MicrostockGroup
Agency Based Discussion => Pond5 => Topic started by: videostocker on November 03, 2015, 14:53
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Hi,
Are review time at Pond5 getting longer and longer? I remember at the beginning of the year 2015 where review time was between 5 to 10 days more or less. Now I've content that is waiting for review since 20 days ago and counting.
I don't know if they are aware that if they do that with every contributor they are losing money (And so are we too) with potential sales waiting in his servers for nothing.
Are you experiencing this long review times?
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My photo or illustration is fast but now video takes few weeks. That's bad.
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I really don't care about review times. If they spend more on reviewers, guess who ends up paying for them? If it puts contributors off uploading, that's less competition for me. Some sites do faster reviews but my uploads don't appear in the search for a long time, so that doesn't help.
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It has been while but they are humans and busy humans and with a ton of uploads and them having to go through each file I can see how things can get bogged down at times, today I have a review, almost 1500 files, reviewed and maybe 50 rejections and 30 returns, very good curation.
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It has been while but they are humans and busy humans and with a ton of uploads and them having to go through each file I can see how things can get bogged down at times...
Yes they are humans, but NOT busy humans!!! They have been around 10 years and they still didn't establish the basics. They are on an eternal vacation while living of our 50%!
Sorry to repeat myself so many times. But it's worth saying it again and again, in hope they might wake up.
Although, I doubt they even visit MSG these days.
So we better complain on their own forums, I think.
Although, better be careful because of this - http://www.microstockgroup.com/canva/after-a-hiatus-they're-deleting-approved-files-again/msg434982/#msg434982 (http://www.microstockgroup.com/canva/after-a-hiatus-they're-deleting-approved-files-again/msg434982/#msg434982)
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It has been while but they are humans and busy humans and with a ton of uploads and them having to go through each file I can see how things can get bogged down at times...
Puh-leasse. They sub-contract their reviewing to India and a company which, to my mind, makes a complete hash of it. That apart, it is up to Pond5 to put in place a Service Level Agreement with their sub-contractor specifying 97% of contributions evaluated within X days.
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It has been while but they are humans and busy humans and with a ton of uploads and them having to go through each file I can see how things can get bogged down at times...
Yes they are humans, but NOT busy humans!!! They have been around 10 years and they still didn't establish the basics. They are on an eternal vacation while living of our 50%!
Sorry to repeat myself so many times. But it's worth saying it again and again, in hope they might wake up.
Although, I doubt they even visit MSG these days.
So we better complain on their own forums, I think.
Although, better be careful because of this - [url]http://www.microstockgroup.com/canva/after-a-hiatus-they're-deleting-approved-files-again/msg434982/#msg434982[/url] ([url]http://www.microstockgroup.com/canva/after-a-hiatus-they're-deleting-approved-files-again/msg434982/#msg434982[/url])
They haven't spent any of my 50% and unless you send yours back, they haven't spent any of yours either. If they can get in to the big 4 in the earnings poll here, I doubt they are on eternal vacation.
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It has been while but they are humans and busy humans and with a ton of uploads and them having to go through each file I can see how things can get bogged down at times...
Yes they are humans, but NOT busy humans!!! They have been around 10 years and they still didn't establish the basics. They are on an eternal vacation while living of our 50%!
Sorry to repeat myself so many times. But it's worth saying it again and again, in hope they might wake up.
Although, I doubt they even visit MSG these days.
So we better complain on their own forums, I think.
Although, better be careful because of this - [url]http://www.microstockgroup.com/canva/after-a-hiatus-they're-deleting-approved-files-again/msg434982/#msg434982[/url] ([url]http://www.microstockgroup.com/canva/after-a-hiatus-they're-deleting-approved-files-again/msg434982/#msg434982[/url])
They haven't spent any of my 50% and unless you send yours back, they haven't spent any of yours either. If they can get in to the big 4 in the earnings poll here, I doubt they are on eternal vacation.
Out of 100% that is OURS (like on VB) P5 keeps 50%, so yes, without us they won't be able to exist and live on our 50%.
They are on eternal vacation because reviewing time is 20+ days, as if they are never doing any work. Other indicators showing that too, but you need to do more social media digging to see that for yourself.
I doubt they will be for too long in top 4...remember my words, this is just temporary. :-\
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VB has a different model, you have to compete with their wholly owned content that they get 100% from. Why not compare Pond5 to similar sites like SS, istock, FT? Who else pays us 50% and has good sales volume? It might be a fluke that they are in the big 4 but its still something that sites like ClipCanvas and Revostock never came close to achieving. I'm definitely hitting the ignore button now, had enough of reading your drivel.
