Quote from: dmca on October 30, 2013, 22:19

...I've seen dozens of positive reviews posted on many different sites. (Try google)...

I took your advice and googled "dmca.com review". The only thing coming up and looking remotely like a customer testimonial was this little gem:

http://answersnext.com/webmaster/websites/dmca-com-service-review-does-it-really-take-content-down/

Maybe you could point out the "dozens of positive reviews", because I obviously suck at googling them myself...

Thank you for bringing this one up. I tried to go answer/engage the users on that site and it's registration is disabled.
Over the past few years we've done tens of  thousands of takedowns, the vast majority of them are successful and silent.
Yes - there have been times when there's been challenges - no doubt, this is the internet.

We're very upfront and honest with our clients throughout the entire process.
If we don't think we can do the takedown for any reason, we'll be the first to offer the money back, we don't want our professionals wasting their time if we know we can't do it.

The first thing we do when we get a new professional takedown request is a thorough evaluation by a professional human being.
One of the reasons we're as successful as we are is we have a reputation with the ISP's.
We don't send off garbage takedowns, like many other takedown services do.

Our takedown professionals do this full time. They deal with the major ISPs/ Web companies almost every day.
So, if you have a takedown job who do you want doing it some auto robot? Someone who doesn't even validate the information?
Or do you want someone who does it every day?

We've also had challenges with our site years ago where sometimes accounts we not being activated properly. (notice the date of those complaints was years ago)
It's unfortunate when you see 4 or 5 people with problems 10 years ago, it doesn't reflect the thousands of people that didn't have those issues.

Our policy is to address not suppress bad reviews.

By the way, anyone here can get a free account which allows the free watermarking service.
What makes this service so cool is it happens on the fly, you don't have to do anything other than change a couple links on your website.

For example:
This image link: http://semmickphoto.com/wp-content/uploads/symbiostock_rf_content/5490-yellow-leaves-blowing-in-the-wind.jpg

Becomes: http://wms.dmca.com/wmt6388501/5490-yellow-leaves-blowing-in-the-wind.jpg

We retrieve the image, watermark it and deliver it on the fly.
Seriously, how cool is that?

Part of what makes that so cool is you can put all your originals in a hidden folder so only watermarked versions come out and your originals remain hidden.

What's even cooler is you can remove our logo and add your own custom logo for $10/mth.
What's equally cool is we cache them on a world class CDN so you get great image delivery.

Ron, I hope you don't mind me using your site as an example, if you like I'll remove it and find something else.

Thanks again.
Get it here if you want to try it http://www.dmca.com/WaterMarker.aspx

Someone skyped me a link to this thread, I thought I'd pop in and add my two cents.
If there's anything I can help you with I'm happy to.

"May I ask why we can't find any reviews..."
I've seen dozens of positive reviews posted on many different sites. (Try google)
Same goes for testimonials of happy customers.
We have many repeat clients.

What's more -> many of our services have a full money back guarantee.
cheers