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Messages - gbalex

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1276
Shutterstock.com / Re: Sudden March drop sales
« on: March 21, 2012, 21:48 »
It seems a bit slow on the sub side although I have 3 EL's this month which is not the norm for me. I'll catch one maybe every other month. I still think that SS is playing with the search algorithm to find their sweet spot....just my thinking

I am in agreement with you that they are making changes to the search engine and I think the changes they are making to the site are affecting sales as well as review times. Historically September, October, November and March are my best months, however this year they are significantly down even though I have been uploading more than I have in past years. I think they are messing with the most popular search and those images brought in a good portion of my sales. That coupled with the fact that there are major bugs and new images are getting fewer sales means less downloads for my port in general; regardless of the month.

1277
Shutterstock.com / Re: it's frustrating
« on: March 21, 2012, 10:28 »
Hi I'm the OP.  DT accepted all these images, no problems.   Yeah I know that doesn't really prove anything.  Well it proves I'm not completely crazy  ;)
Have you contacted SS about these rejections? I feel we need to do that more. They can't fix the problem with reviewers if they don't know about it. A polite and to the point email to them including maybe some fragments of 100% resolution of the images in question can surely do no harm, but might help.  If all of us take it to them when rejections don't make any sense maybe it will improve their process in the future.

I agree with you especially if you are a long time submitter and you are certain your work is well above average.

1278
Shutterstock.com / Re: it's frustrating
« on: March 19, 2012, 10:58 »

Where I am and if it's on acceptance, or if it's for the USA, my normal, everyday, RF images are taking a week currently.

Oh does your review time is in week ???? is it normal review period in SS now ?

My last batch was reviewed in an hour.  I think we are assigned to a small group of reviewers, maybe based on location or server. I think there have been some delays because they are making changes to the site/servers.

1279
Shutterstock.com / Re: SS review time over 4 days?
« on: March 16, 2012, 12:51 »
My last two batches were reviewed a few hours after I submitted them.  The batch before that took 2 days.

1280
Shutterstock.com / Re: it's frustrating
« on: March 16, 2012, 00:39 »
It is well known that SS reviews are all over the map.  They accept the most god awful stuff from some well known submitters and reject pristine work from others.

For a very long time I had close to 100% acceptance then suddenly I ran into a reviewer or possible a script that was rejecting my work at close to 90% for about 4 months. I kept submitting images to get a good understanding of what was up. My conclusion was either the reviewer was making more for rejections, they were malicious or they were completely blind.

Now for the kicker, suddenly that reviewer seems to have moved on to new prey, because once again I have close to 100% acceptance.

I find that doubtful, because I doubt reviewers are assigned to certain people... I figure they probably just pick batches from the top of the queue, but thats just a guess.

That being said, I also HOPE you are wrong, because my trends are somewhat similar.  I started off with a high acceptance rate, then it dwindled, then it rose and is very high right now.  I like my explanation (for me), better than yours... when I first left iS, I was submitting my very best work to SS first, so most of it got accepted.  Then, stuff started becoming rejected because I had to learn exactly what SS wanted, if the shots didnt scream "accept me!!!".  Then I learned, and now I am having almost everything accepted.  That is my explanation, becuase it's what I want to believe :)

Anyone have insight on whether reviewers cherry-pick certain photogs, or get assigned to certain photogs?  Or do they just get a batch ID in their inbox

I submit with quality rather than quantity in mind. I spend a great deal of time trying to produce images that will make it onto first page searches.

Can you explain why I would suddenly see a long string of rejections that lasted over 4 months after having experiencing the opposite for over 8 years?

The quality of my work continues to improve and suddenly I could not get anything approved and then just as suddenly my images were somehow acceptable again.

1281
Shutterstock.com / Re: it's frustrating
« on: March 15, 2012, 10:43 »
It is well known that SS reviews are all over the map.  They accept the most god awful stuff from some well known submitters and reject pristine work from others.

For a very long time I had close to 100% acceptance then suddenly I ran into a reviewer or possible a script that was rejecting my work at close to 90% for about 4 months. I kept submitting images to get a good understanding of what was up. My conclusion was either the reviewer was making more for rejections, they were malicious or they were completely blind.

Now for the kicker, suddenly that reviewer seems to have moved on to new prey, because once again I have close to 100% acceptance.

1282
Shutterstock.com / Re: Recent uploads disappeared
« on: March 08, 2012, 15:22 »
Happy to say mine is also back since early this morning.

