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Messages - MatHayward
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401
« on: February 02, 2022, 14:41 »
I saw it! I tried clicking on it and it gave me an error message - a Server error
It's wasn't just you, The engineering team quickly caught this issue and it has been corrected. The link should be active now and working properly. Thank you! -Mat
402
« on: February 02, 2022, 14:25 »
Hi Everyone,
I'm pleased to inform you that the 2021 bonus codes have been applied to all accounts of contributors who qualified. Visit the Adobe Stock Contributor portal. If you qualified, you should see the banner with the unique URL that will take you to redeem your code.
Congratulations to everyone who qualified! We are so grateful to you for your contribution at Adobe Stock. Without you, there is no us.
Stay creative!
Mat Hayward
403
« on: February 01, 2022, 19:05 »
Nothing has changed since last year. My valid 4-digit contributor number still isn't OK with the tax form page (I used the link at the beginning of this thread) and it says "Valid vendor number contains 5-10 numerics".
Then it dawned on my to try adding a zero at the beginning of the number and it worked!! I now have a PDF as well as the paper that arrived a few days ago in the mail.
I guess I should save the link from this thread as I can't see anything in my contributor profile that shows me where to go...
The link is in the help section, not in your contributor profile:
https://helpx.adobe.com/stock/contributor/help/Contributor-tax-FAQ.html
See "Where can I download my 1099?"
Thanks for sharing your experience Jo Ann. It sounds like the issue you described is due to you being one of the earliest contributors at Fotolia. I am glad to know the workaround you discovered in case we have others experiencing the same. I have confirmed with our tax team that 1099 forms have already been mailed out to contributors who had not previously opted in to the electronic forms. For those of you that did opt in, you can download the 2021 1099 forms here: https://236230.invoiceinfo.com/get1099.html. As a reminder, your vendor number is your Adobe Stock account number. If you don't know it, you can find it in the Contributor Account section of the portal at the very bottom under "member ID". If you run into any issues, please send us an email via the contact us link found at the bottom of the Adobe Stock Contributor Portal and we will help get you sorted out asap. Thank you, Mat Hayward
404
« on: January 31, 2022, 19:28 »
I got size unacceptable size as a message. Do I have to create a special preview JPG larger size to go along with the vector?
JPEG preview minimum resolution: 5,000 pixels x 3,000 pixels or 15MP
The original images aren't that big, so after making the EPS, I should open and export a new JPG preview, that's larger than the original art file?
Say for example the drawing is 3000x3000 and that's the size of the EPS Vector. Or maybe just take the original, resize, save and make an Adobe size preview?
The error message says "Filename.zip couldn't be uploaded because its resolution is too small. Images must be at least 4 MP and vector previews at least 15 MP. "
Seems odd that there's a need for a 15MP preview.
Hey Pete, Please send me an email with details and the files (not the .zip folder please) and I'll look into this for you. Thanks, Mat Hayward
405
« on: January 28, 2022, 11:20 »
...The good news is that keywords you add in Lightroom (both versions) now retain the order you added them when the images are uploaded to the portal (remember to list the most important keywords first!). They are still displayed in alphabetical order in Lightroom to maintain the organization there...
That's good information to have - thanks.
Feedback about showing keywords in Lightroom differently from how they were added by the photographer is that editing will be impossible. If you realize that what you entered - in priority order because you knew you were uploading as stock - needs to be changed, how can you do that? You can't see the priority you first used and so can't change priorities or add a new "top 5" keyword in the right place, bumping the others down.
The only way to serve both uses, IMO, is to have an option to alphabetize or preserve entered order.
Or enter keywords in Photoshop 
I agree Jo Ann, it's still not ideal, but I am pleased to see that progress is being made. In my personal workflow, I'm likely to stick with Adobe Bridge simply because it's what I've always done. Though I must say that I've been working with CSV files for a few demos lately and I may switch to that workflow for larger shoots as it seems to be a more effective method of organization, plus I am creating more video files for stock these days so the CSV option covers all the work. Regarding this question asked in an earlier post "can you confirm exactly what exif fields its reading/writing to here as the difference between Bridge and LR seemingly hidden is confusing." I'm sorry, but no. I don't know the answer to this one though your feedback about the confusion is understood and noted. I'll be sure to provide updates here when available. Thank you, Mat
406
« on: January 27, 2022, 14:57 »
407
« on: January 27, 2022, 14:13 »
Hi Everyone, I would like to invite you to join me today for a livestream session that should prove to be informative for contributors. At 12pm PT on Behance live I'll be joined by Adobe Stock Head of Content Sarah Casillas where she will look back on Adobe Stock contributor accomplishments in 2021 and give a sneak peak into what you can all expect from us in 2022. After Sarah's presentation I'll be joined by Shea Molloy who is the Content Development Lead at Adobe Stock for Vectors and Illustrations where she will be discussing ways to scale production of those asset types to maximize potential and grow your portfolio in a meaningful way. I'll then take over and discuss ways to do the same with photos and videos. It's a jam packed agenda and I hope you can tune in! Here is a link to the Adobe Stock page at Behance Live, refresh the page at 5 minutes before noon PT and you'll be in the right place. https://www.behance.net/adobestock/livestreamsThank you! Mat Hayward
408
« on: January 27, 2022, 14:01 »
Just tried to upload a batch of images using my usual method - Bridge to set keywords in priority order then upload. All of the uploaded images have the order messed up - sometimes its alphabetical, some times it seems completely random so it looks like it's ignored the file settings.
