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Messages - Jo Ann Snover
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2376
« on: January 08, 2016, 16:36 »
I use BlueHost too - I have two other WordPress installations on the site as well as my Symbiostock site. I've never done anything with the database but looking at cascoly's post thought I should perhaps start  BlueHost has myPhpAdmin in the cpanel tools and their instructions on Repair/Optimize are exactly the same as Justhost's. I have no idea if that made anything better, but all three installations are working fine (it said to back up first, but I didn't). If it's as simple as getting BlueHost to turn your site back on if you promise to run these utilities, it took less than 5 minutes once I figured out where things were. You may be OK to keep going for a while longer with just some trivial maintenance
2377
« on: January 07, 2016, 19:18 »
I think Getty has scored one of the most amazing own goals, and that they are right now left with very few options. I've had a couple of conversations with analysts over the last couple of years where they've been trying to sanity check Getty's "it's all fixed now" claims. I think Getty has all the credibility of Melissa Meyer saying that Yahoo's on the road back to market dominance. Getty doesn't understand why they've had troubles so they keep "fixing" things that don't address the reasons customers have gone elsewhere. IMO. There are a couple of notes on your history section. iStock has had two cracks at subscriptions, the second of which was in 2014. The first was in 2008: http://www.stockphototalk.com/phototalk/2008/04/istockphoto.htmlIt had many good points but it was too complicated for buyers and never really went anywhere. Another big issue was Getty not understanding that many iStock buyers were also contributors. They largely destroyed the relationship with small design firms and anyone left probably departed when they effectively jacked up the price of small size images by having one price for everything. The web site has been in such a bad state of repair for so long - often as various "improvements" were deployed in broken states - that it was much easier to do business almost anywhere else Another big issue about pricing is that it is impossible to comprehend why some images are three times the price of others. Bog standard stock images (and some of the Getty leftovers pushed to iStock would never have been approved prior to this) are overpriced. I think that leaves buyers feeling it's a hard place to shop for images - and Shutterstock has certainly harped on about a single price for everything (even though their corporate buyers pay different prices). When Vetta was introduced, the tightly curated collection at a higher price was something almost anyone could grasp. Whether you agreed with the curation decisions or not, it was clear that there was some reasoning behind. After that, things really unraveled, starting with the Agency Collection. For a while, Getty's message about iStock was effectively "don't shop there". On the iStock site, buyers were referred to Getty for more images. On Getty, they were referred to Thinkstock and vice versa. None of the Getty properties referred buyers back to iStock. There was a story from a contributor who worked at a design firm of a visit from Getty sales reps to his company where they told the company not to buy from iStock because it wasn't legally safe to use their images! Jonathan Klein was frequently snide about user-generated content on iStock. It's possibly a small thing, but iStock used to be a place where the customers and the contributors could interact in the forums (there was a Request forum; designers could showcase designs which linked to the illustrations or photos used; there were Steel Cage matches and so on). Getty killed that all way before they closed the iStock forums. It's not possible to put a number on how much business that might have cost them, but I think this was part of the process of rendering iStock just one more stock site versus the buyer's first choice place to look. If you add up the many little things done to drive buyers away over time, I think you see that once buyers moved to somewhere else as their first place to look and they were getting what they needed, you can't get them back by saying "Look! I'm not as bad as I used to be". Why would they switch if they're happy where they are? Getty's best hope is for Shutterstock to really p*ss off its buyers somehow so they start looking for an alternative. I don't think the odds are good.
2378
« on: January 07, 2016, 13:08 »
Message to upload ID has been on login landing page for months, maybe back to September
But I don't log in to Pond 5 regularly, and possibly am not the only one. Anything requiring a contributor to take action on their account should be sent via e-mail. They know where to find me - the survey they asked me to complete demonstrated that.