Me too. Must have done some indexing overnight. New images are now showing and also new image is first in my keyword test for my own images. #1 in the Popular and New, search and it has no sales, just got placed today. I guess SS still has a short "Honeymoon".  ;)

So you are telling us that your image was positioned in the number 1 spot on the most popular page and it has never had a sale? Are you saying that it is postioned number 1 in your port or on the site as a whole.

Quite frankly I find that alarming.  I have been experiencing the opposite, the batches that have gone missing and then re appeared are burried many pages back in the searches. So far back in fact that most of the time I give up looking for them in New, Relevant and Random. I have never found an image that has no sales positioned on the front page of the most popular search.

1283
Shutterstock.com / Re: Recent uploads disappeared
« on: March 02, 2012, 14:09 »
SS puts different sets of data like images, thumbnails and the keywords associated with the images in our ports on different servers. These latency bugs which continually reappear without resolution, could be caused by data set servers that are out of sync across the SS network.

1284
Shutterstock.com / Re: What is going on with Shutterstock?
« on: February 29, 2012, 16:39 »
This is my fear, lets hope that it is the anomaly stockmarketer mentioned. These changes do concern me because I am a very early SS member and I have never consistently experienced this sales pattern.   It is time for us to start paying close attention.

I'll try again since you may have missed the question?

What are your fears and concerns? What should we be paying close attention to?

BTW my sales follow pretty much the same pattern as Stockmarketer, weekends slow Fri-Sun, Mon-Thurs. best. Even with my small collection, I get a constant trickle of downloads on SS. ANd Feb. looks very happy.  :)

Have no intention of being goaded into sparing.

I stated my recent observations and will leave it to your own inductive and deductive reasoning skills or lack thereof.

The contents of each of our ports is different and to be sure that content affects the sales patterns in our port; with or without outside intervention. I will leave it to you to deduce or ignore those sales patterns in your own port.

1285
General Stock Discussion / Re: The wave is breaking
« on: February 28, 2012, 19:58 »
I tend to agree with Wut, that chances are good that if some of the small agencies hit it big, they will start messing with royalties.  As I see it, 123RF didn't try lowering royalties until they made it into the Big 4 (however briefly). 

I also still remember when Istock had been around for 5 years or so, and SS for at least 2 years and FT was the newest kid on the block (no, they haven't all been around the same amount of time).  Originally, FT were extremely responsive and accommodating. There was a lot of give and take with the contributor community.  Over time, I think we were viewed and treated by the big sites, less as partners and more as a necessary evil.  Our opinions were no longer welcome as they introduced subs, and later lowered royalties.   

However, seeing that some sites will do this when they get successful doesn't make me want to limit my options to those successful sites, who have already proven they will lower commissions.  It makes me want to broaden my options and upload to the smaller sites.   Yes, its slightly more work to upload to more sites, but a very small price to pay to keep some checks and balances on the big sites. 

I am extremely glad I joined Veer, Depositphoto, and Photodune.  Together they account for several hundred dollars a month I would not otherwise have, plus an insurance policy against falling royalties at the larger sites.   

I agree with you Lisa and I try to upload to the sites who treat their contributors well. I find it hard to swallow when the sites which we helped become successful, in turn thank us for our support by cutting our royalties and then utilizing that money to stick it to us further via newly ramped up sites sporting niceties such as best match disease.

1286
Shutterstock.com / Re: What is going on with Shutterstock?
« on: February 27, 2012, 17:40 »
One thing to keep in mind is that the predictability of sales based on day of the week is dependent on a large sample size of data.  Early on, I would see wild swings, but I've gotten to the point that sales volume is high enough that I can pretty much predict how a day will go based on what day of the week it is and how the previous several days have gone.  One EL here or there doesn't throw it off too much.

This is how my total sales break down these days, not just at SS but I'm finding the sites are pretty consistent.  Week after week, there is little variation to these percentages unless a holiday is in the mix (each day is a percentage of the weekly sales adding up to 100%):

Sun: 10%
Mon: 15%
Tues: 18%
Wed: 18%
Thurs: 18%
Fri: 14%
Sat: 7%

For the last 5 or 6 years my daily sales patterns were very similar. However over the last month in particular I have noticed a shift.  I am hoping that the shift is not permanent.  To me it looks like purchases are no longer as dependent on the market.  I am basing this on the changing sales patterns for my images with high returns. It is safe to assume that if you are also seeing the shifts in sales that I am seeing, it will be more noticeable for those of us who's ports contain a larger proportion of images that bring in high returns.  

