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Other ways of making money => Print on Demand Forum => Topic started by: Ukko on April 16, 2021, 15:46

Title: Fine Art America - cancel premium membership
Post by: Ukko on April 16, 2021, 15:46
How can I cancel my subscription so it doesn't renew after a year? When I paid my first annual subscription it said in the terms and conditions that you can cancel your yearly membership fee at any time, but now I can't find where to do that. Do I have to close my credit card because of this? I hate these kinds of fees, which are secretly renewed after a year.
Title: Re: Fine Art America - cancel premium membership
Post by: alexandersr on April 16, 2021, 16:15
How can I cancel my subscription so it doesn't renew after a year? When I paid my first annual subscription it said in the terms and conditions that you can cancel your yearly membership fee at any time, but now I can't find where to do that. Do I have to close my credit card because of this? I hate these kinds of fees, which are secretly renewed after a year.
What do you get when you are premium membership? I ask you, because i don't have it. It is worth?
Title: Re: Fine Art America - cancel premium membership
Post by: Ukko on April 16, 2021, 16:42
How can I cancel my subscription so it doesn't renew after a year? When I paid my first annual subscription it said in the terms and conditions that you can cancel your yearly membership fee at any time, but now I can't find where to do that. Do I have to close my credit card because of this? I hate these kinds of fees, which are secretly renewed after a year.
What do you get when you are premium membership? I ask you, because i don't have it. It is worth?

Hi Alexander,

I just opened my account today, so I can't say whether it's worth it to pay for a membership. But at least I can upload more than 25 photos to my portfolio.  :)
Title: Re: Fine Art America - cancel premium membership
Post by: ShadySue on April 16, 2021, 17:01
Ha, it's not one of the 67 FAQs!

I did find, "You may close Your account at any time by logging in and clicking on the icon that says "Close Account" . After clicking that link, Fine Art America will immediately close Your account and remove Your profile page and uploaded images from the Website.", so you'd need to check the renewal date and set a reminder for yourself. Or contact your bank directly?
I also hate these things.
I had that sort of deal with a non-stock-related company, but to be fair with them it was very clear what I had to do, and my sub will run til renewal date then be cancelled. FAA is deliberately making it difficult for people to leave Premium.

Hope you find it's worth it, then you won't want to cancel.
Title: Re: Fine Art America - cancel premium membership
Post by: alexandersr on April 16, 2021, 17:36
How can I cancel my subscription so it doesn't renew after a year? When I paid my first annual subscription it said in the terms and conditions that you can cancel your yearly membership fee at any time, but now I can't find where to do that. Do I have to close my credit card because of this? I hate these kinds of fees, which are secretly renewed after a year.
What do you get when you are premium membership? I ask you, because i don't have it. It is worth?

Hi Alexander,

I just opened my account today, so I can't say whether it's worth it to pay for a membership. But at least I can upload more than 25 photos to my portfolio.  :)
Ok, thanks! :) I have an account there, but not premium, i have had two sell, i'm registered in Fine Art America on November 2020. Some people here suggest to me that website, i appreciate that.
Title: Re: Fine Art America - cancel premium membership
Post by: Bauman on April 17, 2021, 07:55
See these profiles  ???

https://fineartamerica.com/profiles/rose-bergquist (https://fineartamerica.com/profiles/rose-bergquist)

https://fineartamerica.com/profiles/emily-ensley (https://fineartamerica.com/profiles/emily-ensley)

https://fineartamerica.com/profiles/eliza-nicholas (https://fineartamerica.com/profiles/eliza-nicholas)


And the same photo:

https://fineartamerica.com/featured/manarola-emily-ensley.html (https://fineartamerica.com/featured/manarola-emily-ensley.html)

https://fineartamerica.com/featured/manarola-rose-bergquist.html (https://fineartamerica.com/featured/manarola-rose-bergquist.html)

https://fineartamerica.com/featured/manarola-eliza-nicholas.html (https://fineartamerica.com/featured/manarola-eliza-nicholas.html)

...

But the original photography was this one by Dominic Kamp: https://www.dominickamp.de/?portfolio=manarola-night (https://www.dominickamp.de/?portfolio=manarola-night)

It seems to me that there is no copyright control of the images ...

> 5000 images and tons of copyright infringement ...  :o



Title: Re: Fine Art America - cancel premium membership
Post by: fotoroad on April 17, 2021, 08:29
I just close my account here tjis week, did not work for me
Title: Re: Fine Art America - cancel premium membership
Post by: alexandersr on April 17, 2021, 08:52
See these profiles  ???

[url]https://fineartamerica.com/profiles/rose-bergquist[/url] ([url]https://fineartamerica.com/profiles/rose-bergquist[/url])

[url]https://fineartamerica.com/profiles/emily-ensley[/url] ([url]https://fineartamerica.com/profiles/emily-ensley[/url])

[url]https://fineartamerica.com/profiles/eliza-nicholas[/url] ([url]https://fineartamerica.com/profiles/eliza-nicholas[/url])


And the same photo:

[url]https://fineartamerica.com/featured/manarola-emily-ensley.html[/url] ([url]https://fineartamerica.com/featured/manarola-emily-ensley.html[/url])

[url]https://fineartamerica.com/featured/manarola-rose-bergquist.html[/url] ([url]https://fineartamerica.com/featured/manarola-rose-bergquist.html[/url])

[url]https://fineartamerica.com/featured/manarola-eliza-nicholas.html[/url] ([url]https://fineartamerica.com/featured/manarola-eliza-nicholas.html[/url])

...

