Quote from: Justanotherphotographer on September 26, 2022, 13:48

Also normal for me. Got both on the 22nd.

Thanks - I suspect something has gone wrong and hope it doesn't turn into a big problem.

I could't find anywhere in my settings to check whether the PayPal email had been changed without my knowledge, but the remittance email at least came out to the correct email address.

My PayPal is working fine for other transaction, both 2 days before and transactions since.

First time I've had a payment problem in 15 years.

I didn't read it that way. Sounds to me like English isn't their first language and they are just making sure that, having licensed the image for the ads, they wont have any pushback from him as the copyright holder. Could be wrong though.

Quote from: Wilm on September 20, 2022, 10:39

Quote from: DaLiu on September 20, 2022, 09:04

Anybody can explain me what is email about and if anybody else receive it, no idea if I should contact SS for more informations....



"Good morning,

We are a Design Studio based in Barcelona and we have engaged the company Shutterstock to use its database of photographs for one or several advertising campaigns for our clients.

We would like to inform that your photography has been selected for an advertising campaign and we wish to confirm that you have assigned the rights to the aforesaid photograph to the above-mentioned company, and therefore there is no possibility of future claims with regard to the identity of the creator, copyright, or any other rights.

The photo we're using is the one below:
https://www.shutterstock.com/image-photo/.......

We enclose this letter as you have been notified about the matter.

All the best,
BlocD.


Elvira Masllorens
Account Manager"

Plat� 26, 2n 08006, Barcelona T. 932 419 060
[email protected] blocd.com
M. 617 160 302"

This statement is legally wrong!

It is your image and you are and remain the author. The design studio has only acquired a right of use. Namely, the right to use the image to the extent that can be read in the license conditions of shutterstock for the purchased license.

Has the design studio purchased an extended license at least?

Hi Wilm, long time no see.

Since the photo is very popular, no idea which version they got but i don't remember any expensive license on this picture in particular, mostly subs and on demand.

I also got a reply from SS on this:

​Dear xxxxxx,

Thank you for being a contributor since 2015.

I understand how important it is for you to get clarification, let me help you.

There are two concerns here we need to address:
Customers should not be able to have access to your email in any way unless you provide that to them somehow, in which case we will advise you against that, at least when it comes to your content on our site.
They should already know how the licensing of content through our site works or if not, they can contact us directly for assistance, they should never have to get in contact with the contributors to avoid worrying you.
This situation seems a little strange, however, you do not need to worry, please refer them to the following email: [email protected], they will be able to make their consults there, and please do not engage any further with them as there is always the possibility that they might be trying to deceive you somehow.

I hope this helps.

So far ive sent 6 emails (to submissions@ and uk@) and received no response.
Ive just tried the contact form on the website and it fails with "The request could not be satisfied."

So my only option might be manually trying to delete near 1,500 pages of images manually one page at a time.  Not sure i have time for that this week - its hours and hours worth of clicking.

Quote from: Uncle Pete on September 16, 2022, 11:11

Quote from: HalfFull on September 16, 2022, 03:41

I wrote to them last week and still nothing so I'm just deleting them. If it's of any use anyone, it takes approximately 5 1/2 minutes to delete a 1000 images. 10k in an hour... dull, yes, but worth it!

Edit... well, that's it for 123RF for me. All deleted now. I'll give it a month to monitor any activity and then close the account. This has been a long time coming.

What has surprised me over the years and now with recent issues at 123, why don't more people do what you've done. Obviously not worth the money, a place that has no respect for the artists, can't be trusted/missing reporting, slow reviews, yet people stay with them for what? $7 a month at best, according to the poll here.

Why do people intentionally support and feed the parasites?

For me I was being a little lazy. They only ever made me about $100 a month but dropped to $20. Basically 2hrs @ AS. So that new package reached a point where it was becoming damaging. They never had all my work and I'd stopped uploading a long time ago. There is possibly another 2 that could be culled. There are 4-5 I supply with 3 that get everything. For me, there is only one that seems to make an effort and consistently is increasing 10% reaching year.

I never received this mail.
I opted out of the PLUS plan in the preference settings last week but my images are still in the PLUS plan.
Now I see from reading the comments here that this is for future uploads.
I tried selecting a page of images and edited them by removing the Plus option but it didn't work.
I will write them but if they don't reply is there any other way to remove my images from this free plan.

If there isn't I will delete them.

Quote from: Wilm on September 13, 2022, 05:56

Quote from: biibii on September 13, 2022, 05:44

Quote from: Wilm on September 13, 2022, 02:51

Example September 1, 2022

0.03? from unlimited-download-PLUS? Horrible 

This is not possible because I have not released PLUS.

Or is there another place to opt-out?

this opt-out button ONLY affects future uploads. All images uploaded so far are opt-in. That's how it was for me and others. Without a support message, all your images remain in the unlimited download programme.

I just realised I passed the 100k DL marker this month and $100k last month... Really should pay more attention

As always... thanks Adobe for making it possible!

For me, this is the time of year that the volume really starts to increase until December... then 3-4 weeks of being a little quieter before it all licks off again.