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Messages - Jo Ann Snover
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1626
« on: November 29, 2017, 13:00 »
Not sure that anyone's tried a co-op with video, but it has been tried with images and so far, nothing has taken off.
You could certainly argue that video is different and that the monthly all-you-can-eat model is different, but I think that many of the same issues would come up.
Beyond the internals of running this co-op, why would buyers come to you versus any of the established agencies?
When you consider the momentum and marketing budget of the big agencies, having amazing unique content or some radically different approach (such as how Canva differs from Shutterstock, although SS is clearly trying to eliminate as much of that gap as it can) are the only ways to draw buyers away - I'm assuming you won't try to undercut on price as no major contributors would be interested.
How do you persuade major, successful contributors to forego the known income from an established site to give you exclusive content? Stocksy was able to get off the ground with that request because (IMO) they had Bruce Livingstone as a founder and agencies were behaving very badly at that particular time.
I'm leaving out a lot of other issues (such as the unlimited clips business model or the size of market for video vs. images (and I know everyone's currently breathless about the future of video, but the market is inherently smaller)). But even with just the above, you'd need to answer a lot of business questions - not how to build the site questions.
1627
« on: November 28, 2017, 12:58 »
I guess that tells you how many of us use Linux  If you remember when reading metadata was new, there were all sorts of problems depending on which software had written the file. I'm guessing you've found an app whose format is valid, but isn't properly read by the agencies because no one was using that before. I don't (my Mac is Unix under the hood, but that doesn't count), but I did wonder if Irfanview was available on Linux. It isn't, but apparently runs OK under a Windows virtual machine, but I found a list of Irfanview alternatives for Linux and wondered if you'd tried any of these? https://alternativeto.net/software/irfanview/alternatives/?platform=linuxThere's also ExifTool - and if you scroll down there's a list of Linux tools that use this library https://www.sno.phy.queensu.ca/~phil/exiftool/
1628
« on: November 26, 2017, 13:51 »
It's up to date on the phone app.
On iOS, the Activity page number is not up to date (like the main contributor landing page on the web), but the Earnings page is. I see the same on my Android tablet.
1629
« on: November 26, 2017, 13:50 »
To put it simple, it looks like for a certain overall rank I deserve a given number of downloads, not more, not less. I don't see this, and I also don't see how anyone could ever improve their position if this were the way things operated. I was with Fotolia from 2005 and then left mid 2008 to mid 2011 when I was exclusive with iStock. Upon returning to indie status Fotolia would not permit me to return (I had been organizing contributors to push for better terms and conditions and they weren't happy with that). December 2016 I was allowed to re-open my account and upload my portfolio The history is just to explain that although I was in a way starting from scratch in Dec 2016, my account was my original one which might mean there were differences I'm not aware of. However, I've seen my status slowly improving over the last 11 months - which is what I'd expect. I'm a middle-class stock contributor (solid if small-ish portfolio) but I know what sells at SS so I have no reason to believe it wouldn't sell at Adobe/Fotolia. Unsurprisingly I see what I've expected to see with a few pleasant exceptions where something that had had bad timing at SS did better as a "new" image at AS/FT. If there was a set point for my downloads relative to my rank I wouldn't have been able to make those improvements over the last 11 months.
1630
« on: November 25, 2017, 20:53 »
I just went to check my stats and for November so far, my non-US sales are 24% For Oct 2017 it was 20% non-US. I'm based in the US. In the thread about this last month I had noted my recent average over the last (almost) year was 29% non-US. As I noted in that thread, that is down a lot from earlier days.
1631
« on: November 25, 2017, 20:42 »
Glad to see that Ruth Black has apparently managed to get SS to take down all the "diet" images with bits from her cupcake images taken down.
Not so happy to see that this portfolio is still up and running. What are the odds that the balloons and cupcakes are the only stolen items in such a huge portfolio?
1632
« on: November 23, 2017, 02:47 »
In 8 years I had never had a refund on DT until today, but fortunately it was only for a 35-cent sub. Hopefully not a new trend for them.
I don't have records from pre-2011 (I returned to being indie in June 2011; have been with DT since 2004), but in the 6+ years since then I've had 16 refunds, the biggest of which was $16.20. It's completely bogus that the accounting isn't done transparently (sale should stay with a mark indicating it's been refunded and the refund should be a separate entry). It's also a crock that they claim they can't provide a reason "due to the high volume of daily transactions". They could automate this with a set of reasons for the refunder to choose from. Somehow it's always seemed like a final insult that the robo email ends with a plug for the referral program telling you how to "earn $$$!"
1633
« on: November 18, 2017, 20:19 »
...I like to shoot photos mostly with my smartphone when I travel or just when i feel like, so I tought it would be a good idea to subscribe to one of these websites like shutterstock,...
