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General Stock Discussion / Re: Why is Shutterstock sellng our images for 1Cent each??
« on: October 18, 2013, 14:08 »
Hey everyone,
Eli from Bigstock here. Earlier this week Bigstock tested emailing different promotional offers through a partner site (MediaBistro), as you've noticed. One of these offers accidentally applied the limited time discount offer to all subscription types, when the intention was to have the discount apply towards the first month of a monthly subscription. This was an error on our part and we apologize for any confusion. We quickly caught the error and the offer will be restrained.
Bigstock often tests different promotional offers but it's important to note we never move forward broadly unless a test has proven to drive increased downloads or overall sales that result in increased downloads. These investments are made to ensure our business continues to grow and stays competitive in the marketplace, which benefits both contributors and Bigstock. None of this affects contributor royalty rates.
Again, sorry for the confusion. Please reach out with any questions or concerns.
Best,
-E
Eli from Bigstock here. Earlier this week Bigstock tested emailing different promotional offers through a partner site (MediaBistro), as you've noticed. One of these offers accidentally applied the limited time discount offer to all subscription types, when the intention was to have the discount apply towards the first month of a monthly subscription. This was an error on our part and we apologize for any confusion. We quickly caught the error and the offer will be restrained.
Bigstock often tests different promotional offers but it's important to note we never move forward broadly unless a test has proven to drive increased downloads or overall sales that result in increased downloads. These investments are made to ensure our business continues to grow and stays competitive in the marketplace, which benefits both contributors and Bigstock. None of this affects contributor royalty rates.
Again, sorry for the confusion. Please reach out with any questions or concerns.
Best,
-E