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iStockPhoto.com / Banned From Istock! What shall I do?
« on: January 22, 2007, 15:27 »
Hello all,
I've been a member of Istock for a year now, I signed up last Christmas just to try it out, and left my images to it. In the mean while I was studying hard (I'm a student) with no much free time, until summer comes along and I checked up on how my images were doing and added some new ones illustrations from my school projects in graphic design. Then I started back at university in October and things were going great. I was getting to have about 50 files, over 300 downloads, I made $100 and was bringing in about $40 a month!
But, when i logged in to check how things were going in November I got this message:
I received an email in reply saying that 3 of my files were potentially derivative versions of another artists works. I wrote back saying that I had searched the internet for inspiration for some of my designs, and I was working from some of them and had in fact uploaded those files in error and was happy for them to be removed.
I waited but didn't receive a reply to that so contacted them again in December, and received a reply in January saying:
It says at the bottom of the email to contact [email protected] if I would like to discuss this with client relations, which I have done to ask if I will able to access my account again, to which I am waiting for the reply!
I was wondering if anyone has had a similar experience? Its funny, I uploaded the same files to Dreamstime also, they spotted the error also and gave me a warning but just disabled the files very swiftly.
I was wondering if anyone has any advice because contacting istock is very slow! Does this mean I am banned forever? I had $100 dollars in my account, is that lost? Could I open another account with them?
Thanks for your help,
And I know no one means to break the rules I certainly didint, but I'd learn from my mistake and always stick to the rules!
Ali
I've been a member of Istock for a year now, I signed up last Christmas just to try it out, and left my images to it. In the mean while I was studying hard (I'm a student) with no much free time, until summer comes along and I checked up on how my images were doing and added some new ones illustrations from my school projects in graphic design. Then I started back at university in October and things were going great. I was getting to have about 50 files, over 300 downloads, I made $100 and was bringing in about $40 a month!
But, when i logged in to check how things were going in November I got this message:
Quote
You have been banned from logging in for the following reason:
Hello, Please contact me at your earliest convenience. It has been brought to our attention that some of your submissions are potentially derivative versions of another artists works. Please contact me at your earliest convenience. Your account has been locked while we review your submissions. Regards, Chris McBurney~Lobo iStock International Inc
I received an email in reply saying that 3 of my files were potentially derivative versions of another artists works. I wrote back saying that I had searched the internet for inspiration for some of my designs, and I was working from some of them and had in fact uploaded those files in error and was happy for them to be removed.
I waited but didn't receive a reply to that so contacted them again in December, and received a reply in January saying:
Quote
The administration team at iStockphoto has closed your account privileges.:
It says at the bottom of the email to contact [email protected] if I would like to discuss this with client relations, which I have done to ask if I will able to access my account again, to which I am waiting for the reply!
I was wondering if anyone has had a similar experience? Its funny, I uploaded the same files to Dreamstime also, they spotted the error also and gave me a warning but just disabled the files very swiftly.
I was wondering if anyone has any advice because contacting istock is very slow! Does this mean I am banned forever? I had $100 dollars in my account, is that lost? Could I open another account with them?
Thanks for your help,
And I know no one means to break the rules I certainly didint, but I'd learn from my mistake and always stick to the rules!
Ali
