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Author Topic: Attack on Adobe Computer Network  (Read 4961 times)

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« on: October 04, 2013, 04:29 »
0
Adobe Systems Inc. said a cyberattack on its systems has exposed credit-card information of 2.9 million customers. >:(


ShadySue

« Reply #1 on: October 04, 2013, 04:42 »
+1

Ron

« Reply #2 on: October 04, 2013, 04:45 »
-2
They didnt get credit card details !

« Reply #3 on: October 04, 2013, 04:49 »
0
@ Ron. They did get credit card details but in an encrypted form.

« Reply #4 on: October 04, 2013, 05:34 »
0
@ Ron. They did get credit card details but in an encrypted form.

The way these stories tend to go .... I cancelled my card for a new one as soon as I got the email.

I have no idea why they feel the need to ever store credit card numbers for one-time transactions.

ShadySue

« Reply #5 on: October 04, 2013, 05:36 »
0
They didnt get credit card details !
The email I got from Adobe said:
"We also recommend that you monitor your account for incidents of fraud and identity theft, including regularly reviewing your account statements and monitoring credit reports. If you discover any suspicious or unusual activity on your account or suspect identity theft or fraud, you should report it immediately to your bank. You will be receiving a letter from us shortly that provides more information on this matter. "

Ron

« Reply #6 on: October 04, 2013, 05:41 »
0
They didnt get credit card details !
The email I got from Adobe said:
"We also recommend that you monitor your account for incidents of fraud and identity theft, including regularly reviewing your account statements and monitoring credit reports. If you discover any suspicious or unusual activity on your account or suspect identity theft or fraud, you should report it immediately to your bank. You will be receiving a letter from us shortly that provides more information on this matter. "

Of course, thats a disclaimer, they better send you an email like that, whether your card is compromised or not.

No one even knows if they got the CC details decrypted, Adobe doesnt even know.

Nothing is confirmed as of yet, that doesnt mean you shouldnt take precaution though.

« Reply #7 on: October 04, 2013, 05:46 »
+6
Their subscription model depends upon people trusting the security of the payment information.

gillian vann

  • *Gillian*
« Reply #8 on: October 04, 2013, 06:02 »
+4
what a pr nightmare for them. how can we trust them with ongoing cc subs payments? they need a paypal option.

« Reply #9 on: October 04, 2013, 06:12 »
0
The security of payment details is just one aspect of the hack. Lots of people use the same login details on multiple sites and this information has been compromised. They have had access to the source code which could mean hidden software in product updates.

ShadySue

« Reply #10 on: October 04, 2013, 06:17 »
+1
what a pr nightmare for them. how can we trust them with ongoing cc subs payments? they need a paypal option.
Google PayPal Security issues.
Nothing is 100% safe. The crooks will always be one step ahead.  >:(

« Reply #11 on: October 04, 2013, 06:26 »
+1
what a pr nightmare for them. how can we trust them with ongoing cc subs payments? they need a paypal option.
Google PayPal Security issues.
Nothing is 100% safe. The crooks will always be one step ahead.  >:(

From a customer perspective, the good thing about using a credit card via Paypal (rather than using the credit card directly) is that it offers a good alternative to trusting your details to multiple different systems.

ShadySue

« Reply #12 on: October 04, 2013, 06:32 »
0
what a pr nightmare for them. how can we trust them with ongoing cc subs payments? they need a paypal option.
Google PayPal Security issues.
Nothing is 100% safe. The crooks will always be one step ahead.  >:(

From a customer perspective, the good thing about using a credit card via Paypal (rather than using the credit card directly) is that it offers a good alternative to trusting your details to multiple different systems.
Yeah, but with the changes in the way PP do things now, I'm only doing iStock through them, to keep things easy and transparent for tax purposes. I've stopped eBay and other PP payables unless for photographic (tax deductable) purchases.