Anyone else experience this?
(They all show in priority order on the jpg themselves locally)
There have been some changes to how embedded keywords are read based on how you are embedding them. The good news is that keywords you add in Lightroom (both versions) now retain the order you added them when the images are uploaded to the portal (remember to list the most important keywords first!). They are still displayed in alphabetical order in Lightroom to maintain the organization there, but once they are brought into Adobe Stock, the order reverts to how you wrote them. There was an unintended consequence to that upgrade that may affect some of you based on your workflow. It did affect me so I'll share my experience. If you import files into Lightroom using keywords that aren't necessarily for stock, those keywords stick with the file, regardless of whether you change them later in Bridge. For instance, I have a puppy named Finley and as a proud puppy poppa, I'm shooting a lot of photos of him. I usually add the keyword "Finley" when importing a shoot featuring him to Lightroom so I can find them later (I know I should be using collections and albums! Don't judge, I'm set in my ways). I make my adjustments and export the JPG. Because for so many years, LR reverted to alphabetical order, I open the file in Bridge and add my keywords for stock "golden retriever, dog, puppy, pet....etc." there. What has been happening recently is that the Adobe Stock Contributor Portal is not reading the new keywords, but instead is listing the original keyword "Finley" that I added in Lightroom. Whether this is an easy fix or a complicated one for us remains to be seen. Admittedly, my personal workflow is clunky, so hopefully this doesn't affect any of you. I suspect it may be the culprit behind the issue you've noted here though it's not exactly the same scenario as I described. As a temporary workaround, I have stopped adding keywords to Lightroom Classic upon import and am now using collections. It turns out you can teach an old dog new tricks! -Mat Hayward
409
« on: January 26, 2022, 11:14 »
...Is there any minimum royalty in effect?
Having watched the custom royalties after the Pro Edition was announced in April, I have been happy to note that nothing has been lower than the 38 cent minimum on subscription royalties....
Mat would not provide more information at the time about contributors seeing lower rates for sales than 38 cents (for me; 33 or 36 cents depending on lifetime sales).
I've been watching the numbers since and had been pleased to see nothing below 38 cents for a custom sale, and in January, some higher custom amounts than in 2021 - $1.99, $2.20, $4.95 instead of $1.2x or $1.3x)
Until this evening. I had a "custom" sale for 33 cents. Then a second one.
I am really upset that Adobe's gone this route. I realize this is only one two sales, but it means they've eliminated the floor on royalty amounts and punched a hole in the dyke.
Thanks for your input Jo Ann, Enterprise sales are not bound to a minimum royalty guarantee and can be higher or lower than payouts for subscription plans. -Mat Hayward
410
« on: January 21, 2022, 10:41 »
Is there an option in the statistics to see the $$ and downloads of videos and images separately?
No, the portal does not differentiate between video and image sales in statistics. Thanks for the question, Mat
411
« on: January 18, 2022, 10:11 »
Hi Mat Hayward of Adobe Stock,
Is this your email? [email protected]
I just drop you an email (needing your help with certain important thing). Hopefully you can reply as soon.
Yes
412
« on: January 13, 2022, 18:35 »
Thanks Mat for your funny and amazingly quick reply.
I guess we will never know what makes the clock tick although I don't see the secrecy in it.
I assume your measurements are not to be taken that serious (relatively speaking).
Just one final quick question. I saw an article (handed to me by Uncle Pete) from an engineer of Adobe telling they revise a place of a picture according to a formula which looks at your ranking and sales. So they expect a photo to sell better if it's on the first row then one on the 18th row for example. So the photo on the first row will get a lower score if has the same number of sales then a photo on that 18th row. The photo of the 18th row will move up and the one on the first row will move down.
Is that something you can say is still an extra ingredient on top of your recipe? And is age also not playing an important factor in this all?