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VB has a different model, you have to compete with their wholly owned content that they get 100% from. Why not compare Pond5 to similar sites like SS, istock, FT? Who else pays us 50% and has good sales volume? It might be a fluke that they are in the big 4 but its still something that sites like ClipCanvas and Revostock never came close to achieving. I'm definitely hitting the ignore button now, had enough of reading your drivel.
I second that motion, not even sure if he is he to promote his work, talk about video or photography or just to bash P5, that's all he does and I don't know why. There are problems with all agencies just like everything else in life, nothing is quite perfect but I sure see why P5 is up there, for me P5 and VB are performing excellent right now and I don't know what all the complaining is about. Sales are trending up.
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Yeah, compliment them more and your algorithms to appear higher in search will be adjusted, for sure. :P
Have a look at the subject of this thread. We are discussing slow reviewing time. At present 20+ days. Some respect on their behalf should be shown as without contributors they are kaput !!!!!
Yes, VB rocks because of 100%! 8)
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Well, update about that post. Today I count almost a month without review, and still counting.
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27 days. Video.
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Just wrote them a message. I've done that and my video finaly get reviewed. Illustration seems to take longer time than before too. Maybe they need to hire me to review everything ::)
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Where did you contact them? I will do that too
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At the bottom of the pond5 pages, there's a link « contact us » :) Good luck !
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Just wrote them a message. I've done that and my video finaly get reviewed. Illustration seems to take longer time than before too. Maybe they need to hire me to review everything ::)
That's great!
How about they put in their manuals: "After submitting your files you have to send an email to us so we find somebody to review it for you. Otherwise you risk to be forgotten."
:o
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27 days. Video.
Same here >:(
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I just received and answer from Pond5 staff:
Thank you for contacting our support team.
The average wait for curator's review and approval is normally 4-6 business days. Due to a significantly high volume of recent submissions, review times are currently at 3-4 weeks. I can assure you our Curators are going through everything as quickly and carefully as they can, and we are striving for faster review times.
Please know, our system is fair and sorts all uploads by order, based on when artists hit the 'submit to Curator' button, as if you are waiting in line. If you have more content you'd like to submit, simply continue uploading your files to your portfolio, and we promise we'll get to them as soon as we can.
We appreciate your patience and confidence in us. You will receive a message once your files have been reviewed. If you need anything else, please don't hesitate to say.
Thanks for your understanding.
Have a great day,
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Yes, and then your files will be reviewed tomorrow ! haha let's see !
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I just received and answer from Pond5 staff:
Thank you for contacting our support team.
The average wait for curator's review and approval is normally 4-6 business days. Due to a significantly high volume of recent submissions, review times are currently at 3-4 weeks. I can assure you our Curators are going through everything as quickly and carefully as they can, and we are striving for faster review times.
Please know, our system is fair and sorts all uploads by order, based on when artists hit the 'submit to Curator' button, as if you are waiting in line. If you have more content you'd like to submit, simply continue uploading your files to your portfolio, and we promise we'll get to them as soon as we can.
We appreciate your patience and confidence in us. You will receive a message once your files have been reviewed. If you need anything else, please don't hesitate to say.
Thanks for your understanding.
Have a great day,
ha ....Template reply...got this same one before. ;)
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I just received and answer from Pond5 staff:
...The average wait for curator's review and approval is normally 4-6 business days. ...
It has never been 4-6 business days.. As far as I remember in the past 3 years..
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One got to wonder what's happened to 61 Million they have received more than a year ago? :-X :-X :-X
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now it's 2 week and + for illustrations ! :-\
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now it's 2 week and + for illustrations ! :-\
P5 said:
"Due to a significantly high volume of recent submissions, review times are currently at 3-4 weeks."
8)
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27 days. Video.
Still waiting. Now 35 days which means 5 weeks.😟
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27 days. Video.
Still waiting. Now 35 days which means 5 weeks.😟
Maybe it's time to ask their Investors for help:
http://www.accel.com/contact/ (http://www.accel.com/contact/)
http://www.stripesgroup.com/contact (http://www.stripesgroup.com/contact)
[email protected]
8)
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More than 5 weeks here abd counting. I ve stoped uploading until they go back to work.
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It has been while but they are humans and busy humans and with a ton of uploads and them having to go through each file I can see how things can get bogged down at times...
Puh-leasse. They sub-contract their reviewing to India and a company which, to my mind, makes a complete hash of it. That apart, it is up to Pond5 to put in place a Service Level Agreement with their sub-contractor specifying 97% of contributions evaluated within X days.
