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Messages - MatHayward
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476
« on: June 24, 2021, 09:46 »
The banner is gone...
The "Eligible for free collection" checkbox on the dashboard isn't - they apparently forgot to remove that  The nominate slider is gone on the supposedly eligible images though.
As they aren't updating what's eligible/not eligible (as images have made sales that would qualify or disqualify them through the period this offer was live, they didn't add/remove them).
Mat, perhaps you could call a clean-up crew to remove the check box?
Thanks for the input. The filter for nominated assets remains in place by design. This way you can still see what is currently nominated. After the first selection is complete for the free collection (in the next week or two), you will also be able to filter and see only images in the free collection vs. paid. The images that are not approved in this initial round will continue to have the "in review" indicator in the dashboard as the approval process will be ongoing through the summer. The approvals will happen incrementally to make sure that we don't add too much content at any given time. thanks again, Mat
477
« on: June 21, 2021, 09:24 »
I redeemed my code over four months ago and I still have that blue banner on my contributor portal. It's not a problem, but will it ever go away? 
The answer to your question is yes. Some day, it will go away. If you send a follow up question asking me when, I will not be able to answer that one. Thanks for your patience!
-Mat
Mat, based on the qualifying requirements, seems like I did. I have contacted both Creative Cloud and contributor support, as they were sending me between themselves for answers. Nobody took the energy to look into this, although I sent both my contibutor number. It would have been helpful that somebody looks into it and say yay or nay. Maybe after all I didn't, who knows, but the threshold seems to be met.
You can check this to confirm yourself in the contributor portal. Go to the insights tab, click "my statistics" and select "downloads" from the dropdown menu. Set the date range Jan 1, 2020 to December 31, 2020. How many total downloads did you have in 2020?
-Mat
560
You should have qualified for the single app or Creative Cloud Photography plan if you had 560 sales in 2020. Please reply to the email chain that you referenced with Adobe Stock contributor support and ask whomever is helping you to bring the case to my attention. I'll take a look and see what's going on. -Mat
478
« on: June 19, 2021, 15:24 »
I redeemed my code over four months ago and I still have that blue banner on my contributor portal. It's not a problem, but will it ever go away?
The answer to your question is yes. Some day, it will go away. If you send a follow up question asking me when, I will not be able to answer that one. Thanks for your patience!
-Mat
Mat, based on the qualifying requirements, seems like I did. I have contacted both Creative Cloud and contributor support, as they were sending me between themselves for answers. Nobody took the energy to look into this, although I sent both my contibutor number. It would have been helpful that somebody looks into it and say yay or nay. Maybe after all I didn't, who knows, but the threshold seems to be met.
You can check this to confirm yourself in the contributor portal. Go to the insights tab, click "my statistics" and select "downloads" from the dropdown menu. Set the date range Jan 1, 2020 to December 31, 2020. How many total downloads did you have in 2020? -Mat
479
« on: June 19, 2021, 11:36 »
Sorry if this has been answered, couldn't find the info.
Is the 5$ payment subject to withholding tax or not?
That's a difference between 5$ and 3.5$ per asset (assuming 30% rate), which is quite substantial.
Please share info before nomination deadline
Yes, this is taxable income just like any other payment into your contributor account. The actual rate you pay depends on your individual situation. -Mat
480
« on: June 19, 2021, 11:34 »
Hello Matt,
Can you please confirm that I DON'T have to click on the toggle button and 'Nominate all eligible assets'. Instead I can nominate one by one filtering 'eligible for free selection' and sort by downloads ?
Thank you
I haven't personally tested this as I chose to nominate all eligible files, but yes you can click to nominate individual images one at a time if that is your preference. Thank you, Mat Hayward
481
« on: June 17, 2021, 18:51 »
I redeemed my code over four months ago and I still have that blue banner on my contributor portal. It's not a problem, but will it ever go away?
The answer to your question is yes. Some day, it will go away. If you send a follow up question asking me when, I will not be able to answer that one. Thanks for your patience! -Mat
482
« on: June 17, 2021, 18:49 »
Seems like mine got lost somehow, still waiting for it in June 2021.
Are you certain you qualified? The banners went live for everyone at the same time and as illustrated in the post above, the banner remains even if you redeemed the code. Have your written to support about this after confirming your qualification status? -Mat
483
« on: June 15, 2021, 15:35 »
Thanks Mat,
I am 100% sure I didn't click to agree because I was not decided what to do when I first looked. So, if the popup doesn't repeat, shouldn't the button be available at the addendum page?