But the original photography was this one by Dominic Kamp: [url]https://www.dominickamp.de/?portfolio=manarola-night[/url] ([url]https://www.dominickamp.de/?portfolio=manarola-night[/url])

It seems to me that there is no copyright control of the images ...

> 5000 images and tons of copyright infringement ...  :o

The photos were stealed from www.dominickamp.de (http://www.dominickamp.de)  ?
Title: Re: Fine Art America - cancel premium membership
Post by: kall3bu on April 17, 2021, 12:08
See these profiles  ???

https://fineartamerica.com/profiles/rose-bergquist (https://fineartamerica.com/profiles/rose-bergquist)

https://fineartamerica.com/profiles/emily-ensley (https://fineartamerica.com/profiles/emily-ensley)

https://fineartamerica.com/profiles/eliza-nicholas (https://fineartamerica.com/profiles/eliza-nicholas)


And the same photo:

https://fineartamerica.com/featured/manarola-emily-ensley.html (https://fineartamerica.com/featured/manarola-emily-ensley.html)

https://fineartamerica.com/featured/manarola-rose-bergquist.html (https://fineartamerica.com/featured/manarola-rose-bergquist.html)

https://fineartamerica.com/featured/manarola-eliza-nicholas.html (https://fineartamerica.com/featured/manarola-eliza-nicholas.html)

...

But the original photography was this one by Dominic Kamp: https://www.dominickamp.de/?portfolio=manarola-night (https://www.dominickamp.de/?portfolio=manarola-night)

It seems to me that there is no copyright control of the images ...

> 5000 images and tons of copyright infringement ...  :o


Did you report it to FAA? And more important to Domenic Kamp?
Title: Re: Fine Art America - cancel premium membership
Post by: Ukko on April 17, 2021, 12:52
See these profiles  ???

https://fineartamerica.com/profiles/rose-bergquist (https://fineartamerica.com/profiles/rose-bergquist)

https://fineartamerica.com/profiles/emily-ensley (https://fineartamerica.com/profiles/emily-ensley)

https://fineartamerica.com/profiles/eliza-nicholas (https://fineartamerica.com/profiles/eliza-nicholas)


And the same photo:

https://fineartamerica.com/featured/manarola-emily-ensley.html (https://fineartamerica.com/featured/manarola-emily-ensley.html)

https://fineartamerica.com/featured/manarola-rose-bergquist.html (https://fineartamerica.com/featured/manarola-rose-bergquist.html)

https://fineartamerica.com/featured/manarola-eliza-nicholas.html (https://fineartamerica.com/featured/manarola-eliza-nicholas.html)

...

But the original photography was this one by Dominic Kamp: https://www.dominickamp.de/?portfolio=manarola-night (https://www.dominickamp.de/?portfolio=manarola-night)

It seems to me that there is no copyright control of the images ...

> 5000 images and tons of copyright infringement ...  :o

This doesn't give a good impression about FAA. D*mn I hate those thieves, they're on every stock/image website. Although some sites do things better and more efficiently than others.
Title: Re: Fine Art America - cancel premium membership
Post by: Bauman on April 17, 2021, 14:47
Did you report it to FAA? And more important to Domenic Kamp?

No. I've done it other times for my photos (I found one even today). I'm a bit tired ... Thieves are everywhere but the stock website don't care ...

If you look at those profiles you will find manga illustrations, cars disney images, movie scenes, football team brands ...

Title: Re: Fine Art America - cancel premium membership
Post by: Uncle Pete on April 19, 2021, 09:17
How can I cancel my subscription so it doesn't renew after a year? When I paid my first annual subscription it said in the terms and conditions that you can cancel your yearly membership fee at any time, but now I can't find where to do that. Do I have to close my credit card because of this? I hate these kinds of fees, which are secretly renewed after a year.

https://fineartamerica.com/controlpanel/premiumfeatures.html

Remove your CC number, they won't renew.

Ha Ha, reply from FAA support? It's like spotting Bigfoot. People have reported that, but mostly unconfirmed.
Title: Re: Fine Art America - cancel premium membership
Post by: Uncle Pete on April 19, 2021, 09:29
How can I cancel my subscription so it doesn't renew after a year? When I paid my first annual subscription it said in the terms and conditions that you can cancel your yearly membership fee at any time, but now I can't find where to do that. Do I have to close my credit card because of this? I hate these kinds of fees, which are secretly renewed after a year.
What do you get when you are premium membership? I ask you, because i don't have it. It is worth?

Honest answer, it depends. I was free account for years, and had two sales. November of 2020 I went pay and the account paid for itself in a month or two.

No way for me to know what's going to sell or not. I'm surprised at what does, just as much as what doesn't. I have someone who wanted to buy some prints. I uploaded the photos to FAA, they can pick the prints, size, style and anything. I do nothing but collect the percentage. (or in truth, FAA doesn't do much except have one of their vendors, fill and ship the order?)

Basic advantages. Personal website, that links to Pixels marketplace.  https://pete-klinger.pixels.com/  they make all kinds of products, this isn't just prints.

Shopping cart widget for your own website if you have one. ** The other advantage is, you aren't limited to the free 25 images. **

Not sure if there are any other real benefits, just those three. People claim that paid accounts get better search placement?

So if you want to upload 200 images, or if you want to promote your own free personalized link, or if you have a website and want to feature your own images. That's nice. $30 a year. Some people like it, some people have found they don't.

