MicrostockGroup

Agency Based Discussion => Pond5 => Topic started by: unnonimus on January 29, 2019, 12:02

Title: uploads not showing up
Post by: unnonimus on January 29, 2019, 12:02

lately 15% to 50% of my uploads are not showing up.

when I upload I keep a record of the file size on the remote ftp server and I record whether it is successful or fails. my records show the files are being received in full by pond5's ftp servers. but they never appear on the site

probably a problem with disk space on a temp drive

Title: Re: uploads not showing up
Post by: Ink on January 29, 2019, 12:53

Im having the same issue. FTP says all uploaded but Pond5 is always missing some images from a batch

Title: Re: uploads not showing up
Post by: RAW on January 29, 2019, 14:55

Same problem.

I emailed their tech support. They asked for a copy of the file that went missing. I sent it to them. Didn't hear back.

Title: Re: uploads not showing up
Post by: ForrestBrown on January 31, 2019, 13:22

I've been having the same problem. Probably about 20% of my uploads don't show up. I just re-upload those and they usually work the second time.