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Author Topic: Pond5 review times  (Read 22376 times)

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ACS

« Reply #25 on: November 17, 2015, 17:00 »
+2
27 days. Video.

Still waiting. Now 35 days which means 5 weeks.😟


« Reply #26 on: November 17, 2015, 17:25 »
+1
27 days. Video.


Still waiting. Now 35 days which means 5 weeks.😟


Maybe it's time to ask their Investors for help:

http://www.accel.com/contact/

http://www.stripesgroup.com/contact

info@stripesgroup.com

 8)

« Reply #27 on: November 17, 2015, 19:10 »
+2
More than 5 weeks here abd counting. I ve stoped uploading until they go back to work.

Benozaur

« Reply #28 on: November 18, 2015, 04:19 »
+1

It has been while but they are humans and busy humans and with a ton of uploads and them having to go through each file I can see how things can get bogged down at times...

Puh-leasse. They sub-contract their reviewing to India and a company which, to my mind, makes a complete hash of it. That apart, it is up to Pond5 to put in place a Service Level Agreement with their sub-contractor specifying 97% of contributions evaluated within X days.


Please elaborate on the outsourcing, I can't tell if this is a stab in the dark or based on fact. If this is true then great, I'll just resubmit my rejected files (which sell elsewhere, btw)...

« Reply #29 on: November 18, 2015, 19:12 »
+1

It has been while but they are humans and busy humans and with a ton of uploads and them having to go through each file I can see how things can get bogged down at times...


Puh-leasse. They sub-contract their reviewing to India and a company which, to my mind, makes a complete hash of it. That apart, it is up to Pond5 to put in place a Service Level Agreement with their sub-contractor specifying 97% of contributions evaluated within X days.



Please elaborate on the outsourcing, I can't tell if this is a stab in the dark or based on fact. If this is true then great, I'll just resubmit my rejected files (which sell elsewhere, btw)...


They use an Indian company called V2 for much of the outsourcing http://www.v2solutions.com/ (yes, I know they have a Silicon Valley address but that's not where their cheap labour is). You will see this if you follow the link in the curator response (it's not exclusive, they use other reviewers also). Nothing wrong in outsourcing to India if they have (a) reasonable SLAs in place for turnaround (b) an adequately trained workforce able to make consistent judgements on the assets they review and (c) a management structure able to ensure this is the case and make changes when necessary.

They have none of the above and their response when questioned, 'our curators have the final say' was the last straw for me: I just stopped uploading.  No hissy fit required, plenty other agencies.  Stills weren't selling anyway - one sale in the last three months.

Microstock Man

  • microstockman.com

« Reply #30 on: November 19, 2015, 01:43 »
+2
Yikes over 5 weeks? Glad I found this thread, i've been waiting for about 10 days and thought I was being hard done by.

Turns out I've got a MUCH longer wait ahead of me...

Pond5 were so quick at reviews 12months ago - whats happened...

ACS

« Reply #31 on: November 19, 2015, 03:34 »
+2
Got reviewed finally. Fyi...

Benozaur

« Reply #32 on: November 19, 2015, 07:06 »
+1

It has been while but they are humans and busy humans and with a ton of uploads and them having to go through each file I can see how things can get bogged down at times...


Puh-leasse. They sub-contract their reviewing to India and a company which, to my mind, makes a complete hash of it. That apart, it is up to Pond5 to put in place a Service Level Agreement with their sub-contractor specifying 97% of contributions evaluated within X days.



Please elaborate on the outsourcing, I can't tell if this is a stab in the dark or based on fact. If this is true then great, I'll just resubmit my rejected files (which sell elsewhere, btw)...


They use an Indian company called V2 for much of the outsourcing http://www.v2solutions.com/ (yes, I know they have a Silicon Valley address but that's not where their cheap labour is). You will see this if you follow the link in the curator response (it's not exclusive, they use other reviewers also). Nothing wrong in outsourcing to India if they have (a) reasonable SLAs in place for turnaround (b) an adequately trained workforce able to make consistent judgements on the assets they review and (c) a management structure able to ensure this is the case and make changes when necessary.

They have none of the above and their response when questioned, 'our curators have the final say' was the last straw for me: I just stopped uploading.  No hissy fit required, plenty other agencies.  Stills weren't selling anyway - one sale in the last three months.


Cool, thanks for the info. I don't care where they review from or who does it (provided they know what they are doing :) I got a couple of footage rejects not long ago which I think were nonsense. I'll just sit on them a while then upload them again with different titles... Sneaky.

<<<(Dissappears in a puff of smoke)>>>

« Reply #33 on: November 19, 2015, 17:19 »
+1
Yikes over 5 weeks? Glad I found this thread, i've been waiting for about 10 days and thought I was being hard done by.

