Yesterday I made a couple of questions to Getty ...

Why the downloads that I find on this page
http://www.istockphoto.com/user_stats?id=12504814&Offset=-1&DownloadsGraphFileType=
are not present in the monthly summary of my royalty earnings? I have I have a few sales there.


And they said this:

"We have changed to an entirely new royalty system and some of the old stats that you are referring to are being pulling from old systems that are not accurate, and by a mistake, these are still visible and in the process of being taken off the web.
So, anything you saw on the user_stats.php page,or profile page, or Deepmeta in 2017 is irrelevant as a royalty bearing transaction.
Any royalties, stats or graphs you see through DeepMeta, 'Profile' tab or iStock links is not valid as royalty bearing transaction and will not reconcile with your royalty statement.
As of of January 1st, and until further notice, the one and only place where you will see transactions that are accurate and royalty bearing is on the monthly royalty statement."

I think it is absolutely not true, what do you think?