Agency Based Discussion > Pond5

Bugs at Pond5

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THP Creative:
Anyone else noticing bugs at Pond5?

At the moment, I can't get 95% of images to show up. Some have thumbs, but most do not.

Also, I just got two sitemails from them approving my images, and the formatting of them scrolled way off the screen.

Plus, my portfolio count has been off by a couple of hundred for weeks now. Seems like it hasn't been updated with new approvals in a month or so.

Should I even mention that sales seem to have stopped? Last month was great and showed huge promise. This month, nothing... (EDIT: Few hours after typing this, a full-size sale came in. Strange how that often happens!)

enstoker:

--- Quote from: Microstock Man on November 26, 2012, 20:43 ---Anyone else noticing bugs at Pond5?

At the moment, I can't get 95% of images to show up. Some have thumbs, but most do not.

Also, I just got two sitemails from them approving my images, and the formatting of them scrolled way off the screen.

Plus, my portfolio count has been off by a couple of hundred for weeks now. Seems like it hasn't been updated with new approvals in a month or so.

Should I even mention that sales seem to have stopped? Last month was great and showed huge promise. This month, nothing... (EDIT: Few hours after typing this, a full-size sale came in. Strange how that often happens!)

--- End quote ---

Wait, wait, I also have NO sales.
Will type this and wait...
 ;)

gillian vann:
me too. i've only got 3 files up there currently, I gave up on them when I couldn't work out the MR system.
i shall wait for some big sales to spur me into ftp... they've quietly moved up the ranks of late so I'm going to put some stuff up.

enstoker:

--- Quote from: vannphoto on November 27, 2012, 04:38 ---me too. i've only got 3 files up there currently, I gave up on them when I couldn't work out the MR system.
i shall wait for some big sales to spur me into ftp... they've quietly moved up the ranks of late so I'm going to put some stuff up.

--- End quote ---

This is good  ;)

Carl:
I'm having many of the same issues, plus issues with the "bins."  I can edit bins and see the clips contained in them, but when I try to view them as a customer would, the bin count indicates the correct number of photos or video clips, but only a few of them show, and sometimes none of them show at all.  I notified support, and they said they fixed the problem, but I'm still seeing it.

Over the years, the folks at P5 have treated me well, and the site has performed admirably, both in terms of functionality and sales.  I suspect that they've recently hired a bunch of third-world programmers who are willing to work for peanuts, and they're proving once again that you get what you pay for (if indeed this is the case).  Nevertheless, because of my track record with them, I'm willing to be patient.

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