2379
« on: January 07, 2016, 11:55 »
I have a small number of photos at Pond5 (don't have more because the sales are so low and their upload process so cumbersome) but I found out today, totally by chance, that if I don't upload an ID my work can't be sold there. I don't remember getting any e-mail from Pond5 about this, but thought I should post here in case anyone else (like me) didn't upload an ID when originally creating my account and didn't know about this new requirement. I received e-mail today asking me to fill out a survey telling them what they could improve. At the end, it asked me for my Pond5 user name and account e-mail address. I logged in (which I haven't done for over 6 months) to find out because I had no clue. The upload page had the following alert: "Welcome! To protect you and your work, we ask all contributing artists to confirm their identity. Your files will not be able to be sold until a valid photo of your ID is uploaded. The accepted types of identification are a passport, drivers license, or other government-issued ID." There was a note somewhere else on the page that they were urging contributors to complete this step by Jan 1 2016... I made a JPEG of my driver's license with all the ID numbers pixelated and uploaded it. The response message was: "Please wait about 7 days for the ID review process to complete. Meanwhile, feel free to upload and prepare your content for the curatorial process. If you have any questions, feel free to reach out to us." Sales are so slow there (for photos) that it doesn't matter, but if I had a large portfolio which suddenly wasn't for sale because of a new ID requirement they never told me about, I'd be pretty ticked. Shame I can't go back to the survey and add mishandling this requirement to my list of how they could improve
2380
« on: January 07, 2016, 02:03 »
In general, the low earners have a low volume of sales rather than just a few niches they serve. There are specialty agencies in the macro/RM world, but by and large the microstock agencies are general collections.
The top tier are better at it than the others - higher sales volume.
I can give you a very very old example of my own when an image was featured on BigStock's front page slide show (before Tim & Dawn sold to Shutterstock) over the Christmas period and my November income that year was larger from BigStock than Shutterstock. SS wasn't as dominant then either, which helped. But that one-time fluke meant nothing overall or over time.
If you can find a popular style of illustration - start some new trend - you could do very well for a bit until the copies appear, but I don't think there's much hope to be pinned on the low earners to make that happen
2381
« on: January 06, 2016, 11:41 »
It's still a complicated question - distribution deals often mean there are multiple parties involved, each taking a cut. At Alamy, you get 50% of a sale Alamy makes but if it's a distribution sale , you get 30% (the distributor gets 40%, Alamy get's 30% and you get 30%).
With Shutterstock, the answer is different for subscription sales from OD, SOD and ELs, and for several categories there are different buyer price levels even though the payouts to the contributor don't vary (ELs as one example)
Why do you want to know this? If the details matter, it's really complicated. If they don't, what's the point?
2382
« on: January 06, 2016, 10:39 »
Just received the e-mail (minutes ago)
2383
« on: January 06, 2016, 10:28 »
You can see the gross agency cut just by looking at the royalties they pay us, but profit (meaning what they earn after their costs are deducted) is something you can only see for a public company - Shutterstock is the only one right now. They have links to their financial filings on their investor pages http://investor.shutterstock.com/phoenix.zhtml?c=251362&p=irol-irhome
2384
« on: January 05, 2016, 23:24 »
...
But what I don't understand: Why should contributors worry about anything? As long as we declare the income correctly, we have nothing to fear, right? Whatever Envato think they are (agency or marketplace): as long as I declare my income correctly, that should suffice the tax office...
I'm in the US and except that I already dropped PhotoDune when they started this fiction over it being a marketplace not an agency (over VAT) I would have dropped them over this. I am sure that in the UK as well as the US, there are disagreements between the Inland Revenue (IRS) and the taxpayer over what the "correct" income is. Therein lies the rub. The issue is that a tax audit costs you a lot of time and potentially money if you need to hire a lawyer or CPA to address the issues raised. Given the earnings I had from PhotoDune (which was pretty disappointing and thus fairly easy to drop) taking the risk of them costing me hassle, time and money over an audit wasn't worth it. Even if it all comes out right in the end somehow - it's the mess in the middle I worried about.
2385
« on: January 03, 2016, 15:26 »
Everybody is entitled to his opinion. However, waiting until many others have joined and pushed it, and have reported frequent sales is basically the laziest and most cowardly attitude anyone can have toward a new enterprise. Well, that was my opinion.
You're right, everyone is entitled to his or her opinion. My opinion is that I deeply resent your characterization of those who aren't ready to participate in this venture as having "...the laziest and most cowardly attitude anyone can have toward a new enterprise" I won't repeat my list of concerns, but so far I've heard only peppy marketing talk and insults to address those concerns. There's an old expression that you'll catch more flies with honey than with vinegar. If you're trying to draw people to the new endeavor, I don't think this is a good way to go about it.
