Agency Based Discussion > Pond5

Missing money in PayPal from Pond5

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Sean Locke Photography:
Just checking to see if anyone else had this happen.  I had a payment from Pond5 today.  However the amount I can withdraw is exactly $45 less than the amount sent.

wds:

--- Quote from: Sean Locke Photography on May 15, 2020, 16:14 ---Just checking to see if anyone else had this happen.  I had a payment from Pond5 today.  However the amount I can withdraw is exactly $45 less than the amount sent.

--- End quote ---

Note me, had payout from POND5 everything seems normal.

BigBubba:
Normal here as well.


Sent from my iPhone using Tapatalk

SpaceStockFootage:

--- Quote from: Sean Locke Photography on May 15, 2020, 16:14 ---...the amount I can withdraw is exactly $45 less than the amount sent.

--- End quote ---

The more important factor would be how much is your available balance in your Paypal account... is that $45 more than you can withdraw or the same? Either way, you want to be looking at your account activity.... charges, fees, reversals, refunds etc... whether the Pond5 payment was sent in two parts and one is still pending etc. I'm guessing you'll find some clues there and it's not just a case of having $0, Pond5 sending you $100 (for example) and you can then only withdraw $55 of it.

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