I did reasonably well in the first few years. In some lucky days, I could even make over $1000 in a single day. Usually I had sales every month.

However, since it became pixel.com and started to carry products, my sales have gone downhill. Last year, I only made 3 sales. This year, none so far.

I hope it could focus on the fine art side of the business because it was its strength, and not get distracted by products which have not likely been sold in big volume as its owner had hoped, I suspect.

Increasing, what you are saying is interesting.

For me, SS has surpassed P5 by selling many times more in the past few months. Even though my P5 port has a few hundred more clips because I have contributed longer.

Also SS has a tendency to reject night clips by claiming excessive noise. These clips are often accepted by a reviewer. Sometimes I resubmit but more often I just forget and move on.

You're toying with deleting your best selling clip? Erm, yeah... makes sense.

It doesn't sell anymore because the landscape has changed. Haven't sold any in at least about 2 years.

Best month in 12 months.

I use VideoMach, it's not free. No problem with 4K, importing or exporting. However, I don't upload video to Getty.

January and february 2018 update on my account: shutterstock sales in these 2 months - 27 sales and a lot of days till the end of february (more than 1.000 usd). Pond5 sales in these 2 months ...6 sales (less than 180 usd). Is there any reliable explanation?

I share your pain. I feel the same.

If you don't get many sales with a large portfolio, guess I have to feel lucky that I get sales at all.

Hi Franky,

Thanks again for getting back to me. I should mention the login error has gone.

I am mostly interested in seeing how the keyword section works. Now you metioned sync, I am checking again. My last sale was on Dec 31, 2017. Does it mean that the sync is working?

The version is 3.7.9.

Hi Franky,

I have updated the software. The result is the same. There is no value in the columns.

Wonder how I should use DM's keyword section.

When I am in the keyword page, the sub tabs including DL, Last DL, $, ... and so one, only shows 0, or 0.00%. I am sure it was my mistake.

What is the correct way to use the feature?

My second questions is, even though I was able to upload, DM show "Error:  could not log in to Account Management. Check your credential..." What does it mean? What am I supposed to do?

Thanks.

It does not have an option to make a purchase on behalf of a business, which is odd.

According to Sony's Privacy Policy website, birthday is not a requirement: https://www.playstation.com/en-us/network/legal/privacy-policy/

Sony's support really is not very useful, and the employees and supervisor won't provide any more contact info such as their legal department or people at higher level.

This policy actually prevents some customers, such as moi, to buy their apps.

My sales are not that great either. It does seem to decline, even though I have made a lot of efforts to increase my port to over 1000. I only got about 2 sales in Nov and one in Dec., and has got none for January 2018. 

Please critique if you could spare a moment: https://www.pond5.com/artist/charlinex

Are my prices too high or too low?