2386
« on: December 31, 2015, 18:24 »
I'm a part timer, and to make things work for microstock, costs need to be low. Given the uncertainty of payback, I'd see it as a risk to pay someone else to post process even if they did everything exactly as I would have done.
I can't imagine a scenario in which I'd hand over post processing, even if you did it for free. But if I were thinking about it, here are some of the things I'd consider.
A good fraction of my images depend on the post processing for their success, so I can't farm the vision out. For the images that don't need much, then I'm skilled enough to do those very quickly anyway. Also, my skills depend in part on doing a lot of post processing, and they'd grow stale if I didn't keep in shape (so to speak).
If I were going to hand over my raw files to a third party, I'd need to have some sort of assurances/references that the images were not being misused in any way. Assuming we're any good at this, there's value in what we produce and just as it behooves us to check out any new agency before shipping them our high res JPEGs, that applies even more so when handing out RAW files.
I'd echo the comments about images where place information (or event details) is critical - you might recognize Palm Beach in Aruba or Grace Bay Beach in Turks & Caicos but you might not. I don't see how to save any time on stuff like that.
2387
« on: December 30, 2015, 15:10 »
I have no idea what the guidelines for 1099s require (you can read them below, but I really don't know if what Envato's doing is OK). Someone would have to challenge what they are doing in court to get them to change it. Given the costs of doing that, who earns enough there to want to spend the money on lawyers? https://www.irs.gov/instructions/i1099msc/
2388
« on: December 30, 2015, 14:53 »
...That's what I think they mean by excluding the buyer fees. ...
The buyer fee isn't the same thing as the seller fee. http://marketblog.envato.com/news/buyer-services/They appear to be saying the 1099 will be for the item list price minus the buyer fee - so the author fee, aka Envato's commission - is included even though that money never came to the author. No other agency does this - our 1099s cover the royalties we actually receive, not some fictional amount. If I hadn't already left PhotoDune when they started this nonsense with the VAT changes - saying they paid us money they never did and creating a totally fictional notion of a marketplace when (at least for photos) there were an agency - I'd leave them now.
2389
« on: December 30, 2015, 13:41 »
Potential contributors to Symzio should note a few key terms 1. Content is licensed under Symzio's license - contributors do not get to set their own license terms (see Business Practices/your contract) http://www.symzio.com/supportAnd the license http://www.symzio.com/licensing2. The contributor terms allow Symzio to close accounts for any or no reason. This is standard for stock agencies, but seems odd considering the tag line on Symzio's home page "Welcome to Symzio, the first completely contributor controlled stock photo, vector and video licensing agency" http://www.symzio.com/termsThere are other references to closure for violation contributor guidelines, but also the following: "Symzio may, at its own discretion, for any reason whatsoever, close a Contributor's account without notice. If the Contributor's account is closed for a breach of any of our terms, any outstanding royalties will be forfeited. Symzio may, at its own discretion, reinstate Contributor accounts. In this case, Symzio may charge Contributors $250 for reinstatement." They close the account and then charge $250 to allow it to be opened again? Really? 3. The contributor FAQ talks about the importance of accurate tagging and ensuring editorial content is tagged as such - absolutely reasonable. But it then follows up with a rather vaguely worded condition that you'll have to cough up $250 to get your account back if some audit determines you've made mistakes too often: "Our team regularly peruses the Symzio engine and if an image that appears to be editorial is found to be missing the tag, we will flag it. If your images are found to be missing editorial tags more than once, your contributor account will be temporarily disabled and you will have to pay the re-inclusion fee for reinstatement." And who gets to decide if the editorial tag should be there? If there are to be such draconian penalties, there need to be detailed guidelines as to what the Symzio agency's standards are for requiring an editorial tag. Vague handwaving about "appears to be editorial" just doesn't cut it. Using "contributor controlled" as a marketing gimmick and having terms like most agencies that leave the contributor largely powerless seems to me to be contradictory. Read the agreements very carefully to be sure you can live with them before participating.
