Agency Based Discussion > Pixmac

Fee on PayPal payments from Pixmac?

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Paulfleet:
I am unhappy about these fees, And I am not sure whether I am comfortable uploading to a site that doesn't see this as a problem that they can put right.

shiyali:
Quite a few of the smaller agencies pass the PP fee to the contributor, while most of the larger agencies cover the fees for us. It is similar with Payoneer. Istock covers the fee, but Veer and others don't. The cost of doing business, I guess.

Jo Ann Snover:
As I noted above, this is a one-time thing as I expect to be paid by Pond5 in the future. However, the attitude that it has nothing to do with the agency bothers me.

iStock isn't in the US and I never paid any "cross border fees" to receive my USD payments from them. DT I think pays me via a US subsidiary even though they are based in Romania, so no fees there. PhotoDune is in Australia, but I don't pay any fees there either.

At a bare minimum, an agency that is going to pay you less than the full amount if you live anywhere but their home country (and I expect even there you might pay fees to convert from USD to the local currency if they are nominally paying contributors in USD) needs to spell that out up front so that contributors can decide if they want to take that cut.

It is not OK to just brush this off as a PayPal problem. If other agencies that are not in the US can manage to pay the full amount, why is that not standard across the board?

Poncke:

--- Quote from: jsnover on March 08, 2013, 10:49 ---As I noted above, this is a one-time thing as I expect to be paid by Pond5 in the future. However, the attitude that it has nothing to do with the agency bothers me.

iStock isn't in the US and I never paid any "cross border fees" to receive my USD payments from them. DT I think pays me via a US subsidiary even though they are based in Romania, so no fees there. PhotoDune is in Australia, but I don't pay any fees there either.

At a bare minimum, an agency that is going to pay you less than the full amount if you live anywhere but their home country (and I expect even there you might pay fees to convert from USD to the local currency if they are nominally paying contributors in USD) needs to spell that out up front so that contributors can decide if they want to take that cut.

It is not OK to just brush this off as a PayPal problem. If other agencies that are not in the US can manage to pay the full amount, why is that not standard across the board?

--- End quote ---
Massive +1

I always get paid in full, from all agencies, and non of them are in my own country, and there are no fees, not even cross border fees.

Its a choice they make, and then brush it off as a paypal issue.

disorderly:
The only times I get hit with fees are at sites that don't pay in US Dollars. Yay is Euros and SignElements is Pounds; I get hit with conversion fees at both.  Somehow all the others manage to pay me the full amount I earn, I assume via Mass Pay.

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