MicrostockGroup

Agency Based Discussion => Pond5 => Topic started by: fotografer on April 28, 2015, 03:17

Title: Files not uploading.
Post by: fotografer on April 28, 2015, 03:17
Has anybody tried to upload to ponds5 today?  I am getting an error on ftp saying that too many people are already connected and the site upload isn't working for me either.
Title: Re: Files not uploading.
Post by: Me on April 28, 2015, 03:21
Haven't tried uploading today but have received that message before, you need to use one of the other ftp servers; ftp2 or ftp3. If you check the site it gives details
Title: Re: Files not uploading.
Post by: fotografer on April 28, 2015, 03:29
OK thank you.  I should have thought of that.
Title: Re: Files not uploading.
Post by: fotografer on April 28, 2015, 03:32
I'm now getting this error which I have no idea what it means - Connection attempt failed with "EAI_NONAME - Neither nodename nor servname provided, or not known. 
I don't think I have ever got ftp to work on Ponds but the site upload is usually ok
Title: Re: Files not uploading.
Post by: Noedelhap on April 28, 2015, 05:03
I've had problems uploading as well. Both on the site and with Stocksubmitter they did upload but they just don't appear in the list.

Edit: FTP didn't connect either.
Title: Re: Files not uploading.
Post by: gcrook on April 28, 2015, 05:20
Yup,cant upload anything at all via ftp (too many users connected) or even http since 12 hours ago.
May need to give it a day,experience says that whenever this happens at pond5 it is usually for a short period of time.
Title: Re: Files not uploading.
Post by: KnowYourOnions on April 28, 2015, 05:23
Could the site update be the reason?

http://www.pond5.com/community?thread=43147176&lp=1 (http://www.pond5.com/community?thread=43147176&lp=1)

adminjonasdev 27 Apr 2015 09:14
Hi, just a heads up that we updated the site today. Here's a list of some of the changes that might be relevant to you:

- Deprecated a (very) old version of the uploads page
- Added another thumbnail on Edit Item page (to be able to see the thumbnail as you edit the keywords)
- Added new version of Adobe Premiere plugin to www.pond5.com/adobe (http://www.pond5.com/adobe)
- FTP downloads and FTP settings added to Preferences page
- It is now possible to search for an item-id and get directly to the item page
- Improved price help with downconversion (4k to HD)
- Improved language switching
- Decreased number of objects loaded during site generation (should improve render time slightly)
- ...and a lot of Search Engine Optimization fixes to improve search engine ranking
Title: Re: Files not uploading.
Post by: gcrook on April 28, 2015, 07:03
Looks like its working now.
(Not going to make the correlation between p5 and ss server troubleshooting right now, although i should)
Title: Re: Files not uploading.
Post by: fotografer on April 28, 2015, 08:59
Thank you all for your answers.  I will give it another go now.
Title: Re: Files not uploading.
Post by: r2d2 on April 09, 2016, 00:44
I've had problems uploading as well. Both on the site and with Stocksubmitter they did upload but they just don't appear in the list.

Edit: FTP didn't connect either.

Now i have the same problem since 3 weeks. The connection to the ftp server is ok. But only a few pictures appear on the site. Is there a new image standard at p5?