Ron

« Reply #13 on: October 04, 2013, 06:57 »
0
Ow its a bad thing, this hack, and a PR nightmare, I fully agree. I havent had an email, but I think  better be safe then sorry, and change a few things. Not sure if I would need a new credit card, I used PayPal to pay for their software

ShadySue

« Reply #14 on: October 04, 2013, 07:36 »
+1
Being a Luddite, I'm going to walk three minutes to my physical bank and ask the nice clerkess who was at school with my husband and even sweetly warns us off bank 'deals' (that she's supposed to be 'pushing') that wouldn't be good for us.  :)

Ron

« Reply #15 on: October 04, 2013, 07:40 »
0
I moved to Dublin from Holland, I have no history here, going to the bank is more un-personal then shopping online when at least the website tells me thank you :)

« Reply #16 on: October 04, 2013, 07:51 »
0
Being a Luddite, I'm going to walk three minutes to my physical bank and ask the nice clerkess who was at school with my husband and even sweetly warns us off bank 'deals' (that she's supposed to be 'pushing') that wouldn't be good for us.  :)

She won't know any more than you do already however.

« Reply #17 on: October 04, 2013, 09:04 »
0
They need to send in special forces to rough these criminals up. Black opps.... We know where you live!

« Reply #18 on: October 04, 2013, 09:31 »
0
@ Ron. They did get credit card details but in an encrypted form.

the CC numbers are just 0-9 numbers so they can be easily decrypted, for the customers' personal data it's harder but not impossible, not at all especially if they have access to the whole database.

besides, there's no guarantee adobe was actually using encryption at all, it could be pretty much stored in a huge uncompressed database file as far as we know, but of course they're in denial.

ohh and someone now will blame the NSA for that.





« Reply #19 on: October 04, 2013, 09:36 »
+1
what a pr nightmare for them. how can we trust them with ongoing cc subs payments? they need a paypal option.

considering how greedy Adobe is, they could make you pay a bonus to further "protect" your registration/payment data ! :(

these guys have no shame.

« Reply #20 on: October 04, 2013, 13:08 »
0
I haven't received any email from adobe, but I went to change my pass.... They have a security notice on the adobe website.

I purchased  boxed software, and upgrades in the past. When I buy online I try not to let any cc numbers on file.

Sometimes I wonder if is worth to have an ID protection service like LIfelock...because so many things we do are all online....


 

w7lwi

  • Those that don't stand up to evil enable evil.
« Reply #21 on: October 04, 2013, 13:24 »
0
I've never purchased anything directly from Adobe.  Always from third party stores.  I have however, had to register my software with Adobe.  I assume (terrible word) because of this I needn't worry about this specific hack as Adobe has never, to my knowledge, had any of my CC information.  There'd be no point in the third party stores sending that info to Adobe.

« Reply #22 on: October 04, 2013, 13:36 »
0
w7, that's right...
I also purchased software from another place....The problem is that you have to register if you want to buy an upgrade with adobe.

They would mail out the upgrade in a box, but lately they had a download option too.

I have not signed up for the cloud...I like owning the soft if I possibly can.

worries, worries.

« Reply #23 on: October 04, 2013, 16:09 »
0
because so many things we do are all online....

In the West, but in the rest of the world forget it.

Here in Asia it's all about cash $$, for online payments they use paypal, western union, moneybookers, and many others shady services i wouldn't trust much.

credit cards are also not popular at all in poor countries, and hard to get even for business, so banks will give you virtual credit card numbers to use online or prepaid visa/MC cards.

considering the astounding amount of scams occurring in asia i would NEVER ever consider using a CC in asia apart korea/japan/singapore/hongkong !

it's crazy that Adobe is now selling only online, this will be a disaster for their asian sales but after all their boxed products were always hard to find in stores as here piracy is 100% open air, in places like vietnam it's almost seen as fully legal, they just crackdown on vietnamese pirated movies or songs.

gillian vann

  • *Gillian*
« Reply #24 on: October 05, 2013, 02:10 »
0
what a pr nightmare for them. how can we trust them with ongoing cc subs payments? they need a paypal option.

considering how greedy Adobe is, they could make you pay a bonus to further "protect" your registration/payment data ! :(

these guys have no shame.
yikes! you may have just given them a brilliant idea.

Beppe Grillo

« Reply #25 on: October 05, 2013, 03:20 »
0
I have understood only now that in Adobe CC, CC is for Credit Card

« Reply #26 on: October 05, 2013, 12:14 »
+1
I got an email yesterday informing me to change my password which I did.  Precautionary measures as it also said that it didn't look like my account was messed with.

Email or not probably would be wise to do the same.

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