Same for me. Large payment from ADAGP.

Averages revenus for me, but a lot of 1 cent sales in China

I got this response from Shutter support:
"Sorry you are having a problem with this.

This is a technical issue with submitted videos not appearing in the pending page, that has been reported by many contributors over the past two days.

The problem has been forwarded to the Shutterstock technical team for investigation so that they can fix the issue. We don't currently have have any information on when the problem will be fixed, but hopefully the videos will appear normally soon."

So, I guess we just have to wait a few days and try again to submit videos

I just received the remittance ; this payment is for ADAGP. Description in the remittance is: ADAGP Collective Licensing Payback 2021 December.

My exclusive account has been a disappointment. Even though I give my best clips to it, there have been few sales.

Same here, very few sales on my exclusive account.
So, for one month now, I stopped uploading on it and upload to Shutterstock and Pond5 non exclusive.

I updated the program but I have no way to enter the information's required for SFTP ...

Tax update on web site currently not working.

I just filled it, but I had to disable my adblock.

Quote from: Groucho on January 28, 2021, 03:48

for IS you can see the number of sales for the current year in the profile tab

I don't seem to have such a tab. (I think I asked about where that can be found here before, because someone mentioned it, but got no reply.)
I only have Overview, ESP User Info and Performance as tabs. Peformance has more tabs, Recent Activity, which shows views, and Download, which only shows me downloads up to Decmeber 21.
 

Here is the direct link to the Profile tab : https://accountmanagement.gettyimages.com/Account/Profile
To access it, you can also click on "account management" on the high top right  of iStock page (between ESP and Contributor Community links)

Quote from: Groucho on January 28, 2021, 02:30

Quote from: Firn on January 28, 2021, 02:05

 January just isn't a good month for microstock anywhere for me, especially the first half of the month. But it's starting to pick up and I am optimistic for February.

For me, the  volume of sales on SS is normal (similar to January 2020). The issue is the number of $0.10 sales (around 80% to 90% of all sales, but I was Level 1 for 3 weeks) and the consequence on the RPD. Low RPD is new compared to 2020 and I don't see why it would improve in February.

I can't compare January 2020 and January 2021, because I only started microstock around 2019 and my portfolio was much smaller last year. But comparing December 20 and January 21 my download number is down by a almost 300 and there are only 3 days left in January, so my sale numbers are definetely down in January. They are also down on Adobe, though the difference is smaller (But Adobe hasn't been performing well for me since around August last year) and on iStock I can't compare sale numbers before next month, but my views are down by a lot and at least for me, that's usually a good indicator for sales. Last month my most viewed image had around 200 views, this month it's less than 50...

Every portfolio is different.
In my case, number of sales for January 21 is similar to December 20 for SS, AS and IS (for IS you can see the number of sales for the current year in the profile tab). I have a lot of sales on the Covid-19 subject this might explain why a have a good number of sales and a low RPD (costumers for these images are medias with big contract and low prices).

Thanks for the info Firn.

In my account manager I have the following:
  - Payment date Additional information Monday, January 25, 2021
And no "Payment carried over to the next month".

If you received your payment on the 21th, I probably have a problem.
I sent a request to iStock support. I hope my payment information's on iStock  was not hacked.

I didn't receive my iStock payment on January 25th. Royalties to be payed is above $100, so I should normally get payed. Last payment from iStock on my Paypal account was in November 2021.
Anyone having the same problem ?

Hi all,

Royalties report for December is available.

I was surprise to discover two sales with $0.00 royalties at "China FotoPress VEER / Porta".  It is not the connect royalties, it is not refunds; it is subscription sales with a $0.03 price; and 15% of $0.03 result in a $0.00 commission.
I already had $0.01 commission but I never had $0.00 royalties (excluding Connect).

However my RPD on iStock is much better than my RPD on Shitterstock : $0.62 vs $0.14 (in January). So, for me, SS is really the worst stock.

ALL either

But I couldn�t find any of my Shitterstock portfolio.
Can I do it the same way: portfolio name+keyword like Bali?

This work for images only (not for footages). For me, all images from PROMO.com are coming frim iStock and all footages from Shutterstock.

We contacted Promo.com already, but does anybody already contact Getty/iStock/Shitterstock about this? And what were their answers - also in case of a law suit? Any terms again that allows them to do it and we didn�t read or didn�t understand about the consequences for us?

I sent a request to iStock to remove my images from PROMO.com. I guess it will take some time to get an answer; and I am not sure to get a positive response. We would have more strength if every contributor send such a request to iStock.
I also posted a message on iStock forum.

About SS, I only saw my footages on PROMO.com (all images come from iStock). And I understand we get some (very) small commissions from SS, for sales on PROMO.com. This is probably an explanation to the $1 commissions I receive from time to time on SS. So I guess all this is legal for footages. This is why I stopped publishing footages on SS (I am now Pond5 exclusive for my new footages). I will probably remove my footage from SS in the future to avoid this.