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Author Topic: Why is it so painful to upload to Pond5?  (Read 1418 times)

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« on: July 01, 2019, 00:33 »
0
I'm having issues all the time with FTP uploading. I'm using Filezilla client, every setting is fine, and my files are keep being uploaded over and over again. It's stuck in an infinite loop. I don't want to upload all my materials one by one, but I'm constantly having issues with batch uploading. I sent a message to the support too, but I haven't got any helpful reply.

Any suggestions?


« Reply #1 on: July 01, 2019, 04:16 »
0
I can't really help much other than to say you are not alone, I have the same issues uploading video clips to Pond5 using FTP using Filezilla. This has been happening for a year or more.

I upload video to Shutterstock and Adobe using the same files and settings with no difficulty.

I don't upload large batches of clips, so I get round it by either:

1.  Supervising the FTP upload and manually stopping the re-upload of a file immediately after it has been correctly uploaded for the first time.
2.  Using the Web page upload, which is usually successful first time.

Occasionally a 'duplicate file' error is generated by the Pond5 system. In this case I rename the file to make it unique (usually be adding '_A' to the file name. This is sufficient to fool the Pond5 server into thinking it is an entirely different file.

I've never bothered chasing up Pond5 support as I only deal in small quantities and I can easily work round the issues. I can imagine it is a real pain for people uploading large numbers of clips.

« Reply #2 on: July 01, 2019, 04:59 »
0
ooops... wrong answer. sorry!

:)
« Last Edit: July 01, 2019, 05:05 by georgep7 »

gillian vann

  • *Gillian*
« Reply #3 on: July 02, 2019, 20:41 »
+1
?? i just drag and drop. no ftp at all. easy.
although the rest of the process is a bit painful, sure.

« Reply #4 on: July 12, 2019, 19:48 »
+1
I bailed Out of P5 3 years ago deleted everything . Just started again. uplosded 12,880 Files. Very smooth. hope the rest Gets as easy.

« Reply #5 on: July 12, 2019, 20:58 »
+1
I bailed Out of P5 3 years ago deleted everything . Just started again. uplosded 12,880 Files. Very smooth. hope the rest Gets as easy.

Why did you quit P5 three years ago?

« Reply #6 on: July 12, 2019, 22:39 »
0
I routinely upload to P5 from my Mac via Fetch, both stills and videos. Never had any problem with it.

« Reply #7 on: July 13, 2019, 04:32 »
0
I use Transmit on Mac for everything, I never had a problem with Pond5

wds

« Reply #8 on: July 13, 2019, 10:38 »
+1
I bailed Out of P5 3 years ago deleted everything . Just started again. uplosded 12,880 Files. Very smooth. hope the rest Gets as easy.

Wow, how long did it take to upload 12,880 files?!

« Reply #9 on: July 13, 2019, 17:41 »
0
I bailed Out of P5 3 years ago deleted everything . Just started again. uplosded 12,880 Files. Very smooth. hope the rest Gets as easy.

Wow, how long did it take to upload 12,880 files?!

I wondered that too but was too polite to ask.   ;D

Also wondered how long it then took to process each and every one of those files once they landed on the site. I find P5 relatively simple in that regard, but still  almost 13,000 files to process at once?  :o
« Last Edit: July 13, 2019, 22:39 by marthamarks »

« Reply #10 on: July 14, 2019, 14:56 »
0
I too routinely upload videos to Pond5, via FileZilla FTP, as many as 6-8 video files at once - never had any problems , reviewed usually within 5 business days


 

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