Turns out I've got a MUCH longer wait ahead of me...

Pond5 were so quick at reviews 12months ago - whats happened...
I presume they are getting a lot more uploads than a year ago.  Then there's 4k, the files are much bigger, so it must take them longer to review.
« Last Edit: November 20, 2015, 06:51 by sharpshot »

Microstock Man

  • microstockman.com

« Reply #34 on: November 20, 2015, 00:30 »
0
Yikes over 5 weeks? Glad I found this thread, i've been waiting for about 10 days and thought I was being hard done by.

Turns out I've got a MUCH longer wait ahead of me...

Pond5 were so quick at reviews 12months ago - whats happened...
I presume a they are getting a lot more uploads than a year ago.  Then there's 4k, the files are much bigger, so it must take them longer to review.

Yeah perhaps you are correct, Sharpshot. Footage does seem to be gaining momentum now. I've also been waiting ages at 123RF, and Shutterstock were about 8 or 10 days for review too.

« Reply #35 on: November 21, 2015, 07:55 »
0
17/11 on P5 FaceBook page

Tyler TB: I have clips that have been waiting review for over a month now, any word on when they will be reviewed?

Pond5: Hi guys! Please contact cs@pond5.com. I'll let them know to look out for your messages.

Timo Hensen: Hmm the mail comes back.. Saying the email adres does not exist.

 :o  :o  :o

(attachment)

« Reply #36 on: November 21, 2015, 08:19 »
0
I have a strange feeling that our beloved microstock business every day is becoming a greater joke.
But, still is nice to receive $ $ $ $ every month  :)
Just, keep calm.

weathernewsonline

« Reply #37 on: November 21, 2015, 09:07 »
+1
In the P5 forums Admin have stated that the delays will be in the 3-4 week range and to expect the delays to last into January.

I noticed SS issued a statement as well and review times are a bit longer.

Maybe everyone is following my lead all of a sudden and uploading 24/7? :)

« Reply #38 on: November 21, 2015, 09:59 »
+2
Update. About more than 5 weeks waiting for footage review. Still waiting.

« Reply #39 on: November 25, 2015, 14:45 »
+1
Hopefully everything is ok with Pond5 and it will not be a Revostock 2.0...

Footage is waiting for 30 days now...

Regards,

Martin

« Reply #40 on: November 26, 2015, 04:40 »
0
They are paying out, so nothing like Revostock.  I don't see long review times as a problem, many sites have had times when they have too much new content for their reviewers to cope with.  I get more concerned when sites aren't getting any new content.

« Reply #41 on: November 26, 2015, 18:49 »
+1
Hi,

Are review time at Pond5 getting longer and longer? I remember at the beginning of the year 2015 where review time was between 5 to 10 days more or less. Now I've content that is waiting for review since 20 days ago and counting.

I don't know if they are aware that if they do that with every contributor they are losing money (And so are we too) with potential sales waiting in his servers for nothing.

Are you experiencing this long review times?

same for me -- but to "long review times" you may want to add "unreasonable rejection reasons" for there are a few girls on Pond5 who obviously have their own ports in mind and are rejecting EVERYTHING on ridiculous grounds (like out of focus and stuff) where pictures that have been accepted to basically ALL other agencies are concerned.

« Reply #42 on: November 26, 2015, 18:51 »
+2
27 days. Video.

Still waiting. Now 35 days which means 5 weeks.😟

inacceptable -- there are schedules to keep, and if you are playing to these you can simply forget about it with an agency working like Pond5 now!

« Reply #43 on: November 27, 2015, 08:03 »
0
27 days. Video.

Still waiting. Now 35 days which means 5 weeks.😟

inacceptable -- there are schedules to keep, and if you are playing to these you can simply forget about it with an agency working like Pond5 now!

Working? Nobody works there. They are all on eternal vacation living on our 50% and Investors $$$, as I said long ago.

« Reply #44 on: December 03, 2015, 14:52 »
+3
Video. 65 days, still waiting... Hm, they don't even have much to work with
« Last Edit: December 28, 2015, 15:49 by amperial »

« Reply #45 on: December 07, 2015, 12:48 »
+1

ACS

« Reply #46 on: December 07, 2015, 13:00 »
+1
Meet curators, if that can help  ::)
http://link.pond5.com/view/5618139a3b35d0d7438b62713df2a.712e/6dcdd09c


Seemingly they are not employees of a curator company (!) in a distant country somewhere in Asia..😐

« Reply #47 on: December 10, 2015, 04:16 »
+1
All mine have been reviewed now.

« Reply #48 on: December 10, 2015, 07:54 »
0
All mine have been reviewed now.

YAY... how long?

« Reply #49 on: December 11, 2015, 07:49 »
+2
6 weeks 50 clips waiting


Sent from my iPhone using Tapatalk


 

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