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Microstock Photography Forum - General => Off Topic => Topic started by: charged on October 02, 2019, 10:34

Title: Mac laptop battery
Post by: charged on October 02, 2019, 10:34

PSA. If you have a 2015-2017 mac laptop, you might want to call Apple to see if it is on their list of potential exploding batteries. I called them this morning and I was unlucky enough to be one of those customers. They said it takes the service center a week to fix it. You will be denied boarding planes if you have one of these laptops with you.

Edit: Apple called me back to say they double checked after my call and my laptop is not one of those affected.

Title: Re: Mac laptop battery
Post by: marthamarks on October 02, 2019, 19:46

Quote from: charged on October 02, 2019, 10:34

PSA. If you have a 2015-2017 mac laptop, you might want to call Apple to see if it is on their list of potential exploding batteries. I called them this morning and I was unlucky enough to be one of those customers. They said it takes the service center a week to fix it. You will be denied boarding planes if you have one of these laptops with you.

Edit: Apple called me back to say they double checked after my call and my laptop is not one of those affected.

I'm happy for you.

But… how does Apple know which laptops are or are not affected? Is it by serial number? I have a 2015 MacBook Pro, so it's important to me too.

Title: Re: Mac laptop battery
Post by: charged on October 02, 2019, 21:53

Quote from: marthamarks on October 02, 2019, 19:46

Quote from: charged on October 02, 2019, 10:34

PSA. If you have a 2015-2017 mac laptop, you might want to call Apple to see if it is on their list of potential exploding batteries. I called them this morning and I was unlucky enough to be one of those customers. They said it takes the service center a week to fix it. You will be denied boarding planes if you have one of these laptops with you.

Edit: Apple called me back to say they double checked after my call and my laptop is not one of those affected.

I'm happy for you.

But… how does Apple know which laptops are or are not affected? Is it by serial number? I have a 2015 MacBook Pro, so it's important to me too.

Yes serial number

Title: Re: Mac laptop battery
Post by: marthamarks on October 02, 2019, 21:57

Quote from: charged on October 02, 2019, 21:53

Quote from: marthamarks on October 02, 2019, 19:46

Quote from: charged on October 02, 2019, 10:34

PSA. If you have a 2015-2017 mac laptop, you might want to call Apple to see if it is on their list of potential exploding batteries. I called them this morning and I was unlucky enough to be one of those customers. They said it takes the service center a week to fix it. You will be denied boarding planes if you have one of these laptops with you.

Edit: Apple called me back to say they double checked after my call and my laptop is not one of those affected.

I'm happy for you.

But… how does Apple know which laptops are or are not affected? Is it by serial number? I have a 2015 MacBook Pro, so it's important to me too.

Yes serial number

Thanks for that. I'll check it out.

Title: Re: Mac laptop battery
Post by: MysteryShot on October 03, 2019, 05:15

I think this refers only to the 15inch models

Title: Re: Mac laptop battery
Post by: cathyslife on October 03, 2019, 07:21

Might be able to check here: https://support.apple.com/15-inch-macbook-pro-battery-recall (https://support.apple.com/15-inch-macbook-pro-battery-recall)

Title: Re: Mac laptop battery
Post by: marthamarks on October 03, 2019, 09:35

Quote from: pixel86 on October 03, 2019, 07:21

Might be able to check here: https://support.apple.com/15-inch-macbook-pro-battery-recall (https://support.apple.com/15-inch-macbook-pro-battery-recall)

Will do. Thanks for that link.