Agency Based Discussion > Pixmac

MISSING CREDITS!!!

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lirch:
Has anyone noticed missing credits from their ballance at Pixmac? If there is such a person and Im not the only one please explain to me why this is happening: periodically 2 credits turn into one or something like this, never a big ammount but ive seen this 3 or 4 times, and the only answers I get are : the guy in charge of that is on vacation or we will look into that wich for me is t is useless. Its not a real good earning site for me but I kinda hate that stuff. >:(

Lucie:
Hi Lirch,

it is a quite complex problem so we are still working on it. You don't have to worry about your money, you won't loose them. We will add all the credits you lost to your account very soon. And if you want to ask for payout, you can do it now, even though the amount on your account is not correct. We will send you the correct amount.

Sorry for the inconvenience.
Lucie

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