Please elaborate on the outsourcing, I can't tell if this is a stab in the dark or based on fact. If this is true then great, I'll just resubmit my rejected files (which sell elsewhere, btw)...
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It has been while but they are humans and busy humans and with a ton of uploads and them having to go through each file I can see how things can get bogged down at times...
Puh-leasse. They sub-contract their reviewing to India and a company which, to my mind, makes a complete hash of it. That apart, it is up to Pond5 to put in place a Service Level Agreement with their sub-contractor specifying 97% of contributions evaluated within X days.
Please elaborate on the outsourcing, I can't tell if this is a stab in the dark or based on fact. If this is true then great, I'll just resubmit my rejected files (which sell elsewhere, btw)...
They use an Indian company called V2 for much of the outsourcing http://www.v2solutions.com/ (http://www.v2solutions.com/) (yes, I know they have a Silicon Valley address but that's not where their cheap labour is). You will see this if you follow the link in the curator response (it's not exclusive, they use other reviewers also). Nothing wrong in outsourcing to India if they have (a) reasonable SLAs in place for turnaround (b) an adequately trained workforce able to make consistent judgements on the assets they review and (c) a management structure able to ensure this is the case and make changes when necessary.
They have none of the above and their response when questioned, 'our curators have the final say' was the last straw for me: I just stopped uploading. No hissy fit required, plenty other agencies. Stills weren't selling anyway - one sale in the last three months.
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Yikes over 5 weeks? Glad I found this thread, i've been waiting for about 10 days and thought I was being hard done by.
Turns out I've got a MUCH longer wait ahead of me...
Pond5 were so quick at reviews 12months ago - whats happened...
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Got reviewed finally. Fyi...
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It has been while but they are humans and busy humans and with a ton of uploads and them having to go through each file I can see how things can get bogged down at times...
Puh-leasse. They sub-contract their reviewing to India and a company which, to my mind, makes a complete hash of it. That apart, it is up to Pond5 to put in place a Service Level Agreement with their sub-contractor specifying 97% of contributions evaluated within X days.
Please elaborate on the outsourcing, I can't tell if this is a stab in the dark or based on fact. If this is true then great, I'll just resubmit my rejected files (which sell elsewhere, btw)...
They use an Indian company called V2 for much of the outsourcing [url]http://www.v2solutions.com/[/url] ([url]http://www.v2solutions.com/[/url]) (yes, I know they have a Silicon Valley address but that's not where their cheap labour is). You will see this if you follow the link in the curator response (it's not exclusive, they use other reviewers also). Nothing wrong in outsourcing to India if they have (a) reasonable SLAs in place for turnaround (b) an adequately trained workforce able to make consistent judgements on the assets they review and (c) a management structure able to ensure this is the case and make changes when necessary.
They have none of the above and their response when questioned, 'our curators have the final say' was the last straw for me: I just stopped uploading. No hissy fit required, plenty other agencies. Stills weren't selling anyway - one sale in the last three months.
Cool, thanks for the info. I don't care where they review from or who does it (provided they know what they are doing :) I got a couple of footage rejects not long ago which I think were nonsense. I'll just sit on them a while then upload them again with different titles... Sneaky.
<<<(Dissappears in a puff of smoke)>>>
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Yikes over 5 weeks? Glad I found this thread, i've been waiting for about 10 days and thought I was being hard done by.
Turns out I've got a MUCH longer wait ahead of me...
Pond5 were so quick at reviews 12months ago - whats happened...
I presume they are getting a lot more uploads than a year ago. Then there's 4k, the files are much bigger, so it must take them longer to review.
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Yikes over 5 weeks? Glad I found this thread, i've been waiting for about 10 days and thought I was being hard done by.
Turns out I've got a MUCH longer wait ahead of me...
Pond5 were so quick at reviews 12months ago - whats happened...
I presume a they are getting a lot more uploads than a year ago. Then there's 4k, the files are much bigger, so it must take them longer to review.
Yeah perhaps you are correct, Sharpshot. Footage does seem to be gaining momentum now. I've also been waiting ages at 123RF, and Shutterstock were about 8 or 10 days for review too.
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17/11 on P5 FaceBook page
Tyler TB: I have clips that have been waiting review for over a month now, any word on when they will be reviewed?
Pond5: Hi guys! Please contact [email protected]. I'll let them know to look out for your messages.
Timo Hensen: Hmm the mail comes back.. Saying the email adres does not exist.
