track that opens up when the board gets above a certain temperature. Pretty rare though as I understand it. Sometimes repairable if you have a friendly electronics guy handy, but probably better to swap the board.

Oh and Hi everyone. I don't think I've posted here before although I've looked for ages.

« Reply #11 on: October 26, 2010, 04:53 »
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Racephoto,

I know the power ultimately comes from the power supply, but I tried to clarify that my videocard wasn't one of those that require extra power (as it seems to be the case with the "fan sinks").  

This computers is two years old and without any new component, so it' not that its power supply is underrated - it may however have lost performance.

Colette,

There is no computer lab near me, but I will eventually take it to one.  The mobo and processor have a 3-year warranty, so I will probably take it to the lab of the store where I bought it (now, where is the receipt?), in case one of them is the culprit.

After two or more hours since I removed the video card, the PC did not present any problem, so it does look the video card, or the extra energy it requires from the power supply, is the culprit.

Video cards have always been a weak component in my computers. In the previous one, I had to change one every year.  Months ago I've cleaned contacts and the  board itself with that type of alcohol for electronics, you know, that one that comes compressed.  This is how I found my card last time I cleaned it:

« Reply #12 on: October 26, 2010, 12:14 »
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Is this what the 'marine environment' you wrote about does with your computer? With wet salty air? Unbelievable!
When your motherboard looks the same way as on the photo I am amazed that there is anything inside left that works at all!
But now I see what you mean: This way every computer will get destroyed in a short time.
The problems you have: When it looks like this, it can be everything. The motherboard, the videocard, the powersupply, everything...
Rust and erosion can damage computer electronics very quickly.
Is there absolutely no way to place the computer in an environment with a more dry air ? A special air controlled closet or something?

« Reply #13 on: October 26, 2010, 16:00 »
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Colette,

A special area such as a closet is out of question.  Living one block of the sea makes this, but actually things don't stop working that easy, despite rust.  My DVD player is over 5 years old.  My previous PC lasted almost 5 years, in which I had yearly problems with the video card, once the processor fan failed, and in the end of its life several problems which I could not isolate, so I opted for a new system.

I have just found the receipt of my PC, its power supply is 500W, what I suppose it's enough for a mobo, one HD, one DVD/CD and the video card.  The power supply however may have been harmed by corrosion and be now underperforming.

A colleague said he only used the mobo's inboard video card and he uses Photoshop a lot. I have just installed my mobo's video driver. I wonder if I will miss anything? I wasn't able however to make the monitor recognized. My Control Panel showed 2 "plug & play monitors" and mine, but the properties when I right click my desktop says I'm using a "plug & play monitor". Do I need to uninstall these to make Windows use the specific one?

« Reply #14 on: October 26, 2010, 19:35 »
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No, normally there will be no conflict when you can see more than one monitor installed. Same with a mouse, usb-stick or whatever.
A 500 watt powersupply should be enough for a computer that is already a few years old. It did work well in the past, did it?

But what is very, very dangerous to a computer is rust and corrosion. A computer needs to stay as dry as possible. Salt water in the air is the worst you can have.
This link: http://oldcomputers.net/corrosion.html, shows the effect of corrosion on a motherboard. The small lines get connected by rust and corrosion. A kind of short-circuiting. This image is about an old motherboard. On newer boards the lines are smaller and even closer to each other with even quicker damage as a result. The solution that is given will not work today with the newer motherboards.
When your motherboard looks like it is seen on your photo, it is most likely that there is corrosion on the battery too. Perhaps it is leaking. With more damage by the chemical fluid.
When there is corrosion on the connectors and the slots on your cards, your cards (videocard, soundcard) will not work properly for not having a good connection (contact) to the motherboard. Same with the connection of your harddisks.

If (of course I cannot say for sure) here lays the problem, you can try this solution: carefully disconnect every connection in the computer and connect it again. Do this a few times with every connector. It is temporary of course, there will be new corrosion. So you have to do this on a regular base.
Never shut down your computer by day or night, so it will stay as dry as possible by having all the time almost the same temperature.
Try to find a way to blow warm, dry air through your computer. Don't put your computer on the floor. The combination with dust in your computer that gets wet is even more dangerous.

About the mobo's videodriver:  Modern boards often have a videocard 'onboard'. Means that the chip is mounted on the board. You can see it if there is a connection for a monitor on the backside of your motherboard. Thereby there is also a slot to connect a videocard of your own choice if you want. The computer switches automatically to the one you use. If the drivers are installed of course. When installing the mobo videodrivers you can connect your monitor to the motherboard directly. The onboard chip is using a part of the memory (only when in use). If there is corrosion on the memory strips and/or their connection you can have troubles too. An unstable powersupply is also still an option.

Perhaps this solutions to avoid damage are not possible at all. Then the only solution is to buy a cheap computer and buy a new one when getting problems with the old one.
New computers are fast enough at least for the first one or two years. When it becomes too slow or damaged: buy a new cheap one.
Personally I have no 'environmental' problems, but this is the way I act too. I build the computer by myself, so the only things I need are a new motherboard, new memory and sometimes a new powersupply. All other things can be reused. At least one or two times. And except the need of reinstalling the software...

Sometimes you can have corrosion and for a while all seems to work well. It all depends on where the corrosion is. But sooner or later it will be over! And repairing is useless then.

Well, it has become a novel!  ;D Perhaps there's something in the story that can be useful to you. Hope so! Good luck!


 

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