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Agency Based Discussion => Panthermedia.net => Topic started by: Cricket on October 01, 2013, 08:00

Title: Panther Please Help!
Post by: Cricket on October 01, 2013, 08:00
Hi Guys,

I've always had trouble with Panther's contributor portal -- whether I am using Firefox 24 or Internet Explorer 10.  I don't know if there is a lot of scripts on that page or what,  but sometimes it's hard to select certain images to edit them, etc.  :o

Anyway... here's the problem.  Today... I attempted to delete some rejected images.  I thought I had just selected the 3 rejected images that were in my account. Those were the only images that were showing when I clicked the delete button anyway.

Well when I deleted them, I found that I had also deleted some of my accepted images too.  :-[
I don't know how this happened.... but it did.

Anyway... is there some way to get these accepted files back?   

Cricket
Title: Re: Panther Please Help!
Post by: luissantos84 on October 01, 2013, 08:02
email them, don't think it will be faster posting here
Title: Re: Panther Please Help!
Post by: Cricket on October 01, 2013, 08:08
Hi

I emailed them.  Sometimes they take a long, long time to respond so I am hoping that I might be able to get a faster response through here.

Cricket
Title: Re: Panther Please Help!
Post by: luissantos84 on October 01, 2013, 08:10
why were you trying to delete rejected files?
Title: Re: Panther Please Help!
Post by: Cricket on October 01, 2013, 08:33
I deleted the rejected files because when the contributor portal page loads... it always shows everything -- rejected and accepted... and it looks rather cluttered and messy.

IMHO...Panther needs to re-design their contributor portal so that rejected files are on a separate tab.... or they should do what Fotolia does... once they are rejected... they are automatically deleted. 

Cricket
Title: Re: Panther Please Help!
Post by: luissantos84 on October 01, 2013, 08:34
yep and a few more too ;D
Title: Re: Panther Please Help!
Post by: Ron on October 01, 2013, 09:58
I deleted the rejected files because when the contributor portal page loads... it always shows everything -- rejected and accepted... and it looks rather cluttered and messy.

IMHO...Panther needs to re-design their contributor portal so that rejected files are on a separate tab.... or they should do what Fotolia does... once they are rejected... they are automatically deleted. 

Cricket
But the thumbnails still show up, so its the same really.