My answer is, spend the $30 and see. Just remember (like the person who started this) you need to remove your CC data or it will auto renew. Maybe if anyone tries the site, you might want to sign up and then immediately remove the CC data. I wonder if FAA will write you at renewal time?

Anyway, when your paid premium account goes free again, you'll have 25 images again.

NOT FOR MICROSTOCK STYLE IMAGES.
Title: Re: Fine Art America - cancel premium membership
Post by: alexandersr on April 19, 2021, 11:47
How can I cancel my subscription so it doesn't renew after a year? When I paid my first annual subscription it said in the terms and conditions that you can cancel your yearly membership fee at any time, but now I can't find where to do that. Do I have to close my credit card because of this? I hate these kinds of fees, which are secretly renewed after a year.
What do you get when you are premium membership? I ask you, because i don't have it. It is worth?

Honest answer, it depends. I was free account for years, and had two sales. November of 2020 I went pay and the account paid for itself in a month or two.

No way for me to know what's going to sell or not. I'm surprised at what does, just as much as what doesn't. I have someone who wanted to buy some prints. I uploaded the photos to FAA, they can pick the prints, size, style and anything. I do nothing but collect the percentage. (or in truth, FAA doesn't do much except have one of their vendors, fill and ship the order?)

Basic advantages. Personal website, that links to Pixels marketplace.  https://pete-klinger.pixels.com/  they make all kinds of products, this isn't just prints.

Shopping cart widget for your own website if you have one. ** The other advantage is, you aren't limited to the free 25 images. **

Not sure if there are any other real benefits, just those three. People claim that paid accounts get better search placement?

So if you want to upload 200 images, or if you want to promote your own free personalized link, or if you have a website and want to feature your own images. That's nice. $30 a year. Some people like it, some people have found they don't.

My answer is, spend the $30 and see. Just remember (like the person who started this) you need to remove your CC data or it will auto renew. Maybe if anyone tries the site, you might want to sign up and then immediately remove the CC data. I wonder if FAA will write you at renewal time?

Anyway, when your paid premium account goes free again, you'll have 25 images again.

NOT FOR MICROSTOCK STYLE IMAGES.
Thanks!
Title: Re: Fine Art America - cancel premium membership
Post by: Ukko on April 20, 2021, 02:21
Thank you for a very informative post, Pete!
Title: Re: Fine Art America - cancel premium membership
Post by: Microstockphoto on April 20, 2021, 06:15
How can I cancel my subscription so it doesn't renew after a year? When I paid my first annual subscription it said in the terms and conditions that you can cancel your yearly membership fee at any time, but now I can't find where to do that. Do I have to close my credit card because of this? I hate these kinds of fees, which are secretly renewed after a year.
What do you get when you are premium membership? I ask you, because i don't have it. It is worth?

yes it is easily worth the 25 dollar or whatever it is, even if you sell one print per year, it is worth it. i sell one print a month or so, but each sale earns me between $50-200
Title: Re: Fine Art America - cancel premium membership
Post by: Microstockphoto on April 20, 2021, 06:18
See these profiles  ???

https://fineartamerica.com/profiles/rose-bergquist (https://fineartamerica.com/profiles/rose-bergquist)

https://fineartamerica.com/profiles/emily-ensley (https://fineartamerica.com/profiles/emily-ensley)

https://fineartamerica.com/profiles/eliza-nicholas (https://fineartamerica.com/profiles/eliza-nicholas)


And the same photo:

https://fineartamerica.com/featured/manarola-emily-ensley.html (https://fineartamerica.com/featured/manarola-emily-ensley.html)

https://fineartamerica.com/featured/manarola-rose-bergquist.html (https://fineartamerica.com/featured/manarola-rose-bergquist.html)

https://fineartamerica.com/featured/manarola-eliza-nicholas.html (https://fineartamerica.com/featured/manarola-eliza-nicholas.html)

...

But the original photography was this one by Dominic Kamp: https://www.dominickamp.de/?portfolio=manarola-night (https://www.dominickamp.de/?portfolio=manarola-night)

It seems to me that there is no copyright control of the images ...

> 5000 images and tons of copyright infringement ...  :o

yes this is commonplace for faa to allow for copyright infringment, and thousands of contribs make their money on faa that way, reporting it to faa does nothing, they dont give a feck, report it to the original artist, they will issue a dmca and then faa has to take it down.
Title: Re: Fine Art America - cancel premium membership
Post by: Uncle Pete on April 20, 2021, 11:11
How can I cancel my subscription so it doesn't renew after a year? When I paid my first annual subscription it said in the terms and conditions that you can cancel your yearly membership fee at any time, but now I can't find where to do that. Do I have to close my credit card because of this? I hate these kinds of fees, which are secretly renewed after a year.
What do you get when you are premium membership? I ask you, because i don't have it. It is worth?

yes it is easily worth the 25 dollar or whatever it is, even if you sell one print per year, it is worth it. i sell one print a month or so, but each sale earns me between $50-200

Yet another testimonial  ;D Some people make more on FAA with their quality work and art than they do on all of their Microstock sites combined. I don't, but I haven't really uploaded a bunch. It depends on individual works and the effort that someone puts into it. If that's not clear... I'm pretty lazy and upload now and then, when I feel like it. People who try and work and upload images - NOT Microstock - should be able to make the annual fee easily.

It is $30  https://fineartamerica.com/membershipplans.html

yes this is commonplace for faa to allow for copyright infringment, and thousands of contribs make their money on faa that way, reporting it to faa does nothing, they dont give a feck, report it to the original artist, they will issue a dmca and then faa has to take it down.

