For the past 14 years, I have collaborated with Adobe, consistently delivering quality content. As of the date of the unexpected block on August 23, I had over 115,000 images in my portfolio. Three weeks later, I learned (not directly from Adobe support) that the block was due to an incorrect use of a trademark in the metadata of one image referencing "Miyazaki's style".

I was informed this was my third infraction. The first regarded wood textures, which by nature are quite similar. The second was a lapse in providing complete metadata for a generative AI image. However, these were mere technical oversights, not malicious or fraudulent actions.

Wouldn't it have been more reasonable for Adobe to remove the disputed image and allow me to address these inadvertent errors? Instead, my account remains blocked, depriving me of my livelihood for two months.

Adobe, I deeply value our long-standing partnership and kindly request you to reconsider the decision regarding my account.
Or at the very least, provide responses to my numerous inquiries?

Warm regards.

#Adobe @MatHayward