:o :o :o
(attachment)
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I have a strange feeling that our beloved microstock business every day is becoming a greater joke.
But, still is nice to receive $ $ $ $ every month :)
Just, keep calm.
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In the P5 forums Admin have stated that the delays will be in the 3-4 week range and to expect the delays to last into January.
I noticed SS issued a statement as well and review times are a bit longer.
Maybe everyone is following my lead all of a sudden and uploading 24/7? :)
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Update. About more than 5 weeks waiting for footage review. Still waiting.
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Hopefully everything is ok with Pond5 and it will not be a Revostock 2.0...
Footage is waiting for 30 days now...
Regards,
Martin
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They are paying out, so nothing like Revostock. I don't see long review times as a problem, many sites have had times when they have too much new content for their reviewers to cope with. I get more concerned when sites aren't getting any new content.
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Hi,
Are review time at Pond5 getting longer and longer? I remember at the beginning of the year 2015 where review time was between 5 to 10 days more or less. Now I've content that is waiting for review since 20 days ago and counting.
I don't know if they are aware that if they do that with every contributor they are losing money (And so are we too) with potential sales waiting in his servers for nothing.
Are you experiencing this long review times?
same for me -- but to "long review times" you may want to add "unreasonable rejection reasons" for there are a few girls on Pond5 who obviously have their own ports in mind and are rejecting EVERYTHING on ridiculous grounds (like out of focus and stuff) where pictures that have been accepted to basically ALL other agencies are concerned.
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27 days. Video.
Still waiting. Now 35 days which means 5 weeks.😟
inacceptable -- there are schedules to keep, and if you are playing to these you can simply forget about it with an agency working like Pond5 now!
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27 days. Video.
Still waiting. Now 35 days which means 5 weeks.😟
inacceptable -- there are schedules to keep, and if you are playing to these you can simply forget about it with an agency working like Pond5 now!
Working? Nobody works there. They are all on eternal vacation living on our 50% and Investors $$$, as I said long ago.
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Video. 65 days, still waiting... Hm, they don't even have much to work with
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Meet curators, if that can help ::)
http://link.pond5.com/view/5618139a3b35d0d7438b62713df2a.712e/6dcdd09c (http://link.pond5.com/view/5618139a3b35d0d7438b62713df2a.712e/6dcdd09c)
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Meet curators, if that can help ::)
[url]http://link.pond5.com/view/5618139a3b35d0d7438b62713df2a.712e/6dcdd09c[/url] ([url]http://link.pond5.com/view/5618139a3b35d0d7438b62713df2a.712e/6dcdd09c[/url])
Seemingly they are not employees of a curator company (!) in a distant country somewhere in Asia..😐
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All mine have been reviewed now.
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All mine have been reviewed now.
YAY... how long?
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6 weeks 50 clips waiting
Sent from my iPhone using Tapatalk
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Amongst other files, I uploaded my clips Santa Claus relaxed at beach on 7 October 2015. I didn't expect them to be still pending on Christmas Day. Well, there is always gonna be another Christmas... 8) But for the future I try to upload my Xmas-files around Easter, Easter Bunnies on Halloween, Valentine Day on Independence Day...
Have a Merry Christmas everyone!
Rob
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Amongst other files, I uploaded my clips Santa Claus relaxed at beach on 7 October 2015. I didn't expect them to be still pending on Christmas Day. Well, there is always gonna be another Christmas... 8) But for the future I try to upload my Xmas-files around Easter, Easter Bunnies on Halloween, Valentine Day on Independence Day...
Have a Merry Christmas everyone!
Rob
OR another agency to upload! :)
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Unfortunately there are not many alternatives around when it comes to decent clip sales, actually only one. And again, for me Shutterstock is far ahead of the rest. Easy upload, reasonable review times and better sales than Pond5. I still hang on to P5, because customers there seem to look for different content.
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"Due to upload volume, artists are experiencing unusually long wait times for content approval. Currently our average wait time is three weeks. We are working on shortening this wait time and we appreciate your patience."
If the AVERAGE is 3 weeks it makes me wonder what is their max...
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5 weeks and counting...
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"Due to upload volume, artists are experiencing unusually long wait times for content approval. Currently our average wait time is three weeks. We are working on shortening this wait time and we appreciate your patience."
If the AVERAGE is 3 weeks it makes me wonder what is their max...
Probably the waiting time for images, sounds are shorter and this makes the average around 3 weeks. My video clips have been waiting for 5 weeks. I have an idea like leaving some clips unedited for the queue, maybe 1 clip per week. I will try this.
