Microstock Photography Forum - General > Payoneer

Payoneer charged me 85 USD and they don't know why

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luiscastor:
Today I checked my balance and to my surprise, my balance was $85 less than expected. Looking into my history it does not show any movement. Later, I contacted Payoneer by chat and phone asking why.

They didnīt know the reason but they knew that the charge was made by them. Now I need to wait for an email with an explanation next week. Iīm very disappointed with Payoneer. Please check your balances and think twice before leaving money into your Payoneer account.

SpaceStockFootage:
Heard something similar the other day... the person was on a business account and hadn't used it for a certain amount of months, so was charged a non-usage fee. Could be that?

BaldricksTrousers:

--- Quote from: SpaceStockFootage on October 04, 2018, 21:30 ---Heard something similar the other day... the person was on a business account and hadn't used it for a certain amount of months, so was charged a non-usage fee. Could be that?

--- End quote ---
A "non-usage fee"? Taking people's money because you haven't had to do anything for them? That's pretty dubious. However, for me Payoneer is the only available option.

Fairplay:
They call it Inactivity fee ($3) and that's the reason I won't use Payoneer in the future.

"20.1 A monthly inactivity fee may be collected if no transactions and no payments have been allocated to Your Card in the last thirty (30) days. If the inactivity fee is assessed, the charge will be recurring each month, unless funds are added and as long as the balance on the Card is more than zero."

Artist:

--- Quote from: Fairplay on October 05, 2018, 04:10 ---They call it Inactivity fee ($3) and that's the reason I won't use Payoneer in the future.

"20.1 A monthly inactivity fee may be collected if no transactions and no payments have been allocated to Your Card in the last thirty (30) days. If the inactivity fee is assessed, the charge will be recurring each month, unless funds are added and as long as the balance on the Card is more than zero."

--- End quote ---

This is a direct loot, they are forcing customer to do transaction even if they don't want.

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