2390
« on: December 30, 2015, 13:20 »
I have never uploaded to Yay Micro, but I went to have a look at Yay Images to see what they were offering. They don't offer unlimited downloads, but unlimited streaming for $9.99 a month. The streamed image appears to be hosted on their servers and you can link to it from your blog or other online use: https://www.yayimages.com/support/13-support/26-what-is-streamingAre there any limits on the size you can stream? If not, it doesn't take a genius to link to a huge size, do a screen grab and save the image... The bigger worry, IMO, is the super-low pricing for downloads and the rather ambiguous license terms (such as whether you can use a regular license, not extended, to produce up to 100 products for sale): https://www.yayimages.com/pricing?backUrl=%2FtermsNote that you can get 1,000 downloads (with a standard RF license) plus unlimited streaming for $99 a month. I don't see any need to commit to a year to get that price. Contrast that with SS where a one month subscription for up to 750 images is $249. You could argue that the relatively tiny selection at Yay Micro would suggest a lower price. However, these prices are even worse than they look because you can rollover unused downloads. Yay's extended license pricing is even worse - you get 100 extended licenses (plus the 1,000 standard) for $499 a month! I'm not sure that anyone would ever buy this - how many buyers need 100 ELs? https://www.yayimages.com/pro-planNote the contradiction between the chart and the text. The chart says 1,000 RF licenses and 100 extended. The text says 900 RF licenses and 100 extended. There is also the rather odd wording "If you are making a product in less than 100 copies, you do NOT need an extended license." This suggests that you can an extended license for a 100-run limit in the standard RF price. They also say in the support section that you can download images instead of streaming them if the service you use doesn't permit hotlinking https://www.yayimages.com/support/13-support/29-can-i-download-the-imagesSo do they make any effort to police this at all? The other thing I noticed is that you don't see the pixel dimensions of any image when searching - if I'm looking for print uses vs. a blog, that's important information. Perhaps they are assuming that blogging and online uses are primary for them? With the entry level $9.90 a month, a buyer gets one download and unlimited streaming. If the contributor gets 50 percent and a buyer downloads one image and streams 10, what are the royalties paid for the one download and each stream? I can't find those specifics on the site. The contract may not require them to do it, but I'd think common decency requires that if they're shuttering Yay Micro, they should pay out any balances to those who wish to leave as a result. And as their payout threshold is in euros but the prices I'm seeing are in US dollars, what exchange rate do they use to convert? Based on what I can see of Yay Images, I wouldn't contribute images. Trying to get market traction by undercutting other agencies on price seems like a non-starter - a variation of the Dollar Photo Club.
2391
« on: December 29, 2015, 13:21 »
I could be wrong, but I think the community that was iStock just doesn't exist any more - anywhere. There are some facebook groups of iStock contributors; Shutterstock has its own forums, but I always found those had a terrible signal to noise ratio  You say you were exclusive - meaning you're planning to contribute to other sites now? Shutterstock will (right now) probably be your best source for a good monthly income, but even there you'll find problems (read the thread here on image spam; more than just idle complaints, it speaks to the ability of new work to find its feet and gain good search position). Lots of people have hopes that Adobe will bring a big boost to Fotolia, but there's not a lot of evidence of sales growth mentioned here - so far anyway. Shutterstock was organizing get togethers of contributors - ShutterWalk - but I don't know how active this is If you plan to contribute to public forums, be aware that some agencies will close your account if they don't like what you say - that's why many people are anonymous. As far as visual trends, I have no clues to offer, but some searches on stock sites (include Stocksy as an example of an agency that wants to project a distinctive style and Shutterstock as the big box store with something of just about everything) should help. Good luck
2392
« on: December 28, 2015, 14:17 »
Google translate tells me that aarden is Dutch for earthen, so I think it's just a search for earth, not a gallery. If I type in "fenetre", for example, I get a results page of over a million windows, even though my language is set to English
2393
« on: December 22, 2015, 19:14 »
Mine also says I have 7,000 uploads left this week. I don't think it can have anything to do with database exposure or portfolio exposure as mine are both tiny - 0.05% and 0.47%
2394
« on: December 21, 2015, 16:12 »
I checked an e-mail account I don't use much (except for signups on sites I'm suspicious of) and saw that Stock Unlimited had sent me e-mail on December 18th:
"StockUnlimited is about to revolutionize the stock image business once again. We will soon be launching unlimited stock photos in addition to graphics. Sounds great, doesn't it? We are very excited about it! We are still not sure how much the new product should cost, so we thought we would ask you for your input. To say thanks, we will give you 20% off on annual subscription. You'll find the discount code on the last page of the survey. "
I did fill out the survey, although it was very short and didn't have any option to provide comments. How much did I spend on stock photography, what would I pay for an annual subscription for unlimited stock photos and graphics and would I recommend Stock Unlimited to a colleague.