Your guess is as good as mine (or Pete's). I think it's a safe bet that in many cases, the closer you are to the top of search results, the higher your likelihood of getting your content seen. I believe some people take the path of least resistance. If they can find an image or video that is "good enough" for their needs on page one, then they might stop there. I have spoken with stock buyers who spend a great amount of time doing exhaustive searches that go many, many pages deep with multiple search terms to find the perfect asset. I think it really comes down to the need of the customer, is good enough, good enough? Or do they need the perfect image? Lately, in my personal contributor account I have been seeing a lot of sales of images that are more than 10 years old and have to be buried very deep in search so who knows. It's also important to note that keywords aren't the only search method. Image search is surfacing content in different ways too. The morale of the story is if your content isn't on the top line on page one of every keyword you've added, you can still make sales. I believe there are many variables involved in how your content is surfaced. Not the least of which is the order you add your keywords. SPEND THE TIME LISTING GOOD, RELEVANT KEYWORDS IN ORDER OF RELEVANCE to maximize your visibility. Besides creating exceptional content, this is the most control you have over the placement of your work in search. Don't take the path of least resistance when it comes to keywording (and adding titles) your content. -Mat
413
« on: January 13, 2022, 18:22 »
Great stuff Mat and thanks for the info!
I would like to propose a session where Adobe explains to it's contributors how ranking works within searches of clients. It would be an honest and open gesture to the contributors what to expect in the collaboration we have together. It would also give tools to the contributor to submit better quality or other content if they would only know what drives the search algorithm or at least know what the components are. It probably will help Adobe as well.
Thanks for the question, but I don't think the ingredients of the secret search sauce can be revealed. I've tried to crack the code
Here is the recipe for contributor success that I have been able to reverse engineer:
-Preheat the oven by creating top level content on a regular basis that speaks to current and upcoming trends (this is why today's livestream is so important for contributors in my opinion.)
-Add the following in no particular order:
-One teaspoon containing at least 15-25 relevant keywords -1/4 cup containing around 80 characters for a descriptive title -Two cups of submissions at regular intervals throughout the year. That's it! After that, the plate leaves the kitchen and is served up to the customers out front. If they like what is on the menu, they order it and consume it. If they are pleased with the result, they come back for more and the process continues.
Can you tell that I'm hungry right now?
-Mat Hayward
I like that. Mat, aside from the beard and the same haircut, I think we have the same sense of humor  I'm more in the editorial field, after all. When can you finally submit an editorial meal that also features a spoonful of people? Is there anything in the pipeline?
It sounds like you are a very funny person! Currently, as you know we are serving only an appetizer of editorial consisting of illustrative content with no people. A request has been submitted to the chef for future specials to include all traditional types of editorial content, however, he has not indicated whether this will be on the menu any time in the immediate future. Your reservation has been confirmed. We look forward to your stock submissions in 2022. -Mat Hayward
414
« on: January 13, 2022, 14:20 »
Great stuff Mat and thanks for the info!
I would like to propose a session where Adobe explains to it's contributors how ranking works within searches of clients. It would be an honest and open gesture to the contributors what to expect in the collaboration we have together. It would also give tools to the contributor to submit better quality or other content if they would only know what drives the search algorithm or at least know what the components are. It probably will help Adobe as well.
Thanks for the question, but I don't think the ingredients of the secret search sauce can be revealed. I've tried to crack the code Here is the recipe for contributor success that I have been able to reverse engineer: -Preheat the oven by creating top level content on a regular basis that speaks to current and upcoming trends (this is why today's livestream is so important for contributors in my opinion.) -Add the following in no particular order: -One teaspoon containing at least 15-25 relevant keywords -1/4 cup containing around 80 characters for a descriptive title -Two cups of submissions at regular intervals throughout the year. That's it! After that, the plate leaves the kitchen and is served up to the customers out front. If they like what is on the menu, they order it and consume it. If they are pleased with the result, they come back for more and the process continues. Can you tell that I'm hungry right now? -Mat Hayward
415
« on: January 13, 2022, 13:30 »
416
« on: January 13, 2022, 13:30 »
Hi everyone, I an hosting a livestream session on Behance Live this afternoon at 12pm PT to discuss the 2022 Creative Trends with Principal of Consumer and Creative Insights Brenda Milis. She will take you through key visual, design, and motion imagery and styles to help you start planning your productions for the year ahead. We'll leave some time for Q&A at the end so please stop by if you time and/or questions. You will need a Behance account to watch and participate. Here is a link to the Adobe Stock Behance page where the livestream will be taking place: https://www.behance.net/adobestock?tracking_source=search_projects_recommended%7CAdobe%20StockI hope to see you there, Mat Hayward
417
« on: January 09, 2022, 19:04 »
I get messages that I need to upload property releases for illustrations in Adobe. They are made out of photos that don't requere any release. Odd. Is there any way to quickly fill those releases? Or a way to sign them digitally?
