MicrostockGroup

Agency Based Discussion => Pond5 => Topic started by: cthoman on February 15, 2017, 10:11

Title: Did Anybody Get Paid Twice?
Post by: cthoman on February 15, 2017, 10:11

I was wondering if anybody got a double payment from Pond5. While I appreciate getting 100% royalties, it doesn't seem very fair. Just wondering if it was a widespread glitch or an isolated incident.

Title: Re: Did Anybody Get Paid Twice?
Post by: Video-StockOrg on February 15, 2017, 10:32

We didn't get anything... We hope that wasn't our share <_<

Title: Re: Did Anybody Get Paid Twice?
Post by: alexzappa on February 15, 2017, 11:01

Do you mean two different payments or a single payment with doubled amount?

I noticed that in January I sold only one clip twice, at the same day and same time.
Maybe the glitch is there and not the payout?

Title: Re: Did Anybody Get Paid Twice?
Post by: cthoman on February 15, 2017, 11:19

Quote from: alexzappa on February 15, 2017, 11:01

Do you mean two different payments or a single payment with doubled amount?

I noticed that in January I sold only one clip twice, at the same day and same time.
Maybe the glitch is there and not the payout?

Not sales, I was referring to payouts to Paypal.

Title: Re: Did Anybody Get Paid Twice?
Post by: alijaber on February 15, 2017, 11:49

it's normal here (payoneer)

Title: Re: Did Anybody Get Paid Twice?
Post by: lucagavagna on February 15, 2017, 13:54

Yes I received twice the payment, the money areon my PayPal account. I sent a site message to Pond 5

Title: Re: Did Anybody Get Paid Twice?
Post by: increasingdifficulty on February 15, 2017, 15:07

Only once (per account) here.

Maybe you got a late Christmas bonus. Yay.  ;D

Title: Re: Did Anybody Get Paid Twice?
Post by: cthoman on February 15, 2017, 17:33

I guess they figured it out, and I issued them a refund.

Title: Re: Did Anybody Get Paid Twice?
Post by: Dreamframer on February 15, 2017, 18:48

My nice steady sales that were lasting for years turned into zero a couple of months ago.... so, no, I didn't notice any payment, not to mention a double one lol.

Title: Re: Did Anybody Get Paid Twice?
Post by: outoftheblue on February 16, 2017, 02:58

They say:

"If you are unable to refund the duplicate amount by Friday, February 24, 2017, we will offset this duplicate payment against your future Pond5 sales."

That's what I will do: Not that I need those few dollars now, but they* always pay us at least a month after sales occurred, and more if we don't reach limit. This time it's the other way around.
Playing with cash flow is a wonderful thing, isn't it?

*every agency, not just Pond5

Title: Re: Did Anybody Get Paid Twice?
Post by: KnowYourOnions on February 17, 2017, 07:36

Quote from: outoftheblue on February 16, 2017, 02:58

They say:

"If you are unable to refund the duplicate amount by Friday, February 24, 2017, we will offset this duplicate payment against your future Pond5 sales."

That's what I will do: Not that I need those few dollars now, but they* always pay us at least a month after sales occurred, and more if we don't reach limit. This time it's the other way around.
Playing with cash flow is a wonderful thing, isn't it?

*every agency, not just Pond5

 8)

Title: Re: Did Anybody Get Paid Twice?
Post by: Video-StockOrg on February 17, 2017, 07:41

while waiting for payment we received this;
"We are currently experiencing technical difficulties with Skrill, one of our third-party payment providers. As a result, February 15 payouts will be delayed for all artists using Skrill as their payment option."

And in dashboard $22 is already taken away for Skrill fee...  Skrill is going to Fee everything.  Why don't they fee every login to their page too. Assholes.