Simple truths are best. (yours I mean) Seems they hide behind DMCA and don't care. This is not new. There are other places that also claim they just run the site and can't do anything until the artist or owner notifies them. I wrote personally to an estate of a famous artist, who has been copied and is for sale on FAA. They wrote back that it's just too much trouble, too difficult, and complicated.

We don't know that these thieves are actually selling, but if anyone looks at the recent sales, which FAA is very proud to feature as you try to login, it's easy to spot infringing images at any moment one looks. Rather negative to me, as that is the competition sometimes?
Title: Re: Fine Art America - cancel premium membership
Post by: wordplanet on June 06, 2021, 16:36
The past two years I've made more on FAA than on any one stock agency. For $30 I find it's more than worth it.

Some of what sells is similar to stock - travel tends to do well as framed prints. Illustrations work for products such as masks, pillows, etc. but also sell as prints fairly well.

I also sell a lot of images that I would not upload as stock.

And, as you can set your own prices, you can feel good about being paid fairly for your work.

Although I sell my images directly to local clients, depending on what someone is looking for and where they live, I sometimes send them there instead, since Fine Art America does a good job with printing, framing, etc.

I've been with them since 2010, so have had a chance to order various prints and products to check the quality and have used them at times for gallery printing since I am pleased with the quality, as all my clients have been. I suggested aluminum prints to a friend from Georgia recently. She ordered two and liked them so much, she ordered another the following month. In fact, right now, I have a large aluminum panoramic print I ordered from them in a gallery show here in NY.

I sent my daughter a puzzle, their latest product, for Christmas and she said the pieces were very nice. I also find the masks easier to breath through and more comfortable on my small face than cloth ones I've ordered from various other vendors this past year. Their greeting cards are good for marketing, nicely printed and they give the title of the image and your name on the back.

Most sales I've had are to strangers all over the US and less frequently, Europe. Most sales are framed prints or on aluminum. Most repeat sellers are prints, though I had one illustration that was a repeat seller on masks. I sell a few cards and pillows, occasionally other items, though I find I make more product sales via redbubble where I have a much smaller portfolio. 

With 784 images, I've been averaging a few sales a month despite these uncertain times, usually netting between $50-250 per print this past year. I found that in 2020 my number of sales increased over 2019, but prints tended to be smaller than before, reflecting the state of the economy I assume. 2021 has been pretty good so far.

In all, I've had about 120 sales, very few my first couple of years, but they became more regular once I had about 400-500 images. Early on I found sales dropped when I dropped my prices, the opposite of stock.

Here's a link to my images sold collection: https://fineartamerica.com/profiles/marianne-campolongo?tab=artworkgalleries&artworkgalleryid=495197 (https://fineartamerica.com/profiles/marianne-campolongo?tab=artworkgalleries&artworkgalleryid=495197) It gives you a sense of the wide variety of what sells. I have only included images sold to others on the site, and not those I've sold in galleries, etc.

Most sales are from people who find the work online via the site. I don't send out a newsletter, but for some years I posted regularly on twitter, facebook, pinterest, (and G+ when it existed), though I'm not sure what effect it had; occasionally I'd find a link between a sale and my efforts. I came to instagram late and without being able to post a working link am not convinced of its efficacy.

Compared to stock I think a couple thousand USD a year for less than 800 images is pretty good and sales have been increasing. I've also been approached by outside clients who found my work there, so even as a place to host your work, $30 is a bargain. I pay many times that for my Photoshelter website, which of course allows for many more options.

Anyway, that's my two cents. Hope it's helpful.
Title: Re: Fine Art America - cancel premium membership
Post by: Mantis on June 06, 2021, 20:35
How can I cancel my subscription so it doesn't renew after a year? When I paid my first annual subscription it said in the terms and conditions that you can cancel your yearly membership fee at any time, but now I can't find where to do that. Do I have to close my credit card because of this? I hate these kinds of fees, which are secretly renewed after a year.

https://fineartamerica.com/controlpanel/premiumfeatures.html

Remove your CC number, they won't renew.

Ha Ha, reply from FAA support? It's like spotting Bigfoot. People have reported that, but mostly unconfirmed.

Once you have a valid credit card in FAA you cannot remove it. You are handcuffed. Since emailing support is useless, you need to call your credit card company to stop the charges.  They really are a scumbag company to set up their payment that way.  Why not just have a toggle to turn on and off your renewal? They do not give you that choice, rather they force you to jump through hoops to avoid or reverse a payment if you choose to skip the Premium membership.  By the way, Premium membership does not get you any kind of placement consideration. It merely lets you upload as many pics as you want, along with some other useless features they Market as "PREMIUM".
Title: Re: Fine Art America - cancel premium membership
Post by: alexandersr on June 06, 2021, 21:25
Could i pay with my balance on PayPal ? I don't have credit card on my PayPal account associated.
Title: Re: Fine Art America - cancel premium membership
Post by: Bauman on June 07, 2021, 11:35

I've been with them since 2010, so have had a chance to order various prints and products to check the quality and have used them at times for gallery printing since I am pleased with the quality, as all my clients have been. I suggested aluminum prints to a friend from Georgia recently. She ordered two and liked them so much, she ordered another the following month. In fact, right now, I have a large aluminum panoramic print I ordered from them in a gallery show here in NY.


If you signed up in 2010 or 2011 then you can sell well on Fine Art America, otherwise it's next to impossible due to their search engine.

If you look at the "recent sold" page, 90% of the photos sold are from old users.

