Author Topic: Problem of file processing in Photodune? (Read 6584 times)

Sion · « **on:** August 08, 2012, 00:49 »

Anyone has noticed that processing of uploaded is files taking forever in Photodune?

The clock just keeps on turning, turning............and turning.

jremick · « **Reply #1 on:** August 08, 2012, 02:02 »

Hi Sion,

Processing of uploaded files shouldn't be taking long periods of time. Perhaps there was an issue during uploading. If you can message me your marketplace username I can look into it for you. Thanks!

sharpshot · « **Reply #2 on:** August 08, 2012, 03:17 »

Mine took a long time yesterday. You can move from the page and look back a few hours later, then its done.

Wim · « **Reply #3 on:** August 08, 2012, 03:35 »

Quote from: sharpshot on August 08, 2012, 03:17

Mine took a long time yesterday. You can move from the page and look back a few hours later, then its done.

Indeed and I'm used to it by now, it was never smooth in the first place but I don't mind as long as they get trough eventually.

lisafx · « **Reply #4 on:** August 08, 2012, 10:07 »

I'm in the middle of uploading right now. It is taking forever.

jremick · « **Reply #5 on:** August 08, 2012, 19:29 »

Hi everyone,

I'm looking into this. Thanks!

Carl · « **Reply #6 on:** August 09, 2012, 05:57 »

I have accepted it as routine. It normally takes hours to process a batch as small as a dozen files. I just leave it and go about my business. I'll check on it periodically. For example, I'll upload in the morning and begin processing. Check it right before getting some lunch. Check it after lunch. Check it at the end of the day. If it's done, I'll submit 'em. If not, I'll check it again the next morning.

Sion · « **Reply #7 on:** August 09, 2012, 06:17 »

Still the same problem today.

Mantis · « **Reply #8 on:** August 10, 2012, 17:01 »

I just uploaded 40 plus files and after an hour it's still twirling away. Something definitely wrong.

Wim · « **Reply #9 on:** August 11, 2012, 01:45 »

Give it a day laddies, they should be ready in the morning.

Sion · « **Reply #10 on:** August 11, 2012, 20:23 »

Quote from: Wim on August 11, 2012, 01:45

Give it a day laddies, they should be ready in the morning.

Okay. I'll leave the stocking out for the night.

Mantis · « **Reply #11 on:** August 12, 2012, 08:25 »

Yea mine was fixed.

jremick · « **Reply #12 on:** August 13, 2012, 23:35 »

Hi everyone,

After discussing and replicating the issue for our development team, they have identified and resolved the issue causing a delay in the processing of photos. Please let me know if you experience any other issues. Thanks everyone!

Wim · « **Reply #13 on:** August 14, 2012, 13:29 »

Will do, thanks for the support jremick!

lisafx · « **Reply #14 on:** August 14, 2012, 13:48 »

Quote from: jremick on August 13, 2012, 23:35

Hi everyone,

After discussing and replicating the issue for our development team, they have identified and resolved the issue causing a delay in the processing of photos. Please let me know if you experience any other issues. Thanks everyone!

Great news! Thanks a lot

Mantis · « **Reply #15 on:** August 14, 2012, 17:14 »

mucho appreciado!!

Wim · « **Reply #16 on:** August 15, 2012, 03:02 »

Nope, still the same, it's alright though, as long as the reviews are consistent (borderline though) and sales are happening I can wait a day for image processing.

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Author Topic: Problem of file processing in Photodune? (Read 6584 times)

Sion

jremick

sharpshot

Wim

lisafx

jremick

Carl

Sion

Mantis

Wim

Sion

Mantis

jremick

Wim

lisafx

Mantis

Wim

jremick

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