1287
Shutterstock.com / Re: What is going on with Shutterstock?
« on: February 27, 2012, 13:41 »
Interesting. I have noticed a similar pattern on IS, where I'm exclusive. Tues, Wed and Thur are no longer the best days, in fact sometimes they are very poor. Rather than it being a bug or an anomaly, I had assumed it was some sort of rotation of files/contributors.
This is my fear, lets hope that it is the anomaly stockmarketer mentioned. These changes do concern me because I am a very early SS member and I have never consistently experienced this sales pattern.   It is time for us to start paying close attention.

1288
Shutterstock.com / Re: What is going on with Shutterstock?
« on: February 27, 2012, 12:36 »
1. I have noticed a change in the long standing sales pattern for my best selling images.  They no longer sell every day; instead they seem to be rotating the days they sell well.

2. I have recently noticed that I am required to sign back into the site frequently, most likely to do with concurrent site, search & cookie changes.

3. I have notice that when newly submitted images go missing or have search issues my review times increase. While I do not appreciate longer review times, I would rather see those batches held back in review, than end up in the long list of batches that never have a chance to sell at all, because they are essentially not available for sale.

4. Historically Tues - Thursday have been my best sales days, that has recently changed. It is hard to tell if this is permanent because my sales have been negatively impacted by numerous site bugs.

1289
Are we really such pathetic defeatists?

It does not take much for the collective mindset to change, in fact the courage of just one person can ignite a lasting change in mindset.

[youtube]http://www.youtube.com/watch?v=qq8zFLIftGk[/youtube]

We forget the very roots of microstock which are different than traditional stock, in that IS and SS were created by buyers who wanted a cost effective product for themselves.

Today there are still a substantial number of stock photographers who are also buyers. And many of us produce content which is used by our colleagues; therefore we have the opportunity to influence where those colleagues buy the product they need. 

Why in the world would we choose to continue to hand over our power to corruption or greed; when clearly amongst our own numbers we have the buying power to protect our own interests.

History has proven over and over that when the collective balance become disproportionally out of wack we unite as collectives to restore a semblance of fairness and balance.  It took only a few people to stand up and start the trade unions and they had more to lose.

How much courage does it take to vote with our pocket book and encourage our friends, family and co-workers to do the same?

1290
Shutterstock.com / Re: Recent uploads disappeared
« on: February 22, 2012, 11:27 »
Support replied to my ticket late last night. Known bug, working on it, sorry for any inconvenience it may cause.

Not happy, but not sure what else do to. If the scuttlebutt is true that the big bosst for new files is no longer in place, perhaps it won't hurt so much that after a few hours and a couple of sales the batches vanished for a week...

I submit about 5 times per week, most of my batches (not exaggerating) from August on have been hit by these bugs.  The batches that ended up missing or had search problems are a loss.  Most of those images do not have sales and SS will not allow us to delete them for re-submission. I am beyond pissed and refuse to add new images to the abyss.

Very poor show on SS's part , this has gone on for far too long.  They must not be putting many resources toward resolution or worse yet, they could have decided it cost too much to fix and they expect us to live with it.

1291

So you decide to sweeten your financial arrangements with your 20 best selling vendors and make the deal less financially attractive for the other 80.  The end result is that the 20 best sellers give you more and more stuff since you strengthened those relationships, and a number of the other 80 decide to stop supplying you.  You're OK with this, since their products weren't bringing in customers, and the extra shelf space makes more room for the additional products from the top sellers.


This makes sense in theory.  Unfortunately, in practice, there are a few kinks.  Sites have discovered that rigging their search engines to promote the images they make the most profit on is preferable to boosting the (previous) best selling contributors.  

I am black diamond on Istock, but my stuff has been buried there, and sales have been in decline for a year or more.  Same story on Fotolia.  It's no coincidence that since the last major search engine shakeup Emeralds have reported plummeting sales, and lower ranked (lower percentage) contributors report sales are booming.  

Once 123RF figures out it can boost it's profits by pushing its lowest ranked (most profitable) artists to the front of its searches, the same thing will happen.  

The real death of this industry will be the fact that it punishes its successful suppliers in its pursuit of short-term profits.

I agree with your recap, which is why it is infuriating to see sites make these moves so that they can gather the resources needed to manipulate sales at our expense.  

I think SS is in the process of implementing this scenario as we speak. To date it does not seem that they are using their newly hired programmers to fix the serious bugs that negatively impact the folks who's hard work has helped them prosper and grow.