I'm guessing that Stock Unlimited has not been eating into vector sales for illustrators (because we haven't seen anything about it here) so I'm inclined not to be too worried about the addition of photos.
Assuming no one would supply them in return for a royalty, perhaps they are purchasing stock from somewhere cheap to have wholly owned content (which is the only way to create a sustainable business with unlimited subscriptions)?
This would quickly become a stale, dated and limited set of photos (and if it's anything like the vectors, it's not inspiring; more clipart.com than Stocksy). Is there anything else that might make sense of a move like this? Having seen the death of the unlamented Dollar Photo Club, we wouldn't want to see something even worse take its place...
2395
« on: December 18, 2015, 17:57 »
I would guess it has to do with something copyrighted (or which they are concerned might be) in your submission. Compliance is the name of the branch of Shutterstock support that handles claims about copyright infringement
2396
« on: December 18, 2015, 02:30 »
...Question for you - If we offered 60% or 70% plus royalties to contributors on a limited number of files (100-500) for a year or two, would that be enough to get you to "bother"?
Royalty percentage, by itself, would mean little to me, especially if i's temporary or limited. I can't speak for anyone else, but my reasoning, roughly, goes something like this. -I'm looking at the long term success of any site I get involved with, so gimmicks aren't a good sign - We have several large and well established agencies that buyers can use. Any new agency needs to explain how it will draw buyers away from the existing ones or attract new buyers who don't currently use any of the agencies (and that'd require some real explaining) - To answer the previous question, there would need to be some solid marketing plan and probably some pretty significant amount of cash to get the new agency known to buyers. I want to hear more about how a newcomer will bring in buyers than anything else. I'm glad to hear someone's going to work on the site as it's pretty unwieldy to use as well as not all that visually appealing right now. It certainly sounds interesting to try and focus on more realistic portrayals of a broad range of people and lifestyles, but is there something stockcafe has done to see if there's really a market for that? I hear a lot about authentic, but there's still a mass of shiny happy people pictures getting bought. I have contributed to several new(ish) agencies over the last couple of years, in all cases because there seemed to be something other than a "me too" business in the making. These things don't always work out, but it hasn't been the royalty rate that made the difference. I guess it's also the case that I'd need to know something about who I was dealing with so I had a level of confidence in the trustworthiness of the business. Contributors hand over valuable assets to an agency with no way to independently verify anything that goes on through the site or otherwise. Unknown owners can be as disconcerting as a bad reputation (DepositPhotos comes to mind there, an agency I've never submitted work to) Hope this helps
2397
« on: December 17, 2015, 11:45 »
I haven't received one, but I only received a card once or twice in the past, so I've never known exactly how these things were handled
2398
« on: December 11, 2015, 09:53 »
I have steered clear of Robin's version of Symbiostock, but I did read the Symzio agreement when I received the e-mail announcing this newest phase.
It read like the worst agency submitter contract, up to and including the ability of Symzio to chuck out any contributor at any time for any or no reason. How could anyone build on a platform like that with any confidence at all, especially given the petulant and volatile behavior of the person who owns this?
I've looked at their forums a couple of times since Robin took over and it's an abandoned ghost town. Couple of comments here and there, but as far as I can see his Lobo-style my way or the highway moderation style has reaped him the same lack of community as it did when iStock tried it.
2399
« on: December 11, 2015, 09:42 »
Is this the new business model? Photographers lending money to agency and clients?
Any thoughts on this?
As others have pointed out, it's not new. It is one way Alamy can justify higher prices there versus at other sites which don't give these generous credit terms. Long time between download and payment is an element of their business model.
2400
« on: December 09, 2015, 11:16 »
Do you have any stats showing number of sales SS make in a week?
If you look at their Third Quarter investor presentation, they say they had 38.1 million paid downloads. If you assume that's over 13 weeks, that gives you 2,930,769 downloads a week (average; obviously given weeks can vary a lot from that). The same presentation says their revenue per download is $2.76 which would mean $8.28m per week for those paid downloads.
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