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Author Topic: Zonealarm and Microsoft Update Incompatibility Issue -  (Read 1430 times)

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« on: July 09, 2008, 12:50 »
If any of you installed the Microsoft update titled KB951748, then you may experience Internet problems thanks to a clash between Zonealarm and this update. To fix the issue you can either uninstall the update, change your firewall settings to medium, or switch to another type of firewall. To uninstall the update, do the following:

1) select "Start->Settings->Control Panel"
2) select "Add/Remove Programs"
3) select the 'check' box at the top of the screen that says "Show Updates" (there may be a pause for a minute or so)
4) scroll down the update list until you see the update that says "update for Windows XP KB951748"
5) Select the "KB951748" update and click on REMOVE

Just thought I would warn anyone who didn't know.
« Last Edit: July 09, 2008, 13:13 by Whiz »

« Reply #1 on: July 09, 2008, 12:52 »
thanks for the tips.
I am a happy zonealarm user too

is this windows vista you are talking about or is the problem in xp as well?

« Reply #2 on: July 09, 2008, 13:08 »
I'm using XP, so it must be a problem for both.

« Reply #3 on: July 09, 2008, 14:17 »
I spent the day trying to get on to the internet with XP.  Finally switched off zonealarm and found that was the problem.  I have switched to the comodo firewall, as the latest zonealarm was taking a long time to start up on my PC.  Seems like a better program so far.


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