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7 weeks waiting already 110 clips waiting
Inviato dal mio iPhone utilizzando Tapatalk
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100 clips since early December....nothing just the sound of tumbleweeds across the big empty space of their fancy NYC new offices while they juggle Sr Management. This can't be good.
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I am (probably) the record holder; mid November! It seems they are busy because of the upcoming "subscription" thing.
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Me thinks Pond5 has gotten too popular. >:( I've been trying to upload clips via Filezilla and the system crashes mid-way...loading, redialing, uploading over and over again. Time to take a back seat and let the dust settle. Hopefully P5 will have things running again sometime soon. I'll dip my toe in the water when the "wait time" has been reduced from a posted "Two Months" to 3 weeks.
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I am (probably) the record holder; mid November! It seems they are busy because of the upcoming "subscription" thing.
What a great strategy in place...let's work on something completely new and put all previous problems under the carpet for later discussion!
:o
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Took me two months to get a review on a batch. Today they rejected one batch of 17. The entire batch.
Reason: noise I can tell you that maybe one or two of these images had noise and I am no noob photographer either. There were at least a half dozen that were primetime images with no noise, sharp and great composition. Looks like they are so behind they are slicing through with large cuts.
The only reason it fried my butt was because it was just a lady probably in a hurry and just ripped right through them just to get onto the next batch because they are so far behind.
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Just had 72 images approved - the oldest were uploaded Mid-November - newest yesterday
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Took me two months to get a review on a batch. Today they rejected one batch of 17. The entire batch.
Reason: noise I can tell you that maybe one or two of these images had noise and I am no noob photographer either. There were at least a half dozen that were primetime images with no noise, sharp and great composition. Looks like they are so behind they are slicing through with large cuts.
The only reason it fried my butt was because it was just a lady probably in a hurry and just ripped right through them just to get onto the next batch because they are so far behind.
:-X
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Recently had a batch of ** 79 ** video clips rejected from P5 after waiting a very long time. The remaining 2 were returned for reprocessing and a model release, something which was also unusual since I've submitted similar editorial before to P5 without releases.
Never had anything like it before. Before this, occasionally 1 or 2 from a batch of 10 or 15. Many of the same clips were accepted on SS, Fotolia etc. So I agree Pond5 must be tossing buckets of videos out the window to get through their backlog, either that or its the most arcane and unusual 'secret method' I've ever encountered.
Blanket sweep rejection, the likes of which I'd never seen; the reviewer was an Indian animation student, as discovered through a Linkedin search on the reviewers name.
Reasons given were 'camera panning too quickly' - which would be understandable, except that I was using a DOLLY.
(*and it was a slow dolly)
As someone else mentioned, I'm stepping away from Pond5 and letting dust settle and the entire P5 entity reconstruct itself before investing more time (on spec), lest many hours get burnt on submitting for naught.
Well, may submit stills or Audio, but no more video for now.
Something big and strange is happening over there, too bad, I really liked Pond5 - hope they come back to the way they were.
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Totally unacceptable, they should limit new submissions until the queue is under control. Get in contact with support and ask for the batch to be reviewed again, better than having to upload again.
Shutterstock were doing something similar a few years ago and it really put me off uploading video. They should understand that uploading huge files is a PITA and that reviewing properly is more important than it is with stills.
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Instead of fixing long review times, P5 video development manager is having shameless self promotion of his new film.
How absolutely tasteless!
https://www.facebook.com/pond5/posts/10153927417039777 (https://www.facebook.com/pond5/posts/10153927417039777)
https://twitter.com/pond5/status/695681089155813376 (https://twitter.com/pond5/status/695681089155813376)
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I just started uploading again after a one-year hiatus. When I went to P5 I saw the note about review times taking two months and decided to not bother. Hope they get their act together soon but it seems their efforts are now concentrated elsewhere than bothering with contributor relations. Too bad. Glad SS is still in business and they sell more than P5 anyway.
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I just started uploading again after a one-year hiatus. When I went to P5 I saw the note about review times taking two months and decided to not bother. Hope they get their act together soon but it seems their efforts are now concentrated elsewhere than bothering with contributor relations. Too bad. Glad SS is still in business and they sell more than P5 anyway.