1292
Shutterstock.com / Re: Recent uploads disappeared
« on: February 18, 2012, 10:24 »
......Do you know where the forums are on SS and do you take the time to read them......
Nope, way too much crap to wade through on that forum. If I actually read half of it I wouldn't have the time to produce any images!
Sooner later anything important gets posted here (usually sooner)

This bug has been occurring for some of us off and on for years. This year the bugs increased to the point that every single batch I uploaded from August on, has been hit by missing images or images that are not searchable.  Needless to say it has impacted sales significantly.

The bugs have recently spread to more submitters and have become so severe and widespread that SS is finally acknowledging that they do exist (most likely at the database level).

Let us hope they address the multiple issues in full, instead of the bailing twine fixes that they have been applying.

1293
I won't be leaving, as I sell well at 123RF and I won't be seeing a cut. 

But I actually agree with the sentiment of the original post here, as well as replies who say everyone must make his/her own decision.

If a partner changed the terms of a deal on me, I would have every right to leave.  If I feel I'm being negatively impacted, I would say so, and if I end up being ignored, I would leave.  I would be a fool not to. 

We all should respect every individual's right to make decisions in his or her best interest.  If I were in the shoes of someone upset at the new terms, I would want to leave.  And if you were in my shoes, retaining your rate or even seeing a possible increase, you would want to stay.

The thing I have a hard time respecting is whining.  Or a victim mentality... taking abuse and sticking around for more.  By all means, make noise and try to get the other party to see your side, but if that ultimately doesn't work, you have to make a decision and live with it.  You're no one's slave.

It is really no secret that the folks who shoot full time would not be upset at all to see those who do not shoot full time leave the marketplace. Their departure just leaves a bigger piece of the pie for themselves and conversely if they choose to stay their exploitation to fund company growth could also be seen as beneficial to their bottom line.

The folks who shoot part time are either hobbyist with hit or miss images or they are buyers who produce HCV content as a second business in smaller quantities. Income for the former HCV content is already lower in recent years because that content is buried overnight by volumes of images from hobbyist and factories, so these royalty changes will impact the income of those producers especially in the lower tier sites. 

IS found out what happens when you reduce income for the later camp.

1294

Which is exactly why I supported this site first as a buyer and then as a contributor.  If I see a drop in earnings or search engine tweaking that benefits site earnings at the cost of contributors, I will no longer support this site as a buyer!

When are these companies going to realize that at the microstock level there is a huge crossover between the buyers and sellers.  Screw one and you screw both.  Istock was able to get away with selling images at much higher prices than their competitors because whenever they raised prices many buyers took solace in the fact that they were going to make more money at least on the selling side.  Between that and the intense loyalty both buyers and sellers had at istock they were able to make it work ..... until they pushed too far and started lowering commissions.  123rf is doing the same thing only it won't take them as long to fall apart as they don't have the loyalty and earning power that istock did.

Again, at the microstock level when you anger and alienate your contributors you are also angering and alienating many of your buyers.

You can add to that buyers that either work for large agencies or buyers that have solid working relationships with key buyers within large agencies. I no longer purchase or upload to IS and many of my contacts and associates chose to end their relationship with them as well.  

What really irks me about these new changes, is that the company feels completely justified in funding their expansion and pet projects at the expense of its submitters; who provide and fund the resources that make their business possible.  

1295
honestly I dont understand why you guys come here with non fundamented stuff when there isnt a positive argument to talk about.. BUT yes can make them look pretty, perhaps you will get somekind of reward, seriously dont blame the agencies/contributors

Luis, it is well known that some of us were directly contacted by one of the big players and told that there were certain small players we contributed to that were undercutting their business.  Agree with that argument or not, it has happened, and it is a real concern that we all have to keep in mind.  The older, big players ARE feeling threatened by the newer, small players.  And if you support the new agencies offering lower prices and commissions, you are helping to drive business away from the older agencies that you also support.  At some point you have to ask yourself if that is smart business.

Which is exactly why I supported this site first as a buyer and then as a contributor.  If I see a drop in earnings or search engine tweaking that benefits site earnings at the cost of contributors, I will no longer support this site as a buyer!

1296
123RF / Re: 123, is it worth it, second time around?
« on: February 16, 2012, 07:33 »
Sure take them for a spin, there should be a window of opportunity for high volume shooters over there.

