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Agency Based Discussion => Pond5 => Topic started by: Stock_Pro on May 15, 2016, 13:46

Title: Balance reset to 0, payment hasn`t arrived in Paypal
Post by: Stock_Pro on May 15, 2016, 13:46

Strange fact, my earnings balance reset to 0, but the paymetn hasn`t arrived in Paypal, for May.
In the past, I had a situation where the pond5 system had a bug, and my money hasn`t been sent to Paypal but the balance reset to 0.

Anybody experienced this before? or now?

Title: Re: Balance reset to 0, payment hasn`t arrived in Paypal
Post by: Cider Apple on May 15, 2016, 14:48

Yes same here, been like this for 6 hours or so. I'm sure it will work it's self out.

Title: Re: Balance reset to 0, payment hasn`t arrived in Paypal
Post by: Benozaur on May 15, 2016, 14:52

You do realize that today is a Sunday right?

Title: Re: Balance reset to 0, payment hasn`t arrived in Paypal
Post by: Cider Apple on May 15, 2016, 15:25

Is it not automated?

Title: Re: Balance reset to 0, payment hasn`t arrived in Paypal
Post by: Firewall on May 15, 2016, 15:25

I got paid today, but I'm using Skrill

Title: Re: Balance reset to 0, payment hasn`t arrived in Paypal
Post by: Stock_Pro on May 16, 2016, 01:41

Got paid today. I think the payments are made automatically.

Title: Re: Balance reset to 0, payment hasn`t arrived in Paypal
Post by: Benozaur on May 16, 2016, 02:37

I got paid this morning but my balance was set to zero yesterday.

Title: Re: Balance reset to 0, payment hasn`t arrived in Paypal
Post by: SpaceStockFootage on May 16, 2016, 03:40

Got mine this morning. I'm assuming there's some kind of lag from when the money is subtracted from your balance, to when it arrives in your account. Especially on a Sunday.

Title: Re: Balance reset to 0, payment hasn`t arrived in Paypal
Post by: alno on May 16, 2016, 08:24

Quote from: SpaceStockFootage on May 16, 2016, 03:40

Got mine this morning. I'm assuming there's some kind of lag from when the money is subtracted from your balance, to when it arrives in your account. Especially on a Sunday.

The same thing here. Anyway it's still far more quick than Shutterstock week long money... well, transferring.