If you take travel photos. Try typing Paris. 108,000 images ... but only the first 2520 are displayed in the first 35 pages ... the remaining 105,000 images are invisible.

The only hope of selling something if you are a new user is to do a lot of marketing outside the FAA or find a niche. But it is very difficult.
Title: Re: Fine Art America - cancel premium membership
Post by: stockastic on June 09, 2021, 18:23
I've been there since 2012 and while I still sell a few, it's never turned into much.  The site is now  flooded with images from big sellers like Getty and Conde Nast and the search is a hopeless mess.  They've also earned an F rating from the BBB.
Title: Re: Fine Art America - cancel premium membership
Post by: dbvirago on June 10, 2021, 19:53
How can I cancel my subscription so it doesn't renew after a year? When I paid my first annual subscription it said in the terms and conditions that you can cancel your yearly membership fee at any time, but now I can't find where to do that. Do I have to close my credit card because of this? I hate these kinds of fees, which are secretly renewed after a year.

https://fineartamerica.com/controlpanel/premiumfeatures.html

Remove your CC number, they won't renew.

There's a link on the main menu to close the account. Looks like two clicks. Why not just do that, the reopen a free account. Seems simple.

Ha Ha, reply from FAA support? It's like spotting Bigfoot. People have reported that, but mostly unconfirmed.

Once you have a valid credit card in FAA you cannot remove it. You are handcuffed. Since emailing support is useless, you need to call your credit card company to stop the charges.  They really are a scumbag company to set up their payment that way.  Why not just have a toggle to turn on and off your renewal? They do not give you that choice, rather they force you to jump through hoops to avoid or reverse a payment if you choose to skip the Premium membership.  By the way, Premium membership does not get you any kind of placement consideration. It merely lets you upload as many pics as you want, along with some other useless features they Market as "PREMIUM".
Title: Re: Fine Art America - cancel premium membership
Post by: noelbennett235 on June 11, 2021, 07:42
I notice that the visitors I get on FAA seem to come from a small number of cities in the US and China.
Title: Re: Fine Art America - cancel premium membership
Post by: ShadySue on June 11, 2021, 07:49
I notice that the visitors I get on FAA seem to come from a small number of cities in the US and China.
Aren't these search bots?
Title: Re: Fine Art America - cancel premium membership
Post by: noelbennett235 on June 11, 2021, 08:04
Thanks sue, that explains it.
Title: Re: Fine Art America - cancel premium membership
Post by: stockastic on June 11, 2021, 11:12
I notice that the visitors I get on FAA seem to come from a small number of cities in the US and China.

Their diisplay of 'visits' doesn't filter spiders and search bots, so that traffic is 95% of what you see.
Title: Re: Fine Art America - cancel premium membership
Post by: Stocksaurus on June 11, 2021, 14:26
I've been there since 2012 and while I still sell a few, it's never turned into much.  The site is now  flooded with images from big sellers like Getty and Conde Nast and the search is a hopeless mess.  They've also earned an F rating from the BBB.

actually the Search functions are horrible in pretty much all the major PODs.

no surprise for their bad BBB rating, it was a fly by night company from the beginning and not much has changed.
Title: Re: Fine Art America - cancel premium membership
Post by: Mantis on June 12, 2021, 08:51
I've been there since 2012 and while I still sell a few, it's never turned into much.  The site is now  flooded with images from big sellers like Getty and Conde Nast and the search is a hopeless mess.  They've also earned an F rating from the BBB.

actually the Search functions are horrible in pretty much all the major PODs.

no surprise for their bad BBB rating, it was a fly by night company from the beginning and not much has changed.

Agree. They had a chance to become a great POD site. 
Title: Re: Fine Art America - cancel premium membership
Post by: cascoly on June 13, 2021, 19:40
I've been there since 2012 and while I still sell a few, it's never turned into much.  The site is now  flooded with images from big sellers like Getty and Conde Nast and the search is a hopeless mess.  They've also earned an F rating from the BBB.

actually the Search functions are horrible in pretty much all the major PODs.

no surprise for their bad BBB rating, it was a fly by night company from the beginning and not much has changed.

hardly worth even considering the BBB - aquick google search:

https://www.trustpilot.com/review/bbb.org (https://www.trustpilot.com/review/bbb.org)

"Anyone who trusts the BBB to recommend a business needs to be aware that this organization (i.e. nonprofit and is not taxed) uses its past (very past) reputation to allow companies to purchase their A+ ratings through "membership" fees. Example: LaserShip currently has an A+ on BBB.org despite 1026 complaints in the past three years. In fact, BBB.org currently has a message at the top of their LaserShip page indicating that "due to the high volume of complaints received for this business, BBB publishes 1 out of every 10 complaints handled through our conciliation process."

https://www.quora.com/Can-Better-Business-Bureau-BBB-ratings-be-trusted (https://www.quora.com/Can-Better-Business-Bureau-BBB-ratings-be-trusted)

" investigators were able to get accreditation and an A- grade for a fake, totally nonexistent business after paying a $425 fee to the local BBB."

"the organization’s mission isn’t to have your back. From top to bottom, the BBB is funded by the annual dues paid by businesses it anoints with “accreditation,” which allows the companies to put those iconic BBB stamps of approval on their storefronts and websites. This fact raises obvious questions about an inherent conflict of interest: The organization’s customers are businesses, not taxpayers or consumers. How can the BBB serve as an honest broker"?