I am concerned about the WHYS of this delay. There is usually cause and effect when something like this happens and my gut tells me there is some other strategic factor yet to be announced that will affect videos. I can see a spike in volume because people are moving to video but not by this scale. I used to get videos reviewed within two weeks, so they would have had to quadruple their video uploads assuming all other factors are the same (number of inspectors, inspection criteria, etc). I have about 100 videos waiting for inspection. My last batch of 40 had one rejected, 39 accepted. For now I will keep uploading and just be patient as my sales at P5 help retain my monthly income. Filling the pipeline for ouster months is my new thought process with P5. I'm not going to let long review times stop me from uploading until such a time they drop a "bad news bomb"on us.
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They let my files in after 2 and a half months. %90 accepted, which is understandable. Just fyi...
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They could easily just tell us that they are getting quadruple or more of their normal volume of uploads. Its possible that thousands of photographers have suddenly decided to try video and Pond5 is doing so well in the poll here, its the obvious place to upload first.
Other possibilities, maybe they are cutting back on the expenses of reviewers, to make their books look good for some reason. Or they might be re-reviewing all previously uploaded clips to remove the lower quality ones but I think we would of heard about that by now.
Whatever is going on, I think they should let us know a bit more, a sites reputation is hard to build and very quickly goes when we are kept in the dark about something.
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They could easily just tell us that they are getting quadruple or more of their normal volume of uploads. Its possible that thousands of photographers have suddenly decided to try video and Pond5 is doing so well in the poll here, its the obvious place to upload first.
Other possibilities, maybe they are cutting back on the expenses of reviewers, to make their books look good for some reason. Or they might be re-reviewing all previously uploaded clips to remove the lower quality ones but I think we would of heard about that by now.
Whatever is going on, I think they should let us know a bit more, a sites reputation is hard to build and very quickly goes when we are kept in the dark about something.
True...but they are too busy promoting their own films via company social media. :o
I found all this rather I N C R E D I B L E !!!
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Pond5 has always had long review times (1 month or so). At least as long as I've been submitting there. It was always worth the wait because they were one of the few sites where footage actually sold.
But, it has become ridiculous. Two months plus is bordering on obscene.
They had better get things in order or they are going to lose contributors. Who knows, maybe that is the plan.
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I've been uploading there the last week after a break of a year. Half of them are already reviewed and online despite being told that it would take 2 months. Makes me wonder if they are reviewing them out of order.
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I have valentine images I put up a month ago, still sitting there. I sent them an email that I'm holding off until they get things in order.
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I've been uploading there the last week after a break of a year. Half of them are already reviewed and online despite being told that it would take 2 months. Makes me wonder if they are reviewing them out of order.
I deleted all my uploads after 2 months of wait. Now knowing the fact that review orders not being followed makes me stay away permanently.
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The delays are most likely due to curators' time being used up working on the new subscription program collection. Once that's implemented I wouldn't be surprised to see the review time decrease significantly.
Making money from stock footage requires a heavy investment of time and work - those giving up and throwing in the towel due to a 2 month wait are probably better off doing something else.
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Making money from stock footage requires a heavy investment of time and work - those giving up and * in the towel due to a 2 month wait are probably better off doing something else.
By the time the 2+ months gap gets reduced to 2 weeks, the rejection rates will be higher. Already faced enough of unreasonable rejections and being little bit concious about worthiness of upload.
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The delays are most likely due to curators' time being used up working on the new subscription program collection. Once that's implemented I wouldn't be surprised to see the review time decrease significantly.
Making money from stock footage requires a heavy investment of time and work - those giving up and throwing in the towel due to a 2 month wait are probably better off doing something else.
If only "artist friendly company" warned us prior to uploading that waiting time is over 2 months, I would happily applaud what you just wrote here.
BUT they didn't and they didn't even bother to explain why, not to mention to apologize for it publicly. It's been more than 3 months and this ordeal is still on.
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I've been waiting for over a month for them to approve my ID. They won't sell anything of mine until then. Very frustrating.
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If only "artist friendly company" warned us prior to uploading that waiting time is over 2 months, I would happily applaud what you just wrote here.
BUT they didn't and they didn't even bother to explain why, not to mention to apologize for it publicly. It's been more than 3 months and this ordeal is still on.
I was warned when I uploaded. This is what it said
'Due to upload volume, artists are experiencing unusually long wait times for content approval. Currently our average wait time is over 2 months. We are working on shortening this wait time and we appreciate your patience.'
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If only "artist friendly company" warned us prior to uploading that waiting time is over 2 months, I would happily applaud what you just wrote here.
BUT they didn't and they didn't even bother to explain why, not to mention to apologize for it publicly. It's been more than 3 months and this ordeal is still on.
I was warned when I uploaded. This is what it said
'Due to upload volume, artists are experiencing unusually long wait times for content approval. Currently our average wait time is over 2 months. We are working on shortening this wait time and we appreciate your patience.'