Assuming you have some notion of making some money from licensing your images as stock, you should probably figure out if what you like to take measures up to the quality of work that's already being licensed on SS (or Adobe Stock, or the EyeEm collection on Getty Images, or...) Take some keywords for things you've recently shot that you might upload and do a search on these sites. If you think you have something to offer that isn't already well supplied - and with 163+ million images on SS, there's a lot there already (even though a good portion of that is repetitive filler and will likely never sell) - then go ahead. I wouldn't worry so much about watermarks on social media images, but unless you can build a really prominent brand for yourself, I wouldn't expect any Instagram presence to drive stock license sales.
1634
« on: November 18, 2017, 12:15 »
I think that in part you're starting with SS at a hard time - massive collection and there isn't the almost automatic download of new images that used to occur, which helped give you a boost in searches that allowed popular images to take off. However I also think there's a lot in your images that explains low sales - and remember this is about your images as stock, not in a more general sense. For your outdoor images, you should perhaps consider correcting perspective and editing out people (where it makes sense) so you can avoid an editorial license. Most of your architectural images are of things, not events, so there will be much more sales potential if you can avoid editorial license. The comments above about post processing are worth considering too. Bratislava returns over 13K photos on SS and if you look at the first couple of pages you'll get a sense of what sells. For the still images, I think a big problem is odd styling - you're over thinking things and over complicating the composition, leaving something that will have very few buyers able to use the image in their design. For example: This image is full of fruit, glasses, blender, etc. in ways that you'd never see if someone were actually making smoothies. You've also put objects behind one another and half off the edges that further reduces usability for a designer. Another: this says it's in a beauty salon but this is someone painting their own nails. There's a bracelet and part of a watch showing on one arm which I think would be better removed, and do the whole thing on a white surface as an older woman painting her nails would sell better. This is just a jumble of Christmas objects that would be hard to use as a background in any design - less is more. Where does the designer put text? Also, if you search for Christmas background photos, there are nearly 3 million - it's a very competitive segment. This how to buy a house image just doesn't work. Houses aren't bought with cash (mostly) and the headings on the paper don't make any sense (to me anyway, and I've bought and sold a few houses in the US). And if it were a cash transaction it would be huge piles of much larger denominations Who puts a pear on a vase? You don't inject pills, so unless you show crushing these pills into powder, I don't see why these objects go together Lighting on food shots is really important - it needs to make you start drooling when you look at it! This might be a local dish served in a traditional way, in which case highlight that in description & keywords That last image has a lot of spam keywords - it says it's chicken meat but pork, cutlet, turkey, beef and burger are there too. It also has healthy and diet, but the meal looks the opposite and wooden although there's no wood. You must stick to what's in the image - it won't help you sell more to add in irrelevant keywords. There are more examples, but I hope this illustrates my point well enough. Apologies if it sounds harsh, but it's about the sales not about you or your photography. Good luck.
1635
« on: November 17, 2017, 19:50 »
I think Alamy is completely incorrect in asserting that since they don't own the copyright to any images they don't have to do anything when displaying stolen images or vectors. None of the other agencies own the copyrights either and yet they take seriously their agency's reputation and don't want to be a disreputable place offering licenses to stolen work.
Just because the other party says they have the copyright, doesn't mean they're being truthful and this, again, is a problem other agencies have confronted. At one point (no idea what the rules are now) iStock used to require that vectors be uploaded either with a reference photo or screen shots of the work in progress so they could ensure the person uploading the vector had created it themselves (and not auto traced someone else's work).
Any agency needs to have a process in place to do more than just take the word of the uploading party. And I think any agency needs to have a process where the agency works it out or takes down content, not bailing on the issue and suggesting that the contributor has to work it out. You need to get evidence of your ownership together for them, but they need to do the leg work - that's part of what they get their 50% for.
Certainly your file being uploaded at other agencies at an earlier date is a good indicator that the other person's work is the copy. The other thing that can help call out thieves is when their portfolio has copies of multiple artists' work. Not sure if you've done some searches to see if you can find evidence of that.
Not sure about hiring a lawyer (expensive) but you should definitely push back on Alamy and explain to them how the other agencies handle this situation - even when they're slow and wait for contributor reports, it looks like everyone is better than Alamy in that they at least acknowledge it's the agency's responsibility.
1636
« on: November 17, 2017, 16:10 »
The short answer is no, I don't, but you want to compare this November with last November, not with October 2017.
If you don't have seasonal images, you might see a drop as this is the peak time of year for seasonal downloads - I just checked my last 200 sales on FT/Adobe and 39% were seasonal; SS was a bit lower this year at 33% of the total.
I have generally seen November be the peak sales month for my portfolio (started doing this in fall 2004)
1637
« on: November 17, 2017, 10:34 »
.. The writer claims to "know" the OP went exclusive with iS (he did not), and if that's true they're asking him to break the terms of exclusivity by uploading a photo to DP..
The proposal was for an RM sale which would not violate the exclusivity agreement - one becomes RF exclusive with iStock, and RM sales have always been OK. I would be very circumspect about doing any business with DepositPhotos, but if you're already with them, doing a deal on the side for an RM license is only a matter of whether you're OK with them taking such a huge chunk of the high value sale.
1639
« on: November 16, 2017, 20:01 »
For checking stats, the iOS app works fine.