What can I do now, how can I know?
Thanks.
The system was designed to prevent this. The moment you nominate an asset (either just one, or nominate them all with the button), the addendum dialogue pops up automatically. Once that happens, you have two options. 1. Click X to close the dialogue without agreeing a. If you click the X and close the dialogue, any nominated photos are returned to the un-nominated status immediately. 2. Click to agree a. The addendum box closes, your photo(s) switch to "nominated" status and you never see the dialogue pop up again. As a reminder, to review the addendum, you must visit the FAQ page linked here: https://helpx.adobe.com/stock/contributor/help/free-collection-contributor-information.html@Dodie, if you are seeing your files are still nominated, that is an indication you did agree to the addendum. Feel free to send me an email to confirm your files are nominated. [email protected]Thank you, Mat Hayward
484
« on: June 15, 2021, 13:25 »
I've been informed the root cause of the grayed out accept button was identified and corrected. If you were previously experiencing this issue, please try again and you should be good to go.
Thanks for your patience,
Mat Hayward
Hi Mat,
I can't find the accept button anywhere, it doesn't show up when I nominate images and I don't see it on the addendum page either. It is not grayed out, it doesn't exist anywhere. I tried FF and Chrome, browser at 100%.
Another question, just to be sure: if I move the slider on the blue bar to the right, all eligible files are selected (nominated) and then I can start unchecking one by one hundreds of files I don't want to nominate.
Is there another way to do this faster?
Thanks.
Are you 100% sure you didn't click it when you first looked? The popup doesn't repeat. Unfortunately, no, there isn't a faster way to select or de-select beyond the one at a time option if you aren't nominating all eligible files. -Mat
485
« on: June 15, 2021, 12:44 »
Hi Matt. I have a question about completing the nomination process. I have nominated selected images on my dashboard and I am using Firefox at 100%. However I am not seeing a contributor agreement that has been mentioned elsewhere as completion to the nomination process.. Is there something that i need to do to prompt this agreement? Thanks Matt.
Yes, you need to agree to the addendum. Once you nominated a file, that would have popped up automatically. You only need to click it once. You can review the details at the bottom of the FAQ. -Mat
486
« on: June 15, 2021, 12:43 »
is there any chance that a button "nominate all images on thee current page" will be added? Otherwise it is very time consuming task to manually select/deselect images/
Not likely to happen this time around @F9, thanks for the suggestion though! -Mat
487
« on: June 11, 2021, 09:06 »
Mat,
How will artists know when and which images are chosen?
Will there be some sort of notation on the images in our portfolios? Perhaps another filter in the collections?
Or will they just disappear from our portfolios?
I would think we need some kind of record of the images as to the date there are no longer for sale in our portfolios and the date they are expected back on sale for us. Especially since there is to be three waves of acceptance, it could get confusing and difficult to track.
Thanks for you answers.
You will receive an email notification with the number of images that were accepted and the payment amount deposited into your Adobe Stock balance. You should be able to see the files you have accepted in the free collection in the dashboard section of the portal. I will double check as to what that will look like specifically and get back to you. Thanks, Mat Hayward
488
« on: June 11, 2021, 09:04 »
Will we know if our accepted images are being downloaded in the free collection and how many times?
No, there are no stats available for content in the free collection. thanks for the question, Mat
489
« on: June 10, 2021, 10:54 »
I don't see any banner or way to nominate files on my dashboard. Am I missing something? Can anyone screencap what it looks like?
This is likely an indication you do not have any photos eligible for nomination. Please write to support using the contact-us link found at the bottom of the Adobe Stock contributor portal and we can confirm if this is the case or not for you. Thank you, Mat Hayward
490
« on: June 10, 2021, 10:53 »
Hi Matt,
I clicked a few nominate sliders but there doesn't seem to be an accept or next button. Am I missing something?
Thanks
Yes, you need to click to agree to the contributor addendum that should have popped up immediately when you nominated your first photo. You only need to do that one time.
-Mat
Thanks Matt. So I guess the nominated images have been sent? I'm not sure as the full list of my nominated images are still showing the selected blue sliders.
