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Agency Based Discussion => Pond5 => Topic started by: eaglewoodfilms on November 07, 2016, 05:05

Title: pond5 contributor site on Safari
Post by: eaglewoodfilms on November 07, 2016, 05:05

Am I the only one having problems with pond5 contributor interface on Safari? Switching between Clip details / Tech data / Sales data doesn't work, can't change the title, description or price by clicking on it. All these things work on the same system using Chrome.

Title: Re: pond5 contributor site on Safari
Post by: alno on November 07, 2016, 06:58

Quote from: eaglewoodfilms on November 07, 2016, 05:05

Am I the only one having problems with pond5 contributor interface on Safari? Switching between Clip details / Tech data / Sales data doesn't work, can't change the title, description or price by clicking on it. All these things work on the same system using Chrome.

I had contributor site access error recently. Same errors were reported on Russian forum.

Title: Re: pond5 contributor site on Safari
Post by: videomaker on November 07, 2016, 07:11

Works flawless here. Can navigate clip details tech and sales, change details, price etc
Iam on OSX Yosemite v10.10.5 and Safari 10.0.1

Title: Re: pond5 contributor site on Safari
Post by: Zalee on November 12, 2016, 00:26

I am getting an error code 14 and haven't been able to access the site for days. Has this happened to anyone else? If so, do you know what the problem is?

Title: Re: pond5 contributor site on Safari
Post by: Daniel Dash on November 14, 2016, 04:09

I cannot upload anything on FTP. Can log in but when I want upload I getting:

Response:   553 Can't open that file: Permission denied
Error:   Critical file transfer error

Title: Re: pond5 contributor site on Safari
Post by: etienjones on November 14, 2016, 05:45

Something is screwy at pond5 for the last month or so.
with Firefox I get:

Access Denied
Error code 14

Request was blocked by the security rules

Works fine with Microsoft Edge

Title: Re: pond5 contributor site on Safari
Post by: sylwiab on November 15, 2016, 03:41

I've got the same problem with Firefox
( Access Denied
Error code 14
Request was blocked by the security rules)

and also works fine with Microsoft Edge...

Upload via FTP works fine.

Did someone reported this problem to Pond5?

Title: Re: pond5 contributor site on Safari
Post by: Zalee on November 18, 2016, 01:23

Seems like it's working again.