I just checked my stats for today, and I get individual entries where the amounts are different - so for the same file I showed one at 38 cents, one at $2.85 and one at $16.80. However if there are multiple sales for a file for the same amount, you'll just see 2 for a total of 76 cents (for example)
Updated to correct what I wrote. The iOS app doesn't help if you have multiple SODs of different amounts in a single day. It adds the amounts together and shows you totals.
Today I had two SODs for a total of $1.46 on an image. In addition to 73 cents not being a number I have seen before for an SOD download, I remembered seeing a number this morning where there was only one download. This was one at 59 cents and one at 87 cents. If there are lots of SODs for an image, it could be almost anything. Here are some amounts for SODs I've seen just in October and November...
0.38, 0.45, 0.51, 0.55, 0.59, 0.64, 0.67, 0.71, 0.72, 0.75, 0.77, 0.82, 0.87, 0.89, 1.03, 1.47, 1.73, 1.80, 3.00 . . . and that's just the small SODs, presumably coming from the cheaper subscription packages. They must really be experimenting with pricing...
1640
« on: November 13, 2017, 21:56 »
Are you talking one or two files or all? If it's one or two, it's trivial with the Adobe interface - in your portfolio view, click the image and click "Delete file"
1641
« on: November 13, 2017, 11:46 »
I guess it raises the question of where all the other images (person, grass, buildings) came from as well.
Now you get my Point! If people start looking into this profile will discover a lot of picture from themselves. 
Without being able to find the source images, I find it suspicious that the balloon thief's portfolio has composite images where the image parts are not in the portfolio too. For example, there's a series of diet images that have a cupcake, hotdog, doughnut and pizza slice in them. None of those food images are in that portfolio. I did do a few searches to see if I could locate the originals, but I wasn't able to in the time I was willing to spend (unfortunately those are popular subjects). If there were one or two more composites where someone recognized the stolen pieces used, it might be enough for SS to take the whole portfolio down (versus just removing the balloon image).
1642
« on: November 10, 2017, 16:58 »
Maybe they run some sort of automatic search by place name and come up with a list of keywords that come up empty.
Lots of the US cities on the list I have content on DT already.
1643
« on: November 10, 2017, 15:52 »
The new interface appeared for me this morning. I posted my thoughts on the SS forum: https://forums.submit.shutterstock.com/topic/92209-coming-soon-our-new-content-editor/?do=findComment&comment=1642557Not impressed - it's usable, but not really any more functional and things take longer or are hidden when they used to be plainly visible. It'll be interesting how this shakes out. But in general, effiing up the site in November (mostly I'm thinking of all the buyer-side nonsense) is so utterly stupid you'd think they just started versus have been doing this for over a decade...
1644
« on: November 10, 2017, 15:23 »
I got the popup today and also email from DT yesterday with an even longer list of places "Buyers are looking for these places in your country right now:" It seemed so amazingly idiotic and slightly funny that I didn't delete the email - there were probably 500 place names in a four column list! I'm in the US, but they included small towns - Zephyr Cove, population 565 - and big cities - Tacoma, population 210,000. They also included places that aren't towns or cities, like Yellowstone National Park. There were lots of places I've never heard of - for example Tok (it's in Alaska) and Egg Harbor (one in Wisconsin and one in New Jersey, they don't specify which  ) I find it literally incredible that buyers were searching for all these places. So what is DT trying to do?
1645
« on: November 10, 2017, 15:10 »
Funnily enough I got a subscription sale for $10.97 this morning, which is great. It'd be greater if I knew exactly what rights I'd licensed with that (so these custom deals are like SS's custom deals where we don't know the details).
It's less great if it's the equivalent of an extended license sale (which should net just over $25)...
I think the category it shows is subscription but that is more an administrative convenience than that the deal is like the subscriptions you can read about on the web site.
1646
« on: November 10, 2017, 11:58 »
Somewhere in a thread here Mat confirmed that the odd amounts at higher than normal rates were from custom deals from large customers. I've had some around $5.xx. I don't know what the range of royalties is.
1647
« on: November 09, 2017, 11:31 »
I have 500 images, apparently (should be 2,200-ish). Plus, a search I do often that has about 28,000 results now has just over 4,000
1648
« on: November 09, 2017, 09:19 »
... but I'd be very surprised if they turn anyone away who happens to find out about it.
of course. Which is why trying to make the program more acceptable to contributors by saying they won't market it to existing customers is misleading spin.
1649
« on: November 09, 2017, 09:15 »
If you look at your portfolio in the catalog manager with Most Popular versus on the buyer side you see two very different versions of popular - catalog manager version isn't mangled.
On the other hand, if I look at some search results (that I monitor every now and then) I'm not seeing the big change in what shows up sorted by popularity - in other words my popular files are still on the first page where I expect them to be
1650
« on: November 09, 2017, 01:59 »
Just tried uploading a couple of images to see if the new interface had reached the Seattle (US West Coast) area - not yet. I tried Safari (normally use Chrome) just to see if that was a factor, but still the old interface
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