You will be able to access the nomination option to either opt-in or opt-out files until June 23. After that, the banner will go away and your decision will be locked in. Thank you, Mat Hayward
491
« on: June 10, 2021, 10:51 »
less than 10% of my portfolio was listed as nominate-able but many thousands more have < 4 downloads - is there a filter to limiot the # nominated?
Yes, you'll find the filter to view only nominated files just under the banner on the right side of the dashboard section. It's between the "sort by" filter and the image number search.
-Mat
You cannot nominate images that are not already marked as eligible. We appreciate your desire to do so but your request cannot be accomodated at this time.
Thanks,
Mat
sorry, i meant does Adobe apply a filter? i accepted all the files i could nominate - but have thousands more that should be eligbible
492
« on: June 10, 2021, 10:50 »
Is there anyway to "group check" the boxes on eligible files in the portfolio? Very tedious to do it one by one.
You can nominate all eligible files in one fell swoop using the toggle in the banner itself. If you are wanting to nominate only a select number of photos, you will need to filter to show only eligible files and then select the files you want to nominate one at a time. -Mat
493
« on: June 10, 2021, 10:47 »
I can upload the photos to Adobe stock through SFTP filezilla, but why my video cant? I cant see my video on the adobe stock web. Please help
It would be difficult to troubleshoot this here. Please submit a request for support via the contact us link found at the bottom of the Adobe Stock contributor portal. Thank you, Mat
494
« on: June 09, 2021, 13:58 »
less than 10% of my portfolio was listed as nominate-able but many thousands more have < 4 downloads - is there a filter to limiot the # nominated?
Yes, you'll find the filter to view only nominated files just under the banner on the right side of the dashboard section. It's between the "sort by" filter and the image number search. -Mat
495
« on: June 09, 2021, 09:43 »
I've been informed the root cause of the grayed out accept button was identified and corrected. If you were previously experiencing this issue, please try again and you should be good to go.
Thanks for your patience,
Mat Hayward
496
« on: June 09, 2021, 09:31 »
Does anybody know how big this collection is going to be? I'm offered to nominate a huge number of pictures, about 20% of my portfolio. If everybody accepts the offer in full capacity, free section will be so big, noone will need to buy anything anymore. That's what I'm worried about, but maybe I'm wrong and I hope Adobe knows whats it doing.
The free collection will be limited in size. It is important to note that it's highly unlikely we will accept every photo you nominate. We have been and continue to closely monitor the free collection to ensure there is no cannibalization of the paid collection. The size of the collection will offer breadth but not depth. In other words, we will have images available for a vast range of search queries, but not so many results that more than the basic needs are satisfied. The free collection is a tool used to draw new customers in so they can see how vast the paid collection is for a deeper selection of relevant stock content. This has worked well the past year which is what has prompted this current refresh. thanks for all the questions everyone, Mat Hayward
497
« on: June 09, 2021, 09:23 »
I was paging through my port with the "Eligible for free collection" check box checked. I noticed that some files were repeated as I paged through the eligible files in my portfolio.
That doesn't sound related to this particular offer but is likely a problem within your portfolio. Please send me an email with your Adobe ID and the file numbers you are seeing duplicated. email: [email protected]Thank you, Mat
498
« on: June 09, 2021, 09:21 »
Hi Matt,
I clicked a few nominate sliders but there doesn't seem to be an accept or next button. Am I missing something?
Thanks
Yes, you need to click to agree to the contributor addendum that should have popped up immediately when you nominated your first photo. You only need to do that one time. -Mat
499
« on: June 09, 2021, 09:20 »
Hi Matt, today I wanted to review the free image screen that I chose, and when sorting them by "eligible for free collection" all of a sudden they were marked as free again. The images selection have already been reset twice. They should give some saving option so as not to lose time with this,
I'm not sure I fully understand what you are reporting here. Can you confirm if you are "un-nominating" individual files and finding them re-nominated at a later time? Is there some identifiable action triggering this such as a refresh of the page or signing out and back in again? Which browser are you using? Thank you, Mat
500
« on: June 08, 2021, 15:28 »
Greyed out with Firefox. Not going to download Chrome-- twice Chrome has completely hosed up my laptop. Firefox is a very popular browser. Seems like Adobe needs to make it work with Firefox.
Please try zooming your browser in Firefox to make sure you are at 100%. The grayed out button is ranging across various browsers and seems to be impacting people that are zoomed out for some unknown reason. See the post above as an example of Firefox working. thanks, Mat
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