they say only you have signed a contract and they can' t say nothing because is their right to don't say nothing.
Good politcs...

i sell on different microstocks, but on fotolia you see credits disappear so easily...
i can accept credit card issue but not after a lot of month a client download the image.
the problem is you don't see the detail of why and who, you have only to thrust about fotolia...

sorry i had my account blocked and a lot of credit card credits cancelled too...
They need money its easy and fast, no one starts a lawsuit for 100 dollars or less...
do you understand the word "fraud"? or "slaver"?

my account is blocked too with 100 credit left inside without any reason and without any further explanation and a lot of people is in the same situation.
1000 account blocked with 100 credits inside = 100.000 dollars,money easy.
Who starts a lawsuit for 100 dollars?
Fotolia is so smart...

One guy on fotolia was proud of his (ugly ) works and putted it on the forum, i said it was a stolen image taken from internet but moderator said there was no problem.
So (i have a bad character)  i put links of that picture you can find on internet.
Result?
I have been banned.

P.S. Fotolia is full of traced image stolen and they sell a lot.