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Agency Based Discussion => Pond5 => Topic started by: Mograph on June 14, 2019, 16:32

Title: How to update payout information on Pond5?
Post by: Mograph on June 14, 2019, 16:32

I want to change my email address on Payoneer, so I wanted to know if any action needed to update my payout information on Pond5, or everything It will continue working well and the payments arrive as usual?
I could not find how to change my Payoneer information in Pond5, in contiributor portal I could change my account information but not payout details (Payoneer email address)

Title: Re: How to update payout information on Pond5?
Post by: Mograph on June 20, 2019, 17:58

that was Pond5 replay
To avoid payout delays, we encourage you to make sure that your Payment setting is "Enabled" and information is always up to date and correct. You may update your Preferences at any time, here: https://www.pond5.com/my-contact-info (https://www.pond5.com/my-contact-info)

but I did not find how to change my Payoneer information ( email address ), any help please?  ::)

Title: Re: How to update payout information on Pond5?
Post by: georgep7 on June 20, 2019, 23:29

Log-in
Dashboard
Account
Edit Account info blue button
"You was sent an email to edit your account info" message appears

wait for it...

ding!

...you got mail!...

"now you can edit your account"

:)