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Topics - StockCube

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Bigstock.com / UK photogs - why is Bigstock asking for my VAT number?

« on: March 07, 2014, 18:08 »

I just logged into BigStock and saw for the first time a banner across the top of the page that said 'Please input your VAT number - if you don't we will have to start deducting VAT from your income' (or words to that affect).

This is a nonsense - I am not required to collect VAT unless my income is over £1000 a week (rough guide) and mine (in total) is nowhere near that. Not even remotely close. So I don't have a VAT number to give them.

Anyone else seeing this message?

StockFresh / If I close my StockFresh account will I get paid my balance?

« on: February 24, 2014, 09:41 »

Hi - as per the title - does anyone know the answer to this question?

If I close my StockFresh account now will I get paid the balance that is in my account? I have not yet reached the payout threshold.

Cheers

General Stock Discussion / CanStock review time

« on: November 13, 2012, 07:28 »

Hi all, does anyone know if CanStock are having review time issues at the moment? I have stuff pending for 5 days just now - not a big deal relative to other agencies, but as I am used to CS reviewing in under two days I thought I would ask in case there is a known problem of some sort.
Cheers

Veer / Veer, I love you.....but.....

« on: December 15, 2011, 04:52 »

Veer, I really like you. I love the way your site looks and feels to use, I love the commission rates, I love your acceptance policies and I especially love the way my balance jumps when I sell an extended licence. I really want you to be my No 3 agency, but that isn't really happening. I know I have a small portfolio, but I need to sell more and I need for my images to get more views in order for that to happen. I also need for my new images to be inspected waaaay more quickly. Mine have been sitting for a month in the queue now. These same images have been approved for weeks elsewhere and have been gathering sales already. It is not just me that is missing out.

You guys are in the perfect position to be one of the big winners from iStock's demise, please don't let this opportunity pass you by. Please, please can you spend more money on marketing and also employ another inspector - the one that you have seems to be a bit overwhelmed....

I say all this not to try and pick a fight, but because I would genuinely like to see you do well so that we can all benefit.
All the best,
Bridget (StockCube)

Dreamstime.com / Best way to ask nicely for a overturn of rejection

« on: December 06, 2011, 16:39 »

Hi, I wonder if you can help me. When I became independent last year I sent my best sellers to all agencies. Unfortunately my best selling file (on iStock) was rejected by Dreamstime. It was accepted by Shutterstock (and all my other agencies) and has since become my best seller on SS too. (Dont bother looking for it, I deleted it on iStock today as I don't want it to go to Thinkstock!). Last week I finally got round to resubmitting the image to DT, but today it was rejected. I had tried to explain why I thought the file deserved acceptance in the 'notes to reviewer' box, but this didn't help. I promise I was very nice in my tone in the message!

The first time it was rejected for being part of a series of three and therefore too similar, the second time for needing a model release. The other two in the series were accepted last year, but unfortunately they are not as good as this image.

I would like to try to speak to an admin regarding this image to try and see if I can put their fears at rest. I am not in the habit of doing this and in general I am very happy with my acceptance rate at DT. I am not a stirrer or a trouble maker, but would just like the chance to have a fair hearing and a chance to have my best seller at a top tier agency.

I know nothing about the best way to approach this and so if you could give me any pointers I would be grateful,

Many thanks.

iStockPhoto.com / iStock's new referral program

« on: December 06, 2011, 12:51 »

Hi, the other day I had a look at my iStock account and clicked on the referrals tab. There is now a higher commission for referrals of $20, but there are now two other options of 20% of the value of the sale or 20 credits.

iStock, being the lovely people that they are, have set this to 20 credits by default. Just a heads up that if these are not any use to you (as they are not to me) then you should change it to something else soon.

Cheers

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