"A 2011 New York Times article pointed out examples of BBB complaints being closed—or not even registered—despite the fact that customers weren’t remotely happy with the behavior of the business at hand. When a complaint is deemed “closed” by the BBB, a consumer can elect for the BBB’s mediation services. But those services must be paid for by the consumer, resulting in a situation that, say, a customer must pay $70 in order to get $39 back on computer software that didn’t work as promised. This scenario works out well for businesses, which can maintain their good BBB grades and see their annual dues as money well spent:"

https://clark.com/consumer-issues-id-theft/can-you-trust-the-better-business-bureau/ (https://clark.com/consumer-issues-id-theft/can-you-trust-the-better-business-bureau/)

In 2011, William Mitchell, the CEO of the Los Angeles chapter of the BBB resigned in the wake of a pay-for-play scandal in which local businesses — including some fake ones created by critics — received good ratings after paying for membership.
Title: Re: Fine Art America - cancel premium membership
Post by: Uncle Pete on June 14, 2021, 06:33

hardly worth even considering the BBB - aquick google search:

https://www.trustpilot.com/review/bbb.org (https://www.trustpilot.com/review/bbb.org)


Now there's true irony. Coming from Trustpilot who openly takes pay to improve ratings.  :) They also allow paid accounts to challenge anything negative which usually means, it's removed. The verification for negative reviews and complaints, takes documentation and matching identity verification, yet positive reviews, need nothing.

https://reviewersopinions.wordpress.com/2016/06/10/can-trustpilot-com-be-trusted/#:~:text=com%E2%80%99%20Be%20Trusted%3F%20In%20a%20word%20%E2%80%98No%21%E2%80%99%20and,the%20site%20to%20enhance%20their%20credibility%20and%20SEO. (https://reviewersopinions.wordpress.com/2016/06/10/can-trustpilot-com-be-trusted/#:~:text=com%E2%80%99%20Be%20Trusted%3F%20In%20a%20word%20%E2%80%98No%21%E2%80%99%20and,the%20site%20to%20enhance%20their%20credibility%20and%20SEO.)

TP ranks FAA, 84% positive with four stars. 2,000 reviews  ??? BBB ranks them 1 star with only 20 reviews. Seems kind of odd.

Just for fun, SS - BBB 45 reviews one star, 224 complaints. SS on TP, 1,405 reviews, 94% negative.  ;D
Title: Re: Fine Art America - cancel premium membership
Post by: stockastic on June 14, 2021, 11:30
BBB may be a wash, who cares I guess.

But customers having been posting angrily in the FAA forum, saying they get no response from CS. Some have been contacting the photographers and artists directly which is a real PITA as we have no more leverage than the buyers.
Title: Re: Fine Art America - cancel premium membership
Post by: Uncle Pete on June 15, 2021, 10:34
BBB may be a wash, who cares I guess.

But customers having been posting angrily in the FAA forum, saying they get no response from CS. Some have been contacting the photographers and artists directly which is a real PITA as we have no more leverage than the buyers.

True we have no more standing than a buyer, probably less. So much like some of the agencies that have no timely or active support and generally ignore us. Hopefully some buyer contacting me directly means making a sale, not trying to resolve a production complaint? I took some time to read the complaints on BBB and Trustpilot. Slow shipping, quality issues, non-delivery. Keep in mind, FAA does nothing, they just farm out this work to production places.

Complaints from sellers were also interesting. Where FAA canceled an order because the image wasn't high enough quality. The artist was upset because they lost a sale.

I'd also say that sometimes from reading the forums, I think support gets bombed with questions and complaints that are irrelevant, incessant and take time away from real issues that someone else might have. I mean, you have probably read some of the complaints here, where someone says, "I wrote six times yesterday and no one answered me yet!"  ;D

Some complaints, are off issue and insulting. This leads the support section at some places to become "deaf" to real issues and serious questions.

But beyond all that, no I'm not defending FAA at all. Writing about illegal use or stolen images, gets no answer, and writing on the forum gets the thread closed with a note to stop or have the seller account closed. They just don't want to know, so they can be free from prosecution as an accomplice. Blind Eye defense, they didn't know, they didn't see it, so they aren't responsible for misuse or stolen art, celebrity likeness is protected, not on FAA. DMCA is weak and useless.

Did anyone answer the OP. Login > Behind The Scenes > Close Account - really isn't not that complicated or tricky?

(https://i.postimg.cc/8P3drqnQ/faa-behind-the-scenes.jpg)

Or as I suggested way back, click Premium Features and remove the credit card! https://fineartamerica.com/controlpanel/premiumfeatures.html

Title: Re: Fine Art America - cancel premium membership
Post by: cascoly on June 15, 2021, 16:52
unfortunately quitting premium basically means you're not going to sell any of the few images you're allowed for free - might as well just leave

for me it's another passive income -- if i make > the premium fee i'll stay
Title: Re: Fine Art America - cancel premium membership
Post by: alexandersr on June 15, 2021, 21:20
unfortunately quitting premium basically means you're not going to sell any of the few images you're allowed for free - might as well just leave

for me it's another passive income -- if i make > the premium fee i'll stay

Is it possible to get back the $ 30 for the Premium subscription by selling something there?
I only have 25 images there, i'm there since october 2021 and i have earned $11.5 .
Title: Re: Fine Art America - cancel premium membership
Post by: marthamarks on June 15, 2021, 21:24
I notice that the visitors I get on FAA seem to come from a small number of cities in the US and China.

Exactly right. Amazingly, it's always the same cities.