However once they skim enough money off the lower volume shooters to fund their new Rome, I would not be surprised to see the newly hired IT boys craft a shiny new search engine.  Once that is in place how long do you think it will take before we see best match disease set in? 

In regard to searches I notice a red arrow to the right of SS. I wonder if HCV shooters will be seeing a difference in coming months at SS. They had job postings for a search engine programmer a few months ago, any signs that best match disease is rearing its ugly head over there?

1297
Today I am hurt and confused.  What have I done wrong?  Why don't you love me any more?  

You haven't done anything wrong. But you have confused a personal relationship (love and trust) with a business relationship (financials and leverage).

Whenever a business has leverage over something (employees, distributors, etc) it will almost always take advantage of the leverage to optimize its financials.

I'm going to repeat this again and I hope someone is paying attention. Bookmark this. You are all slowly being herded herding yourselves toward Shutterstock with your "support the fair" mentality. When you all end up in the SS corral, they will have the absolute maximum leverage to make changes that inflict massive damage to contributors. I'm not saying they will. I would like to hope that they won't but history suggests otherwise.

I think SS is already making those changes, we are just too trusting to notice!

1298
@stockmarketer: Not sure how you get any parallel between the Occupy movement and complaints about agencies changing the split between contributors and agency.

We create what the agencies sell. They don't direct, fund, own (and sometimes barely market) our product. Complaints about predatory moves by agencies are more like the sports lockouts, SAG and writer's guild actions or any actor's or writer's complaint about their agent. The agencies wouldn't exist without us, but we need them for the storefront for our work. There's no "down with the rich" stuff in our complaints, but there is anger (justified IMO) in these unilateral, non-negotiated changes in terms which - no surprise - solely benefit the agency and not contributors.

Adding more reviewers isn't going to sell more product. 123rf would have to be pouring that money into doubling the sales volume before I'd be interested in talking about handing over more money to them.

I agree with the above!

stockmarketer name one business that is happy with stagnant or worse yet decreases in royalty rates while their own costs of doing business rises across the board!

1299
Hi everyone,

The new commission structure is up. You can read it as you log into 123RF and the structure is right below the captcha entry.

I thank you for your patience and for those who have afforded us some amount of faith - I personally thank you very much. I am open to all questions and I promise to answer each and every one. As usual we'll be upfront about things.

All I can say is, allow our track record to speak for itself. We came from humble beginnings have outlasted quite a few agencies and we aren't stopping our growth. I do apologize for dismal review times, I acknowledge we're a bit slow but we're hammering out the videos platform this month, our attention is focused there somewhat.

We are making quite a number of changes most importantly - we've been given the go ahead to expand the operations department threefold. I believe in about 2 months time, long review times will be a thing of the past.

I welcome your questions.... As usual :)

Alex.


To recap you will be expanding your operations department threefold "At Our Expense"!  Soon we will be seeing job postings bragging about stellar company benefit packages while we suffer the consequences.

I do not know about the rest of this bunch but I am sick to the bones at seeing others benefit at my expense. http://www.microstockgroup.com/shutterstock-com/day-in-the-life-jon-oringer-wsj-slideshow/

Our costs continue to rise, the companies are doing well, they are hiring and yet our standard of living continues to deteriorate.

Pathetic and dispicable!

1300
Not at all surprised to discover that Jon is so down-to-earth.  He runs his company like a smart businessman, not an egomaniac.  Wish his attitude and work ethic were contagious.  


Or is he, we could just be falling for a nice story, fairytale or carefully planned PR presentation ;) (that being said I wrote a comment similar to yours a few hours ago)


Yes nothing for years and then a nice PR story.  Something tells me we can expect more follow.

As for being grounded how many of us enjoy the following benefits. http://www.shutterstock.com/jobs.mhtml?nl=1&jvi=o46KVfwz,Job&jvs=Indeed&jvk=Job "Among other great benefits, Shutterstock offers competitive salaries, health and dental plans, 401k, company equity, daily breakfasts, weekly massages, discounted gym memberships"

Considering how much of a cut SS is taking from our efforts, it should not be surprising that the SS office has espresso machines vs the standard coffee makers that most business's use, along with all of the extra company perks the people working at the SS office enjoy.

I would much rather see a standard office with normal benefit packages as well as a better performing site without bugs, so that instead of pennies we could also enjoy fair revenue coming back to us as submitters.

As for looking tired, parties and events until 1:00 AM, helicopters and trips to second homes in elite location like aspen tend to wear you out.

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