Too late... you already uploaded, wasted your time and therefore were tricked in to over 2 months waiting.
Why not saying this prior to uploading? Would you still upload? :-\
::) No comment on "over a month for them to approve my ID - rimglow"
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If only "artist friendly company" warned us prior to uploading that waiting time is over 2 months, I would happily applaud what you just wrote here.
BUT they didn't and they didn't even bother to explain why, not to mention to apologize for it publicly. It's been more than 3 months and this ordeal is still on.
I was warned when I uploaded. This is what it said
'Due to upload volume, artists are experiencing unusually long wait times for content approval. Currently our average wait time is over 2 months. We are working on shortening this wait time and we appreciate your patience.'
Too late... you already uploaded, wasted your time and therefore were tricked in to over 2 months waiting.
Why not saying this prior to uploading? Would you still upload? :-\
::) No comment on "over a month for them to approve my ID - rimglow"
They must have rectified as I got it prior to uploading and am still getting it if I go to upload more.
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KnowYourOnions never lets the facts get in the way of having a dig at Pond5 :) They probably deserve some of it lately but it does get a bit tiresome when every post is about the same few things. Lets save some of the negative posts for when they cut our commission, seems to happen whenever a site hits the top tier here.
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KnowYourOnions never lets the facts get in the way of having a dig at Pond5 :) They probably deserve some of it lately but it does get a bit tiresome when every post is about the same few things. Lets save some of the negative posts for when they cut our commission, seems to happen whenever a site hits the top tier here.
You are right....the worst might yet to come. We better save the ammunition for it. 8)
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They just updated their site to say the wait time is down to three weeks. Let's see if that holds true.
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They just updated their site to say the wait time is down to three weeks. Let's see if that holds true.
It's still over 2 months on my upload page
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They just updated their site to say the wait time is down to three weeks. Let's see if that holds true.
It's still over 2 months on my upload page
Same for me :-\
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Looks like they have mixed warnings. One page says two months and the upload page says three weeks.
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I noticed the same thing - it was two months on the main page but three weeks on the upload page. It sounds like two months is closer to the mark these days.
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For vector it's faster, around 2-3 week ! I have photo pending for more than a month ... I guess video is 2 month ! Why don't they hire us to review pending files ? haha
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My upload page still says two months.
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My upload page still says two months.
If you just click on 'uploads' it says 2 months but if you then click on 'upload new files' it says 3 weeks.
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For vector it's faster, around 2-3 week ! I have photo pending for more than a month ... I guess video is 2 month ! Why don't they hire us to review pending files ? haha
Great idea! :-)
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Submitted some Christmas footage late Oct, finally accepted yesterday, ready for the next Christmas :)
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Submitted some Christmas footage late Oct, finally accepted yesterday, ready for the next Christmas :)
Great timing...Happy Valentines! ;)
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Plus its seems that the review at P5 is even harsher than reviews at SS and fotolia
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P5 was One of the progressive sites around. and I personally Had a LOT of faith in them. Yesterday. A sign that said 2 Months. Thats a deal breaker.
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I've been waiting for over a month for them to approve my ID. They won't sell anything of mine until then. Very frustrating.
Try opening a support ticket. I waited over a month as well and when I contacted support they replied and approved my id on the same day.
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Revirw times no big deal for me. Pond 5 is one of the better sites.
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I've been waiting for over a month for them to approve my ID. They won't sell anything of mine until then. Very frustrating.
Try opening a support ticket. I waited over a month as well and when I contacted support they replied and approved my id on the same day.
So, to get your ID ONLY approved you wait over a month + you got to wake them up with a support ticket! :o
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Revirw times no big deal for me. Pond 5 is one of the better sites.
Unless you have dated editorial footage. a week is No Big deal. 2 months?? really. Im here to sell Now.
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Likewise, review times don't bother me - Pond5 isn't the place to sell dated editorial footage and besides it usually takes at least 6 months for new footage to start selling, more often longer.
Good to see Pond5 now firmly in the Top Tier - Big 4 in the poll results. Plenty of people making good money there and all these folks bailing because they can't wait, well that's good for the rest of us in the long run :D
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Likewise, review times don't bother me - Pond5 isn't the place to sell dated editorial footage and besides it usually takes at least 6 months for new footage to start selling, more often longer.