With images of illustrations or scanned artwork, the moderation team needs to confirm that you are the copyright owner of the illustration in your image. This is to ensure you didn't scan an illustration from a book or snap a photo of a painting on a wall at a coffee shop or in a museum or anything like that. Assuming you are the original artist, you will need to sign the release as both the property owner and the contributor. You can generate an Adobe Sign property release from inside the contributor portal. This is likely your fastest option. I created a short video to show you how to generate an Adobe Sign property release, if interested, you can see it here: https://www.youtube.com/watch?v=wxRg0yg-sJQ&t=5sThanks, Mat Hayward
418
« on: December 16, 2021, 18:40 »
Thanks for the questions everyone. I don't have any additional information to provide about how royalties are calculated beyond what is listed in the FAQ at this time. I'll share relevant updates here when available.
FYI, I'll be celebrating the holiday season with my family after this Friday and will remain offline through the beginning of January. I'll check in when I can, but please be patient with any delayed responses.
I hope that you all have a fantastic and safe holiday season!
Mat Hayward
Oh I'm hurt. I thought WE were your family? 
Have a great holiday season and vacation.
Yes of course "Uncle" Pete. I meant my other family. -Mat
419
« on: December 16, 2021, 18:39 »
Hi all, I've searched around forum but I haven't found any answer to this question: how agencies are managing (or will manage) release for virtual people created with animation software? There are actually some examples of incredible, photorealistic, stills and animations with virtual people, they are so real that is difficult to distinguish them from real people. And I'm quite sure that an agency will ask for model release for these creations.
This is not related to Adobe stock only but I post it here because here Mat from Adobe could have an answer.
Thanks
I can't speak for any other agency. In most cases, a property release should be sufficient to meet our requirements at Adobe Stock. You'll need to sign as both the property owner and the contributor. I recommend you include an image of the virtual person as a reference on the release. Good luck, Mat Hayward
420
« on: December 16, 2021, 09:23 »
I am having the best year so far in Adobe So happy to see any agency working so well. It not only surpassed SS far ahead but also crossed the combined earning from all the agencies.
Adobe deserves a huge applause.
That is awesome news @Artist! I'm very pleased to start my day reading this message. I'll be sure to share this with the team today. Happy Holidays! Mat Hayward
421
« on: December 15, 2021, 12:57 »
Thanks for the questions everyone. I don't have any additional information to provide about how royalties are calculated beyond what is listed in the FAQ at this time. I'll share relevant updates here when available.
FYI, I'll be celebrating the holiday season with my family after this Friday and will remain offline through the beginning of January. I'll check in when I can, but please be patient with any delayed responses.
I hope that you all have a fantastic and safe holiday season!
Mat Hayward
422
« on: December 15, 2021, 10:08 »
Would those of you reporting dramatic swings in your sales please share a link to your Adobe Stock portfolio and let us know when your most recent submission was and how many files you had approved ytd in 2021. That would be helpful in identifying any sort of pattern.
Thanks,
Mat Hayward
423
« on: December 14, 2021, 09:58 »
Hi Mat, some questions I have:
- Creative Cloud Express seems to be included in the PS/Lightroom subscription I have. - This allows me to create something and include images - both from the free collection and from the paid collection - without further payment. - If I use one of my own images (from the paid collection), downloading the design made in Creative Cloud Express leads directly to a sale (for the minimum amount, in my case 0.36) on Adobe Stock.
Do I understand this correctly? Anyone with an Adobe subscription has full access to all Adobe Stock images (via Creative Cloud Express) without additional payment? And any usage of an image via this way results in a "custom" sale at the minimum royalty? So what if I do that with my own images? Am I in conflict with the terms of my Adobe Stock agreement? Do I get into trouble for downloading my own images?
I just tried it by putting four of my images, one free and three paid, into one design and downloading it. Immediately I saw sales on Adobe Stock for the three non-free images...
I don't want my account blocked for something like that, so it would be good to know the official way to deal with this (e.g. never use your own images in Creative Cloud Express...)
thanks!
Thanks for sharing your feedback. As a paid user of Creative Cloud Express, you have access to all Adobe Stock standard collection photos for your projects. As a Contributor, your personal use of Creative Cloud Express must comply with the Adobe Stock Contributor Additional Terms, including the requirement in section 8.1 to not license Adobe Stock assets for the primary purpose of artificially inflating the number of licenses of your content. If you want to include your own images in a CCX project, you must import it from an external source such as your hard drive. Dont use your own Adobe Stock assets in a way that generates royalty payments. Thanks, Mat Hayward
424
« on: December 13, 2021, 13:46 »
Thanks for the question Jo Ann.
As stated in the FAQ, royalty rates for photos from the Stock standard collection licensed under the Creative Cloud Express limited licenses are either 33% of the attributable amount, or a flat rate.
thanks again,
Mat
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