I managed to get out of FAA when my credit card was compromised and cancelled and the company sent me a new one. Happy day!
Title: Re: Fine Art America - cancel premium membership
Post by: Stocksaurus on June 16, 2021, 06:12
They just don't want to know, so they can be free from prosecution as an accomplice. Blind Eye defense, they didn't know, they didn't see it, so they aren't responsible for misuse or stolen art, celebrity likeness is protected, not on FAA. DMCA is weak and useless.

Even without the DMCA they would be useless, as a european how could i justify the investment of suing somebody in another continent for stealing a photo worth a 20-30$ print ?
Title: Re: Fine Art America - cancel premium membership
Post by: Stocksaurus on June 16, 2021, 07:07
Agree. They had a chance to become a great POD site.

They should have evolved into a curated fine-art POD but opted to become another generic no-frills "all you can eat" POD with no selection, no curation, no customer support, it's just a small company trying the milk their customers like anybody else, no difference from all the other awful generic PODs apart for the "fineart" in their name.

The one and only reason to use FAA is if for whatever reason you niche is selling well over there.
Title: Re: Fine Art America - cancel premium membership
Post by: Uncle Pete on June 16, 2021, 09:43
unfortunately quitting premium basically means you're not going to sell any of the few images you're allowed for free - might as well just leave

for me it's another passive income -- if i make > the premium fee i'll stay

Seems to be the case that free sells little or nothing. I had two sales in the years that I had a free 25. I changed to pay and made more than the $30 in the first three months. That means I'll go another year, as long as I do better than breaking even. Yes, if I make the premium fee, I stay, if not, any year I don't, I'll leave.

Is it possible to get back the $ 30 for the Premium subscription by selling something there?
I only have 25 images there, i'm there since october 2021 and i have earned $11.5 .

Yes it's possible and I could do more work, but I've become busy with other things for the next four months. My experience was the same as yours, free 25, a couple of sales after years.

I can't say anything more than possible, I mean I can't say probable? I don't know if the search placement improved, or if I just had many more images? And even with that, I have 283 images now, before I got distracted and stopped uploading.  :P Coasting and I know I have many more images to upload, that have some potential. Funny thing is, the last sale, came from an image I used for an example in a contest on FAA and wasn't even in my collection. Someone PMed and said they wanted to buy it. OK I'll take that sale?

My opinion and I think many others, is, the free 25 is not likely to do well. By the way, I have made some Pixels sales, but nothing exciting. For example, I sold a single greeting card and made $1.04, and someone bought a "sticker" which made me 54c, which hardly creates any joy or excitement. But oh well, it's another dollar?

Prints earn me about $20 a sale. I just raised that to $25 and instead of by size, I went for, how much do I make on a sale. So everything up to 11x17, for example, I make $25. Larger I make $30. I don't see the size as very relevant to the commission? I don't want to be too low, because buyers will make things, no matter what, if they want it. Price is not important. I also don't want to drive someone away because I have some overly optimistic high value on my work.

Shooting for a fair middle that will get sales and make me happy. $25 is that point for prints.
Title: Re: Fine Art America - cancel premium membership
Post by: Stocksaurus on June 16, 2021, 17:36
Shooting for a fair middle that will get sales and make me happy. $25 is that point for prints.

There's nothing to be afraid or scared in asking a fair price, FineArt is supposed to be a luxury item after all, it's not microstock.


Title: Re: Fine Art America - cancel premium membership
Post by: Uncle Pete on June 19, 2021, 10:13
Shooting for a fair middle that will get sales and make me happy. $25 is that point for prints.

There's nothing to be afraid or scared in asking a fair price, FineArt is supposed to be a luxury item after all, it's not microstock.

$25 commission is my fair price for allowing someone to own a print of one of my photos, as I determined it?  8)  A little more if they print larger.

I should really set all prints at $30 and up, so one sale, covers my whole years subscription? Hey, there's a plan?
Title: Re: Fine Art America - cancel premium membership
Post by: Stocksaurus on June 19, 2021, 11:43
$25 commission is my fair price for allowing someone to own a print of one of my photos, as I determined it?  8)  A little more if they print larger.

I should really set all prints at $30 and up, so one sale, covers my whole years subscription? Hey, there's a plan?

It's up to you to fairly and honestly price your works, nobody else can or should tell you otherwise.

The low-price leaders are the dropshippers, you can't beat them and it's not even worth it to compete with them.
Title: Re: Fine Art America - cancel premium membership
Post by: cascoly on June 19, 2021, 19:02
$25 commission is my fair price for allowing someone to own a print of one of my photos, as I determined it?  8)  A little more if they print larger.

I should really set all prints at $30 and up, so one sale, covers my whole years subscription? Hey, there's a plan?

It's up to you to fairly and honestly price your works, nobody else can or should tell you otherwise.

The low-price leaders are the dropshippers, you can't beat them and it's not even worth it to compete with them.

FAA is a drop shipper - the commissions mentioned are added to their rather high basic prices
Title: Re: Fine Art America - cancel premium membership
Post by: BaldricksTrousers on June 20, 2021, 01:15

yes it is easily worth the 25 dollar or whatever it is, even if you sell one print per year, it is worth it. i sell one print a month or so, but each sale earns me between $50-200

I've got about 1,000 photos there, I don't sell much (I don't promote my stuff it just sits and waits for something to happen). I got my first sale of the year there this week, for $80; last year I made $240 off two sales. 2019 about $400 and 2018 about  $600. Once the uploading's done it's money for old rope.

The question of how you should price your prints is contentious. Will low prices attract lots of buyers? Maybe, if you actively push your work, but it may also mean it isn't valued by buyers. In my case I reckon higher prices are good because if someone really likes something they will be willing to pay.