Good to see Pond5 now firmly in the Top Tier - Big 4 in the poll results. Plenty of people making good money there and all these folks bailing because they can't wait, well that's good for the rest of us in the long run :D
Says James Reynolds, Pond5 promoter who happen to get a nice promos every now and then via P5.
https://www.youtube.com/watch?v=3UWaoAB_gDU (https://www.youtube.com/watch?v=3UWaoAB_gDU)
https://twitter.com/pond5/status/693484078020972544 (https://twitter.com/pond5/status/693484078020972544)
https://www.facebook.com/pond5/posts/10153912253614777 (https://www.facebook.com/pond5/posts/10153912253614777)
Nobody who wish well to the company should say that long reviews of clips and ID checks are OK.
p.s. Great footage, btw!
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Likewise, review times don't bother me - Pond5 isn't the place to sell dated editorial footage and besides it usually takes at least 6 months for new footage to start selling, more often longer.
Good to see Pond5 now firmly in the Top Tier - Big 4 in the poll results. Plenty of people making good money there and all these folks bailing because they can't wait, well that's good for the rest of us in the long run :D
Says James Reynolds, Pond5 promoter who happen to get a nice promos every now and then via P5.
https://www.youtube.com/watch?v=3UWaoAB_gDU (https://www.youtube.com/watch?v=3UWaoAB_gDU)
https://twitter.com/pond5/status/693484078020972544 (https://twitter.com/pond5/status/693484078020972544)
https://www.facebook.com/pond5/posts/10153912253614777 (https://www.facebook.com/pond5/posts/10153912253614777)
Nobody who wish well to the company should say that long reviews of clips and ID checks are OK.
p.s. Great footage, btw!
Maybe I should clarify, by review times I mean footage review times. I can't speak for the ID situation since I'm not affected but I sympathise with those whose portfolios have been suspended etc.
I'm not a "Pond5 promoter" since the bulk of my income is derived from direct sales and I'd much rather people licensed directly from me - but even if I was my point still stands. Stock is a long haul game and decent clips can and will make money for many years so I don't understand the big hurrah over the long queue right now. Heck, this week I sold a clip I shot almost 10 years ago.
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Likewise, review times don't bother me - Pond5 isn't the place to sell dated editorial footage and besides it usually takes at least 6 months for new footage to start selling, more often longer.
Good to see Pond5 now firmly in the Top Tier - Big 4 in the poll results. Plenty of people making good money there and all these folks bailing because they can't wait, well that's good for the rest of us in the long run :D
Says James Reynolds, Pond5 promoter who happen to get a nice promos every now and then via P5.
https://www.youtube.com/watch?v=3UWaoAB_gDU (https://www.youtube.com/watch?v=3UWaoAB_gDU)
https://twitter.com/pond5/status/693484078020972544 (https://twitter.com/pond5/status/693484078020972544)
https://www.facebook.com/pond5/posts/10153912253614777 (https://www.facebook.com/pond5/posts/10153912253614777)
Nobody who wish well to the company should say that long reviews of clips and ID checks are OK.
p.s. Great footage, btw!
Maybe I should clarify, by review times I mean footage review times. I can't speak for the ID situation since I'm not affected but I sympathise with those whose portfolios have been suspended etc.
I'm not a "Pond5 promoter" since the bulk of my income is derived from direct sales and I'd much rather people licensed directly from me - but even if I was my point still stands. Stock is a long haul game and decent clips can and will make money for many years so I don't understand the big hurrah over the long queue right now. Heck, this week I sold a clip I shot almost 10 years ago.
Ok, if you don't promote P5, then P5 promotes you, so therefore you get some benefits out of it all and therefore your opinion on P5 affairs is rather biased.
You should really show more empathy for the rest of the gang here, imho. You even cheered the current situation that is bringing less competition out there=more money for you, which I found rather obnoxious.
How about calling your promoters up and asking them what's going on and then come back to tell us all? You obviously know people inside?
Just saying....
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Just over 2.5 months my last batch. The only good thing is that they review everything you have in the queue at once... so although I had some clips that had been in the queue for 2.5 months, I also had stuff in the queue that had only been there for a few days. Would prefer a consistent one or two weeks though.
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The only good thing is that they review everything you have in the queue at once...
Unfortunatelly they have different queues for footage and images. I had my photo queue reviewed today, but my videos are still waiting... :(
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Yeah, good point.
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While you still waiting to get approved, maybe you should apply to help them out?
https://www.pond5.com/careers (https://www.pond5.com/careers)
But wait, there is no need for content reviewers! >:(
Who cares ... P5 mission is to connect artists and media makers around the globe. P5 provide inspiration, ideas and access to endless creative possibilities. 8)