Agency Based Discussion > Pond5

Why is it so painful to upload to Pond5?

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kenwood:
Recenly started uploading to pond5 and could not find a reliable way to do so.  Tried to upload about 30 files on the web, it fails after 10-15 files were sent.  I see this problem every time.  With filezilla, after successful transfer of the first few it will keep reuploading the same file over and over.  Provided observation to pond5 support they blame it on me, even though I had no issue uploading to other stock sites using web or ftp.  The problem is obvious and I have a suspicion on whats wrong.  For example, the repeating FTP upload problem was documented as a potential server setting issue as described https://forum.filezilla-project.org/viewtopic.php?t=34376.  Only took 2 min of googling but pond5 support never bother investigating further and just blame it on the end user. 

PCDMedia:

--- Quote from: indust on July 01, 2019, 00:33 ---I'm having issues all the time with FTP uploading. I'm using Filezilla client, every setting is fine, and my files are keep being uploaded over and over again. It's stuck in an infinite loop. I don't want to upload all my materials one by one, but I'm constantly having issues with batch uploading. I sent a message to the support too, but I haven't got any helpful reply.

Any suggestions?

--- End quote ---

I had same problem with FileZilla.   Started using WinSCP for FTP'ing to P5.   

No more problem.

dragonblade:

--- Quote from: wds on June 29, 2020, 08:31 ---You can drag and drop  to POND5 upload page multiple files simultaneously. No slower really than FTP.

--- End quote ---

Ive tried that in the past and found it very problematic. Ive found that stock agency upload pages are usually fine for submitting photo files. But generally unreliable and buggy when submitting video files.

ribtoks:

--- Quote from: dragonblade on July 29, 2023, 00:08 ---
--- Quote from: wds on June 29, 2020, 08:31 ---You can drag and drop  to POND5 upload page multiple files simultaneously. No slower really than FTP.

--- End quote ---

Ive tried that in the past and found it very problematic. Ive found that stock agency upload pages are usually fine for submitting photo files. But generally unreliable and buggy when submitting video files.

--- End quote ---

(spoiler - it's a small self-promotion) If you upload via Xpiks Cloud, we retry FTP upload until it succeeds on our side. So you only upload once to our (hopefully) reliable storage, and then we deal with Pond5.

cobalt:
I have no problems uploading to pond5, one of the easiest systems with batch processing tools.

However, I rarely submit more than 20 clips at once.

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