And I've never had anything returned. Some people upload rubbish and get sales cancelled because the quality is poor.
Title: Re: Fine Art America - cancel premium membership
Post by: Bauman on June 22, 2021, 09:32

I've got about 1,000 photos there, I don't sell much (I don't promote my stuff it just sits and waits for something to happen). I got my first sale of the year there this week, for $80; last year I made $240 off two sales. 2019 about $400 and 2018 about  $600. Once the uploading's done it's money for old rope.


BaldricksTrousers, you are lucky because you signed up in 2010.

Every so often I look at the recent sales page and I always see the same names every day: Dave Allen, Debra and Dave Vanderlaan, Thomas Zimmermann, David Patterson, Scott Norris, Larry Marshall ... all registered at least 10 years ago (2009-2010-2011 ...)

The search system favors those who make a lot of sales or old members.

Today there are many large galleries or stock agencies selling on FAA and new users are invisible. The only way to sell on the FAA is to have a very rare keyword or to do a lot of marketing outside the FAA.

Here are some numbers:

22 mil of artworks
12 mil photos

and

Getty Images 2,000,000 photos
Image Professionals 205.000 photos
Cavan Images 137,000 photos
1X 92.500 photos
EStock Photo Decor 190.000 photos
StockTrek Images 44,000 photos
Shutterstock 9,500 photos

For a new user it is impossible to get ahead of these in the search. Too big ! And the search for each keyword only shows the first 35 pages. About 2,500 results.

I would like to meet a photographer who has signed up in the last 3 years and sells well.
Title: Re: Fine Art America - cancel premium membership
Post by: kall3bu on June 22, 2021, 11:20
Getty Images 2,000,000 photos
Image Professionals 205.000 photos
Cavan Images 137,000 photos
1X 92.500 photos
EStock Photo Decor 190.000 photos
StockTrek Images 44,000 photos
Shutterstock 9,500 photos

And these agencies for sure do not have to pay the yearly premium membership LOL
Title: Re: Fine Art America - cancel premium membership
Post by: Stocksaurus on June 22, 2021, 12:35
For a new user it is impossible to get ahead of these in the search. Too big ! And the search for each keyword only shows the first 35 pages. About 2,500 results.

It's not a curated gallery and this is the obvious result.
In 2015 Flickr had already 4 billion images, good luck being found there in 2021.

I can't even imagine how many billion pics are on Instagram now.


Title: Re: Fine Art America - cancel premium membership
Post by: alexandersr on June 22, 2021, 14:44
Shooting for a fair middle that will get sales and make me happy. $25 is that point for prints.

There's nothing to be afraid or scared in asking a fair price, FineArt is supposed to be a luxury item after all, it's not microstock.

$25 commission is my fair price for allowing someone to own a print of one of my photos, as I determined it?  8)  A little more if they print larger.

I should really set all prints at $30 and up, so one sale, covers my whole years subscription? Hey, there's a plan?

With a Payoneer card it is possible to pay for premium subscription on Fine Art America?
Title: Re: Fine Art America - cancel premium membership
Post by: Bauman on June 22, 2021, 17:07

It's not a curated gallery and this is the obvious result.
In 2015 Flickr had already 4 billion images, good luck being found there in 2021.

I think it is important the diversity of results generated by search algorithm: bestselling mixed with new content. As in microstock.

Adobe Stock and Shutterstock do a good job in my opinion. While Depositphotos and Dreamstime reward the best-selling photos too much, while Istock perhaps the most recent ones.

FAA has been awarding the same photos for years. Always the same.
Title: Re: Fine Art America - cancel premium membership
Post by: ShadySue on June 23, 2021, 08:23
Tangentially, I want to know the answer to a simple question:
If Sean Broihier is such a whizz programmer, why, (oh why, oh why) on earth has he still, after all these years, not managed to allow:
1. Lower case on selected words in the title, like Turdus merula
2. Upper case initial letters in keywords, like Scotland?
I'd have thought he must have somehow coded it in to alter the case as we enter it.
It just looks really uneducated on the page.
Embarrassing.  :-[ :-[ :-[
Title: Re: Fine Art America - cancel premium membership
Post by: Uncle Pete on June 27, 2021, 23:59

The question of how you should price your prints is contentious. Will low prices attract lots of buyers? Maybe, if you actively push your work, but it may also mean it isn't valued by buyers. In my case I reckon higher prices are good because if someone really likes something they will be willing to pay.

And I've never had anything returned. Some people upload rubbish and get sales cancelled because the quality is poor.

If the image is what someone wants, they will pay the price. Low price is not a way to sell more. The other part, you covered perfectly. FAA is not a stock agency!


Every so often I look at the recent sales page and I always see the same names every day: Dave Allen, Debra and Dave Vanderlaan, Thomas Zimmermann, David Patterson, Scott Norris, Larry Marshall ... all registered at least 10 years ago (2009-2010-2011 ...)

The search system favors those who make a lot of sales or old members.


Some people use FAA for order fulfillment, and do not care about being discovered or where they are in the search. When someone said he wanted some prints for a project, I put them on FAA and said, "pick what you need and what size". FAA is not a stock agency, it's a product fulfillment company.

I don't own a color printer. I don't have to produce, pack, or ship, frame, make labels, towels, or anything else, or worry about returns or customer service. I suspect that the names you mention do the same. They are already sold orders, and FAA has nothing to do with their sales.

Try looking at FAA from that perspective?